scholarly journals Smart Product Design Process through the Implementation of a Fuzzy Kano-AHP-DEMATEL-QFD Approach

2020 ◽  
Vol 10 (5) ◽  
pp. 1792
Author(s):  
Dionicio Neira-Rodado ◽  
Miguel Ortíz-Barrios ◽  
Sandra De la Hoz-Escorcia ◽  
Cristiano Paggetti ◽  
Laura Noffrini ◽  
...  
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Customer Requirements ◽  
Analytic Hierarchy ◽  
Replacement Surgery ◽  
Hip Replacement Surgery ◽  
Technology Industry ◽  
Design Alternatives ◽  
Product Design Process ◽  
The Impact

Product design has become a critical process for the healthcare technology industry, given the ever-changing demands, vague customer requirements, and interrelations among design criteria. This paper proposed a novel integration of fuzzy Kano, Analytic Hierarchy Process (AHP), Decision Making Trial and Evaluation Laboratory (DEMATEL), and Quality Function Deployment (QFD) to translate customer needs into product characteristics and prioritize design alternatives considering interdependence and vagueness. First, the customer requirements were established. Second, the fuzzy KANO was applied to calculate the impact of each requirement, often vague, on customer satisfaction. Third, design alternatives were defined, while the requirements’ weights were calculated using AHP. DEMATEL was later implemented for evaluating the interdependence among alternatives. Finally, QFD was employed to select the best design. A hip replacement surgery aid device for elderly people was used for validation. In this case, collateral issues were the most important requirement, while code change was the best-ranked design.

scholarly journals Innovative Product Design Based on Comprehensive Customer Requirements of Different Cognitive Levels

2014 ◽  
Vol 2014 ◽  
pp. 1-11 ◽  
Author(s):  
Xiaolong Li ◽  
Wu Zhao ◽  
Yake Zheng ◽  
Rui Wang ◽  
Chen Wang
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Steering System ◽  
Innovative Product ◽  
Customer Requirements ◽  
Topology Structure ◽  
Analytic Hierarchy ◽  
Technical Requirements ◽  
Product And Process ◽  
Product Approach

To improve customer satisfaction in innovative product design, a topology structure of customer requirements is established and an innovative product approach is proposed. The topology structure provides designers with reasonable guidance to capture the customer requirements comprehensively. With the aid of analytic hierarchy process (AHP), the importance of the customer requirements is evaluated. Quality function deployment (QFD) is used to translate customer requirements into product and process design demands and pick out the technical requirements which need urgent improvement. In this way, the product is developed in a more targeted way to satisfy the customers. the theory of innovative problems solving (TRIZ) is used to help designers to produce innovative solutions. Finally, a case study of automobile steering system is used to illustrate the application of the proposed approach.

A Methodology for Idea Generation in Sustainable Product Design

2010 ◽  
Vol 129-131 ◽  
pp. 174-178
Author(s):  
Jun Feng Wang ◽  
Sui Huai Yu ◽  
Jan Jie Chu ◽  
Bin Qi
Keyword(s):  
Product Design ◽  
Idea Generation ◽  
Work Flow ◽  
Customer Requirements ◽  
Sustainable Product Design ◽  
Result Show ◽  
Product Design Process ◽  
Engineering Parameters ◽  
Sustainable Product ◽  
System Methodology

Sustainable product design has become the tendency of the product design because the degradation of the environment. However, there are no effective methodologies or framework designers and developer eager to. This paper base on the soft system methodology present a methodology which is effective to the idea generation phases in sustainable product design process. From the need identification to the idea generation, sustainable product design criteria and relationship between it and customer requirements, 39 engineering parameters, 40 inventive principles were use in the methodology. An example is illustrated to show the process of this work flow, and the result show the effectiveness of the methodology.

scholarly journals Analyzing and Dealing with the Distortions in Customer Requirements Transmission Process of QFD

2018 ◽  
Vol 2018 ◽  
pp. 1-11
Author(s):  
Lisha Geng ◽  
Lixiao Geng
Keyword(s):  
Quality Management ◽  
Product Design ◽  
Quality Function Deployment ◽  
Innovation Process ◽  
New Method ◽  
Management Tool ◽  
Customer Requirements ◽  
Transmission Process ◽  
Output Information ◽  
First Time

Quality Function Deployment (QFD) is a quality management tool that transmits customer requirements into product design or innovation process to improve products’ customer satisfaction. For the first time, this paper points out the distortions of customer requirements existing in the transmission process of QFD that are caused by the methods for calculating the importance degree of output information. The distortions lead to the designed or innovated product meeting less important customer requirements, without meeting more important customer requirements, so products’ customer satisfactions are decreased. In order to avoid the distortions, a new method for calculating the importance degree of output information is proposed and an example is illustrated to demonstrate the effectiveness and superiority of the new method.

