Corporate social responsibility embeddedness through a social network analysis: The case of an Italian multiutility company

Purpose This paper aims to study the knowledge development and research dissemination on employee-centred CSR research through a social network approach by adopting bibliometric analysis. Design/methodology/approach By using the bibliometric data obtained from Scopus, descriptive analysis using social network analysis together with visualisation tool to examine the knowledge development and research dissemination on employee-centred CSR. The publications were identified by limiting search in Scopus database through keywords, namely, Corporate Social Responsibility, Employee and/or Internal Corporate Social Responsibility, from 2000 to 2018 in all document types and access type. The data were analysed by year, source of publication, author, country, affiliation, subject area and term analysis. Findings The findings reveal that the Journal of Business Ethics and Social Responsibility Journal are the two key journals publishing in employee-centred CSR. The USA and the UK are the two main countries that dominate the publication production. Most of the publications are in the area of business, management and accounting. Main publications are contributed by Andriukaitiene, R., Swaen, V. and Vveinhardt, J. The number of publication increases marginally from year to year. More focus linkages were established between employee-centred CSR with organisational commitment and firm performance in the late 2016. Research limitations/implications The analysis and findings are only limited to data retrieved from the Scopus database from year 2000 to 2018 on 31 December 2018. Besides, the selection of the quality criteria is based on researchers’ definition of suitable empirical basis. Practical implications The findings of this paper provide insights to the researchers on the development of CSR research has expanded to internal stakeholders. It also contributes by identifying the sources of research and its development trends in employee-centred CSR research. Social implications The findings provide a holistic picture of domino effects of CSR initiatives in organisational behaviour. It also further reinforces the awareness internal CSR being another important perspective of CSR. Originality/value The originality of this paper lies in its contribution in the bibliometric approach to study the dissemination trend of employee-centred CSR research from the Scopus database.

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Twitter and corporate social responsibility

Strategic Direction ◽

10.1108/sd-05-2015-0076 ◽

2015 ◽

Vol 31 (7) ◽

pp. 35-37

Keyword(s):

Social Media ◽

Corporate Social Responsibility ◽

Social Network ◽

Social Responsibility ◽

Relationship Management ◽

News Medium ◽

Full Potential ◽

Content Type ◽

Use Of Social Media ◽

Corporate Social

Purpose – To examine the use of Twitter by companies for corporate social responsibility (CSR) communications and the management of relationships with stakeholders. Design/methodology/approach – Defines three communication strategies for one-way or two-way communication and assesses their value for relationship management. Uses social network analysis to evaluate Twitter use for CSR communication. Findings – Isn’t technology marvelous? Once upon a time – a decade or so ago – companies mainly talked to stakeholders as a whole, usually about the things they wanted to tell them. Now social media have given each of us the opportunity to have individual discussions with them about things that matter to us. But just because the technology’s available, doesn’t mean companies have to use it – and some seem strangely reluctant to engage in one-to-one dialogue, particularly in areas like CSR. Practical implications – Concludes that companies remain cautious in their use of social media to communicate their CSR activities and that few exploit Twitter’s full potential for relationship management. Social implications – Asks if more corporations will use social media for interactive dialogue and relationship management or if they will continue to treat Twitter as a news medium rather than a social network. Originality/value – Presents empirical evidence showing how – and how intensively – companies are using Twitter to communicate with stakeholders interested in CSR.

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How the Corporate Social Responsibility Affects the Knowledge Sharing among Corporations: A Simulation Analysis Base on Social Network

International Journal of Multimedia and Ubiquitous Engineering ◽

10.14257/ijmue.2015.10.5.17 ◽

2015 ◽

Vol 10 (5) ◽

pp. 183-196 ◽

Cited By ~ 2

Author(s):

Houxing Tang

Keyword(s):

Corporate Social Responsibility ◽

Social Network ◽

Social Responsibility ◽

Knowledge Sharing ◽

Simulation Analysis ◽

Corporate Social

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CSR intellectual structure in management and tourism

The TQM Journal ◽

10.1108/tqm-06-2019-0173 ◽

2020 ◽

Vol 32 (3) ◽

pp. 521-541

Author(s):

Francisco Espasandin-Bustelo ◽

Beatriz Palacios-Florencio ◽

Javier Sánchez-Rivas García

Keyword(s):

Knowledge Management ◽

Corporate Social Responsibility ◽

Social Network ◽

Network Analysis ◽

Design Methodology ◽

Intellectual Structure ◽

Future Research ◽

Content Type ◽

Research Fields ◽

Corporate Social

PurposeCorporate social responsibility (CSR) research intellectual structures are analysed and compared on the basis of the main international journals of management and tourism.Design/methodology/approachDocument co-citation, author co-citation and word co-occurrence are carried out using UCINET and NODEXL, software for social network analysis (SNA).FindingsDifferences and similarities between both research fields are provided, study limitations are pointed out and future research lines are suggested.Originality/valueThe main works concerning the topic of CSR are identified for each area of knowledge management and tourism. These are the basis for constructing the corresponding knowledge, and co-citation patterns among them are shown graphically.

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