scholarly journals The Impact of Perceived Organizational Support on the Quality of Educational Services at Arab Universities

2020 ◽  
Vol 14 (2) ◽  
pp. 57
Author(s):  
Muhammad Falah Ali Al-Khawaldeh ◽  
Khalid bin Madhi Muhammad Hakami
Keyword(s):  
Organizational Support ◽  
Analytical Approach ◽  
Perceived Organizational Support ◽  
Services Quality ◽  
Total Sample ◽  
Educational Services ◽  
Administrative Services ◽  
The Impact ◽  
Academic Services

The current study explored the impact of perceived organizational support on the quality of educational services at Arab universities. The descriptive analytical approach was used with a total sample consisting of 215 participants, from Jizan University, and participants from the International Islamic Sciences University. The results of the study showed that the level of both the perceived organizational support and the quality of educational services in universities, the study sample was medium. The results also showed a significant impact of the perceived organizational support on the quality of educational services at Arab universities. In addition to that, there are significant differences at the level of (α ≤ 0,05) in the quality of educational services level (quality of academic and administrative services, and the quality of facilities and equipment and quality of reputation) at Arab universities that can be attributed to (gender). And no significant differences at the level of (α ≤ 0,05) in the quality of educational services level (Quality of academic services, quality of administrative services, quality of facilities and equipment and quality of reputation) at Arab universities, that can be attributed (to experience and work nature). The study recommended the necessity of raising the level of perceived organizational support and raising the quality of educational services at Arab universities.

scholarly journals ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA PADA SEKOLAH TINGGI TEKNOLOGI PAYAKUMBUH

2020 ◽  
Vol 23 (2) ◽  
pp. 117-133
Author(s):  
Rionardi - Rionardi ◽  
Almasdi - Almasdi
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Binary Logistic Regression ◽  
Total Sample ◽  
Equation Model ◽  
Educational Services ◽  
Dominant Dimension ◽  
Simultaneous Testing ◽  
Academic Services

The purpose of this study was to analyze the effect of service dimension variables on student satisfaction with educational services. The study was conducted using a quantitative approach. The sample of this study were students Sekolah Tinggi Teknologi Payakumbuh a total sample of 123 students. Data analysis for hypothesis testing uses binary logistic regression. The results showed the First Hypothesis (H1): Simultaneous testing all dimensions of service quality that significantly influence student satisfaction are tangibles (X1), reability (X2), responsiveness (X3), and assurance (X4), while empathy variables (X5) ) has no significant effect with the level of student satisfaction contribution to services at STT Payakumbuh at 88.1% and 11.9% influenced by other variables. Second Hypothesis (H2): Testing that can be seen partially so that it can be seen that the most dominant dimension affecting service satisfaction at the Sekolah Tinggi Teknologi Payakumbuh (STTP) is the responsiveness variable (responsiveness) that can provide increased student satisfaction with academic services by 151,109 times more high compared with students who are not satisfied and when compared with other variables also have the most dominant influence with the logistic equation model of the effect of service quality variables on student satisfaction is logit (Y) = -3,985 + 2,999TG + 2,177REA + 5,260RESPN + 2,803ASSRC. It is expected that STT Payakumbuh needs to improve the quality of service in increasing the level of student satisfaction with educational services. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh variabel dimensi pelayanan terhadap kepuasan mahasiswa. Penelitian dilakukan dengan menggunakan pendekatan kuantitatif. Sampel penelitian ini adalah mahasiswa Sekolah Tinggi Teknologi Payakumbuh dengan jumlah sampel 123 mahasiswa. Analisis data untuk uji hipotesis menggunakan regresi logistik biner. Hasil penelitian menunjukkan Hipotesis Pertama (H1): Pengujian secara simultan semua dimensi kualitas pelayanan yang berpengaruh secara signifikan terhadap kepuasan mahasiswa adalah tangibles (X1), reability (X2), responsiveness (X3), dan assurance (X4), sedangkan variabel empathy (X5) tidak berpengaruh secara signifikan dengan tingkat kontribusi kepuasan mahasiswa terhadap pelayanan di STT Payakumbuh sebesar 88,1% dan 11,9% dipengaruhi variabel lainnya. Hipotesis Kedua (H2): Pengujian yang dapat dilihat secara parsial sehingga dapat diketahui dimensi yang paling dominan mempengaruhi kepuasan layanan pada Sekolah Tinggi Teknologi Payakumbuh (STTP) adalah variabel responsiveness (daya tanggap) yang dapat memberikan peningkatan kepuasan mahasiswa terhadap pelayanan akademik sebesar 151.109 kali lebih tinggi dibandingkan dengan mahasiswa yang tidak puas dan jika dibandingkan dengan variabel lainnya juga memiliki pengaruh yang paling dominan dengan model persamaan logistic pengaruh variable kualitas pelayanan terhadap kepuasan mahasiswa adalah logit (Y) = -3.985 + 2.999TG + 2.177REA + 5.260RESPN +2.803ASSRC. Diharapkan STT Payakumbuh perlu meningkatkan kualitas pelayanan dalam meningkatkan tingkat kepuasan mahasiswa terhadap pelayanan pendidikan.Kata Kunci: Kualitas Pelayanan; Kepuasaan mahasiswa; Logistik Regressi. 

