ITIL
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Published By Springer-Verlag

3540228934
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Applications Management

ITIL ◽  
2005 ◽  
pp. 233-258
Author(s):  
Peter T. Köhler

Service Delivery

ITIL ◽  
2005 ◽  
pp. 111-202
Author(s):  
Peter T. Köhler
Keyword(s):  
Service Delivery

Planning to Implement Service Management

ITIL ◽  
2005 ◽  
pp. 299-320
Author(s):  
Peter T. Köhler
Keyword(s):  
Service Management

Security Management

ITIL ◽  
2005 ◽  
pp. 203-217
Author(s):  
Peter T. Köhler
Keyword(s):  
Security Management

Service Support

ITIL ◽  
2005 ◽  
pp. 53-110
Author(s):  
Peter T. Köhler
Keyword(s):  
Service Support

Qualitätssichernde Prozesse

ITIL ◽  
2005 ◽  
pp. 1-21
Author(s):  
Peter T. Köhler
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