scholarly journals MARKETING INSTRUMENTS OF ADMINISTRATIVE SERVICES QUALITY ASSURANCE

Author(s):  
O. Karyy ◽  
◽  
K. Protsak ◽  
Auditor ◽  
2020 ◽  
Vol 6 (9) ◽  
pp. 30-34
Author(s):  
N. Loseva

The article discusses topical issues of the development of audit activities, the quality of audit services, quality assurance, quality management of audit services in the context of the application of international auditing standards.


2020 ◽  
Vol 14 (2) ◽  
pp. 57
Author(s):  
Muhammad Falah Ali Al-Khawaldeh ◽  
Khalid bin Madhi Muhammad Hakami

The current study explored the impact of perceived organizational support on the quality of educational services at Arab universities. The descriptive analytical approach was used with a total sample consisting of 215 participants, from Jizan University, and participants from the International Islamic Sciences University. The results of the study showed that the level of both the perceived organizational support and the quality of educational services in universities, the study sample was medium. The results also showed a significant impact of the perceived organizational support on the quality of educational services at Arab universities. In addition to that, there are significant differences at the level of (α ≤ 0,05) in the quality of educational services level (quality of academic and administrative services, and the quality of facilities and equipment and quality of reputation) at Arab universities that can be attributed to (gender). And no significant differences at the level of (α ≤ 0,05) in the quality of educational services level (Quality of academic services, quality of administrative services, quality of facilities and equipment and quality of reputation) at Arab universities, that can be attributed (to experience and work nature). The study recommended the necessity of raising the level of perceived organizational support and raising the quality of educational services at Arab universities.


2018 ◽  
Vol 7 (2.29) ◽  
pp. 730
Author(s):  
M Ropianto ◽  
Larisang . ◽  
John Dhaini Rova

STT Ibnu Sina Batam is a private university that strives to improve the quality both in terms of quality of academic and administrative services. Therefore STT Ibnu Sina should continued to improve the quality of assurance system related to the collecting, processing and presentation of academic evaluation data so it can produce a clear picture of the needs at various levels of stakeholders in order to maintain the quality of the academic process in STT Ibnu Sina Batam. Internal quality control activities also one form of monitoring and evaluation to measure the achievement of the vision and mission of STT Ibn Sina predetermined. In designing the information architecture to help the performance of the Internal Quality Insurance Agency (LPMI) STT Ibnu Sina Batam, authors choose Enterprise Architecture Planning (EAP) as method. To represent a blueprint of collecting, processing and presentation of evaluation result data and information of the quality assurance STT Ibnu Sina Batam. 


1999 ◽  
Vol 9 (4) ◽  
pp. 222-230 ◽  
Author(s):  
Stanislav Karapetrovic ◽  
Walter Willborn

Quality assurance is the process of providing confidence that the stated or implied requirements for quality are met. In financial investment services, “quality” is defined as the perception of the investor about achieving satisfactory returns under acceptable and generally accepted risks within a planned time. Investor’s confidence in achieving quality stems from the quality assurance efforts and processes of the investment service provider. In this paper, different types of investment services, from a simple provision of investment information, to a full‐service portfolio management are discussed. Principles of quality assurance in investment services are provided. A realistic portfolio management case indicates that a modern quality management system (ISO 9000) can enhance quality assurance and thus the quality of investment services.


2021 ◽  
Author(s):  
Sergey P. Morozov ◽  
Victor A. Gombolevskiy ◽  
Ivan A. Blokhin ◽  
Serafim S. Semenov ◽  
Tatiana A. Logunova ◽  
...  

Online AI in telemedicine for radiology became widely available and valuable in the pandemic, particularly for chest CT analysis. On the other hand, the potentially harmful consequences of such services′ inappropriate usage cannot be neglected. Thus, a suitable methodology for quality assurance and quality control has to be established. A study′s purpose was to develop and test an original methodology for a complex evaluation of open–access AI services in teleradiology. The approach included assessing the user experience, accessibility, safety, and diagnostic accuracy on the independent reference dataset. The methodology was applied to assess seven AI services for the detection of COVID-19 on a CT scan. A comparative analysis of this assessment is presented in this work. The analysis allowed us to draw conclusions about AI services′ quality and their value for different users – patients, physicians, and healthcare data scientists. The originality of the findings, timeliness, and interdisciplinary approach make this quality assurance methodology of particular interest for further application and spreading.


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