scholarly journals Impact of a Series of Educational Talks Taught by Health Professionals to Promote Healthy Snack Choices among Children

Children ◽  
2021 ◽  
Vol 8 (3) ◽  
pp. 203
Author(s):  
Víctor Arufe Giráldez ◽  
Javier Puñal Abelenda ◽  
Rubén Navarro-Patón ◽  
Alberto Sanmiguel-Rodríguez
Keyword(s):  
Nutritional Quality ◽  
Positive Impact ◽  
Total Sample ◽  
Overweight And Obesity ◽  
Healthy Habits ◽  
Quasi Experimental ◽  
Nutrition And Dietetics ◽  
Future Work ◽  
The Impact

Background: One of the great challenges facing today’s society is the need to combat overweight and obesity in schoolchildren. This study aimed to analyze the impact of a cycle of didactic talks—given to families by a specialist in pediatrics, a specialist in nutrition and dietetics and a specialist in physical exercise—on childrens’ snack choices and nutrition quality. Methods: A longitudinal, quasi-experimental and quantitative investigation was designed, working with a total sample of 50 students divided into control and experimental groups. The nutritional quality of daily snacks was recorded during the month before and the month after the cycle of talks given by health experts. Results: An increase in the nutritional quality of the snacks was observed in the days after the talk—but, after a week, values returned to normal. Conclusions: The giving of educational talks to promote healthy habits may have a positive impact on the nutritional quality of school snacks in the days immediately following the talks. However, some forgetfulness was detected over time, which reduced the nutritional quality of the snacks once more. For future work, it is recommended that researchers measure the impact produced by giving regular talks.

The Impact of Perceived Organizational Support on Employee Engagement

2021 ◽  
Vol 12 (2) ◽  
pp. 35-52
Author(s):  
Priyanka Sihag
Keyword(s):  
Employee Engagement ◽  
Organizational Support ◽  
Structural Equation ◽  
Online Survey ◽  
Perceived Organizational Support ◽  
Middle Level ◽  
Work Behavior ◽  
Equation Modeling ◽  
It Professionals ◽  
The Impact

In the current challenging and competitive environment, the perceived support from the organization has a large impact on employee perception, attitude, work behavior, and employee return to the organization. The present study investigates whether perceived organizational support (POS) contribute to the level of employee engagement (EE) for middle level IT professionals in Indian context. Four hundred twenty samples (i.e., IT professionals working at middle level) were collected from different IT industry located in India by using online survey questionnaires. The data collected was further analyzed using regression analysis, factor analysis, reliability and validity analysis, SEM (structural equation modeling), and model fit indices analysis. Results of all analyses revealed a positive and strong relationship between POS and EE. Furthermore, a fit model was explored between POS and EE with their factors. This study would assist practitioners of human resources and organizational development in improving the positive attitude and commitment towards the work of employees.

