Operations Management
Latest Publications

TOTAL DOCUMENTS

16

(FIVE YEARS 0)

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1

(FIVE YEARS 0)

Published By Apple Academic Press

9780429088278

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Customer Complaints as a Source of Customer-Focused Process Improvement: A Constructive Case Study

Operations Management ◽

10.1201/b12879-16 ◽

2011 ◽

pp. 297-317 ◽

Cited By ~ 1

Author(s):

Kari Uusitalo ◽

Henri Hakala ◽

Teemu Kautonen

Keyword(s):

Process Improvement ◽

Customer Complaints

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INTRODUCTION

Operations Management ◽

10.1201/b12879-1 ◽

2011 ◽

pp. 7-8

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Teleworking in United Arab Emirates (UAE): An Empirical Study of Influencing Factors, Facilitators, and Inhibitors

Operations Management ◽

10.1201/b12879-11 ◽

2011 ◽

pp. 183-212

Author(s):

Mohamed G. Aboelmaged ◽

Abdallah M. Elamin

Keyword(s):

Empirical Study ◽

Influencing Factors ◽

United Arab Emirates

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Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual

Operations Management ◽

10.1201/b12879-15 ◽

2011 ◽

pp. 267-296

Author(s):

Katie Coleman ◽

Marjorie Pearson ◽

Shinyi Wu

Keyword(s):

Chronic Care ◽

Safety Net ◽

Business Strategies ◽

Coaching Manual

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An Evaluation of InterOrganisational Information Systems Development on Business Partnership Relations

Operations Management ◽

10.1201/b12879-5 ◽

2011 ◽

pp. 90-112 ◽

Cited By ~ 1

Author(s):

Elizabeth A. Williamson

Keyword(s):

Information Systems ◽

Systems Development ◽

Information Systems Development ◽

Business Partnership

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The Survey of the Political Costs and Firm Size: Case from Iran

Operations Management ◽

10.1201/b12879-4 ◽

2011 ◽

pp. 57-89

Author(s):

Reza Tehrani ◽

Mahdi Salehi ◽

Hashem Valipour ◽

Mohammad Jahandar Lashky

Keyword(s):

Firm Size ◽

The Political ◽

Political Costs

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Mobile Technology and the Value Chain: Participants, Activities and Value Creation

Operations Management ◽

10.1201/b12879-13 ◽

2011 ◽

pp. 222-248

Keyword(s):

Mobile Technology ◽

Value Creation ◽

Value Chain

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Deferred Action: Theoretical Model of Process Architecture Design for Emergent Business Processes

Operations Management ◽

10.1201/b12879-3 ◽

2011 ◽

pp. 29-56 ◽

Cited By ~ 1

Author(s):

Nandish V. Patel

Keyword(s):

Theoretical Model ◽

Business Processes ◽

Architecture Design ◽

Deferred Action ◽

Process Architecture

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Cost Effectiveness of Community-Based Therapeutic Care for Children with Severe Acute Malnutrition in Zambia: Decision Tree Model

Operations Management ◽

10.1201/b12879-14 ◽

2011 ◽

pp. 249-266

Author(s):

Max O. Bachmann

Keyword(s):

Cost Effectiveness ◽

Decision Tree ◽

Severe Acute Malnutrition ◽

Decision Tree Model ◽

Acute Malnutrition ◽

Tree Model ◽

Community Based ◽

Therapeutic Care

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The Role that Personality and Motivation Play in Consumer Behaviour: A Case Study on HSBC

Operations Management ◽

10.1201/b12879-12 ◽

2011 ◽

pp. 213-221

Author(s):

Jolene Montgomery

Keyword(s):

Consumer Behaviour

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