Collaborative project: Evolution of computer-aided design data completeness as management information

2017 ◽  
Vol 25 (3) ◽  
pp. 212-228 ◽  
Author(s):  
Damien Fleche ◽  
Jean-Bernard Bluntzer ◽  
Ahmad Al Khatib ◽  
Morad Mahdjoub ◽  
Jean-Claude Sagot
Keyword(s):  
Product Design ◽  
Design Process ◽  
Collaborative Design ◽  
Computer Aided Design ◽  
Design Model ◽  
Design Project ◽  
Computer Aided ◽  
Product Design Process ◽  
Aided Design ◽  
The Impact

Today, product design process is facing a market globalisation led by distributed teams. The international market context, in which industrial companies evolve, leads design teams to work in a large multidisciplinary collaborative context using collaborative practices. In this context, product design process is driven by the integration and optimisation of stakeholders’ collaboration. Thus, to facilitate collaborative steps, new management strategies are defined and new information systems can be used. To this end, we have focused our article on the topic of collaborative product design project management. We have underlined the necessity to use quantitative and non-intrusive indicators during the management of collaborative design phases besides subjective evaluations. Tracking these indicators is performed in parallel to the existing approaches in order to evaluate the performance of collaborative design project. Moreover, these indicators can show the impact of the collaboration steps on the design project evolution. The computation of proposed indicators is based on precise metrics which details the completeness of the computer-aided design model and its evolution depending on the used collaborative tools and the project milestones. This computation uses the importance of each computer-aided design model part and the transformation rate of each part of the computer-aided design model.

A Product Design Method Based on Design-Element Informatization

2014 ◽  
Vol 912-914 ◽  
pp. 1563-1566
Author(s):  
Jin Bo Sun ◽  
Sui Huai Yu ◽  
Hui Ning Pei
Keyword(s):  
Product Design ◽  
Design Process ◽  
Design Method ◽  
Design Element ◽  
Information Flows ◽  
Customer Requirements ◽  
Design Elements ◽  
Design Iteration ◽  
Product Design Process ◽  
Design Case

In order to reduce the information chaos of product design, we present the main motions of Design-Element based product design that we call itDE-PD. Different from traditional product design process composed of function, style, or customer requirements etc.al,DE-PDis driven by the knowledge and information flows in product design iteration. InDE-PD, the product is composed of Design-Elements (DE) which is the integration of related knowledge and information. After discussing the definition and information construct ofDE, we present the iteration ofDEbased product design. To evaluate the method, a design case of beach motorcycle with limit mount ofDEsis conceived. Evaluation results show thatDE-PDis a promising approach for product design informatization.

scholarly journals A Social Network Framework to Explore Healthcare Collaboration

2017 ◽  
pp. 12-34
Author(s):  
Uma Srinivasan ◽  
Shahadat Uddin
Keyword(s):  
Quality Of Care ◽  
Social Network ◽  
Collaborative Work ◽  
Point Of View ◽  
Collaboration Network ◽  
Data Set ◽  
Replacement Surgery ◽  
Hip Replacement Surgery ◽  
The Impact

A patient-centric approach to healthcare leads to an informal social network among medical professionals. This chapter presents a research framework to: (1) identify the collaboration structure among physicians that is effective and efficient for patients; (2) discover effective structural attributes of a collaboration network that evolves during the course of providing care; and (3) explore the impact of socio-demographic characteristics of healthcare professionals, patients, and hospitals on collaboration structures, from the point of view of measurable outcomes such as cost and quality of care. The framework uses illustrative examples drawn from a data set of patients undergoing hip replacement surgery. The practical application of the proposed framework reveals structures of physicians' collaborations that are not favourable to cost and quality of care measures such as readmission rate. The authors believe that such a framework will enable healthcare managers and administrators to evaluate the collaborative work environment within their respective healthcare organisations.

Integrated QFD, Fuzzy Linear Regression and ZOGP

2019 ◽  
Vol 6 (4) ◽  
pp. 61-73
Author(s):  
Pelin Celik ◽  
Talha Ustasuleyman
Keyword(s):  
Linear Regression ◽  
Product Design ◽  
Design Process ◽  
Goal Programming ◽  
Quality Function Deployment ◽  
House Of Quality ◽  
Fuzzy Linear Regression ◽  
Customer Expectations ◽  
Technical Requirements ◽  
Product Design Process

In the current, highly competitive marketplace, customer demand is a major factor in the product design process. Most firms make an effort to indicate that their products differ from the competitors' products. The purpose of this paper is to understand customers' expectations of and technical requirements for e-stores and to evaluate most popular e-stores in Turkey (i.e., ES1, ES2, ES3). In this study, the authors aim to understand the customer expectations and technical requirements by using quality function deployment (QFD). To prepare the house of quality (HoQ), the authors surveyed 20 experts who are customers who have elite membership (their expenses for these e-stores are more than regular customers and have elite cards) of the three e-stores and academicians. After creating the HoQ, the authors employ fuzzy linear regression to evaluate the relationships between customer expectations and technical requirements and among technical requirements themselves. Finally, the authors use zero-one goal programming (ZOGP) to select the most desirable e-store.

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