Entrepreneurial leadership: a missing link between perceived organizational support and organizational performance

2020 ◽  
Vol 16 (4) ◽  
pp. 377-388 ◽  
Author(s):  
Rabia Imran ◽  
Raghad Ezzeldin Aldaas
Keyword(s):  
Organizational Performance ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Past Research ◽  
Entrepreneurial Leadership ◽  
Cross Sectional ◽  
Content Type ◽  
And Performance ◽  
The Impact

PurposeThe current research is aimed at exploring entrepreneurial leadership (EL) as a mediator in perceived organizational support (POS) and organizational performance (OP) relationship. Furthermore, it also examined the impact of POS and entrepreneurial leadership on the performance of an organization.Design/methodology/approachA purposively selected sample of 216 respondents from the SME sector of Oman was chosen for the study.FindingsThe results revealed that POS and entrepreneurial leadership positively and significantly have an effect on organizational performance. Moreover, the hypothesized role of entrepreneurial leadership as a mediator between POS and OP relationship was also supported.Research limitations/implicationsIn spite of the novelty of the research, it was limited due to a few reasons. First, the research design is cross-sectional. Second, the research only focused SME sector. This research only focused on entrepreneurial leadership as a mediator, whereas, other mediators could have been explored as well.Originality/valueThe research on POS and organizational performance relationship is still in its exploration stage. Past research indicate that POS has an effect on different outcomes within an organization, including its performance. However, still, the research on the entrepreneurial leadership process is quite scarce. The current research will explore it in the context of Oman, where there is a dire need to establish SME sector performance. The unique combination between POS, entrepreneurial leadership and performance in the SME sector of Oman marks the novelty of the current research. This study contributes to the SME’s literature and it is among the pioneer studies exploring the mediating role of entrepreneurial leadership in the relationship between POS and OP.

Perceived organizational support and employee well-being

2018 ◽  
Vol 12 (2) ◽  
pp. 469-484 ◽  
Author(s):  
Mashal Ahmed Wattoo ◽  
Shuming Zhao ◽  
Meng Xi
Keyword(s):  
Organizational Support ◽  
Structural Equation ◽  
Perceived Organizational Support ◽  
Well Being ◽  
Work And Family ◽  
Equation Modeling ◽  
Family Responsibilities ◽  
Content Type ◽  
Work Family ◽  
The Impact

Purpose Considering work and family responsibility has become an important issue due to changes in the lives of people, understanding work and family responsibilities is essential for organizations in assisting employees to increase their well-being. Therefore, the purpose of this paper is to find the impact of perceived organizational support (POS) on work–family facilitation (WFF) and work–family conflict (WFC) and eventually on employee well-being. Design/methodology/approach A survey questionnaire is administered to 1,340 employees of Chinese enterprises. Structural equation modeling is used to test the model fit. Findings Results of this study indicate a significant positive relationship between POS and WFF and significant negative relation between POS and WFC. Results of this paper also indicate that WFF and WFC partially mediate the relationship between POS and employee well-being. Originality/value Over the past two decades, the extent of research on work–family literature has been increased. Most of the work–family research works have been conducted in the Western countries. Very little is known about whether these results are applicable to Eastern societies. This study is extended to focus on work–family literature by drawing a sample from different regions of China. The findings of this study may provide a good understanding of WFC and WFF for Chinese employees. This study stresses the importance of providing organizational support to increase the well-being of employees.

scholarly journals Relationship between employability and turnover intention: The moderating effects of organizational support and career orientation

2019 ◽  
Vol 26 (2) ◽  
pp. 241-262 ◽  
Author(s):  
Yevhen Baranchenko ◽  
Yizhong Xie ◽  
Zhibin Lin ◽  
Marco Chi Keung Lau ◽  
Jie Ma
Keyword(s):  
Organizational Support ◽  
Turnover Intention ◽  
Questionnaire Survey ◽  
Perceived Organizational Support ◽  
Moderating Effect ◽  
Career Orientation ◽  
Strong Impact ◽  
Moderating Effects ◽  
The Impact ◽  
The Relationship

AbstractThis study examines the impact of employability on turnover intention by differentiating internal and external employability, and considering the possible moderating roles of perceived organizational support (POS) and career orientation. Using a sample of 411 responses to a two-wave questionnaire survey generated from six cities in China, we find that external employability positively influenced turnover intention, but internal employability negatively influenced turnover intention. The results also indicate that POS had a positive moderating effect only on the relationship between external employability and turnover intention. Furthermore, for employees with disengaged career orientation, external employability exerts a strong impact on turnover intention. This study adds to the limited research empirically linking employability and turnover intention, whereas the findings can be used by HRM practitioners to factor in organizational support and career orientation initiatives that improve the retention of employees with high external employability.

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