Peran General Store Section dalam Mendukung Mutu Pelayanan Usaha Hotel

General Store is one of the important sections in Hotels that are included in the accounting Deparment. A general store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of the general store section at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is a qualitative descriptive method by collecting data through interviews. Interviews were conducted with general store staff, cost control staff, and trainees of food beverages at The Phoenix Hotel Yogyakarta. The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests are in good condition so that guests will feel satisfied.

Analisa Kapuasan Pelanggan Terhadap Kualitas Pelayanan PDAM Tirtanadi Cabang Padang Bulan

This study aims to determine the level of customer satisfaction to service quality of the Regional Water Company Branch Padang Bulan. The research method used in this research is quantitative descriptive with a population of Branch PDAM Tirtanadi Padang Bulan customers. The sample in this study of 100 respondents who were taken to area probability sampling technique. Data taken with the questionnaire and interview, while data analysis is descriptive percentages. The results showed that overall levels of customer satisfaction to service quality, including both the amount of 63.66%, which means that customers are satisfied with the service that has been provided by PDAM Tirtanadi Branch Padang Bulan. Elements of customer satisfaction to service quality which is in poor category there are 7 of Serviceability, service procedures, disciplinary care workers, care workers responsibility, fairness, service costs, and assurance of service schedules. While elements in both categories there are S of product quality, service requirements, clarity of service personnel, capability of the service, speed of service, justice get service, politeness and friendliness of staff cost certainty and convenience services environment.

A Study on Contestable Regions in Europe through the Use of a New Rail Cost Function: An Application to the Hinterland of the New Container Terminal of Leghorn Port

In this paper, the potential hinterland of the new container terminal of the port of Leghorn (Livorno in Italian) is studied. The study actually analyses the competitiveness of major European ports with respect to some of the most contestable regions in Europe. Travel time and monetary costs of railway paths, connecting ports to their hinterland, have been determined. The rail network of a large part of Europe was modelled using a graph. To each link, which represents a portion of the rail line, a cost function is associated. The travel time on the link is determined from the average speed, which has been determined from the maximum speed via formulae obtained through linear regression. The few cost functions that exist in current literature for the computation of the cost of a rail link are not detailed enough. Therefore, a new cost function has been developed. All cost components were determined in detail: the staff cost, the amortisation, maintenance, and insurance costs of locomotives and wagons, the cost of the usage of rail track, the traction cost. The traction cost was calculated in detail from all resistances to motion. Moreover, for each rail link, the number of locomotives needed to operate the train and the maximum towable weight were determined. The monetary value of time in freight transport registers a high variability; therefore, three different optimisations of the paths—by travel times, monetary costs, and generalised costs—between each origin–destination pair were carried out. The rates of competitiveness of the ports with respect to the examined European contestable regions were analysed.

UPAYA GERERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities. This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored). The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta. The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

UPAYA GERERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

ABSTRAC General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities.This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored).The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta.The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

UPAYA GENERAL STORE SECTION DALAM MENCIPTAKAN KEPUASAN PELANGGAN

General Store is one of the important sections in Hotels that are included in Accounting Deparment. The General Store is a storage place for all operational items of the hotel. Each hotel makes its own efforts to keep the inventory of the hotel which will become the guest necessities.This research aims to know what efforts are made to maintain the quality of hotel operational goods through the role of General Store Special at The Phoenix Hotel Yogyakarta. Is in accordance with the standard or does not give special treatment to the operational goods (ignored).The research method used is qualitative descriptive method by collecting data through interview. Interviews were conducted with general store staff, cost control staff, Trainee Food & Beverage at The Phoenix Hotel Yogyakarta.The results of the research show that The Hotel Phoenix Yogyakarta made positive efforts that can reduce damage to goods stored in the general store and always ensure the goods that come to the guests in good condition. So that guests will feel satisfied. Guest satisfaction impacts on the hotel's reputation

Challenges Facing the Shift from the Conventional to Problem-Based Learning Curriculum

Tremendous changes have taken place in medical curricula in the last two decades; these changes have arguably created some imbalances in the quality of medical graduates around the globe, which may be partly due to the number of resources often demanded by the design of the newer curricula. Therefore, resource-poor countries are often unable to adopt these newer models of training in their entirety and are thus compelled to follow the so- called “Subject-Based Curriculum”. The authors have discussed and prepared some guidelines to provide direction for the adaptation and implementation of Problem-Based Learning Curriculum (PBLC) in countries with different cultures and limited resources. This article addresses the issues and concerns raised by medical educationists on the implementation of PBLC especially in developing countries. These pointers include practical solutions for such common problems as staff, cost, infrastructure and training.

Determinants of Bank Profitability in Ghana: New Evidence

<p>This study examines the determinants of profitability in the Ghanaian Banking Industry for an eight (8) year period of 2007 to 2014. Using a sample from 9 local banks and 12 foreign banks in Ghana, the study combines bank-specific determinants and macroeconomic variables to access bank profitability with Return on Assets (ROA) as the dependent variable. The Hausman specification test was performed on a panel regression to determine the appropriate model for this study. The estimation results shows that, bank SIZE and DEPOSITS are not significant and does not impact profitability. However, LOANS, CAPITAL and OVERHEADS were found to be significant and impacts on profitability. The study concludes that banks in Ghana should be technological in their operations to reduce staff cost since the OVERHEAD was highly significant and impacts negatively on ROA.</p>

Tools of Labour Effi ciency Management at Foodretail

Labour effi ciency management is the priority providing competitive advantages to food retail which are connected with high staff cost and low labour productivity. However, the modern labour economics does not pay enough attention to labour management aspects. Based on the concept of fl exible control of volumes and structure of staff costs at food retail, the set of tools has been developed to provide planned profi ts when all types of work are carried out at a shop according to its trade format. Structure and characteristics of labour management tools in the context of labour cost and results are presented. Principles of labour effi ciency management at food retail are stated. Also stages of forming the set of corresponding tools are described.

Situation of SMEs / SMIs / VSEs in Algeria Through a Case Study

The economic structure is composed of large, medium, small and very small companies. The classification of these companies as such, is done by the 01-18 law of December 12th, 2001 bearing guidance on the promotion of SMEs, by the employment size, the turnover, the balance sheet total as well as the compliance with the criteria of independence.The study performed from samples representing the average, small and very small businesses, activating in different sectors, revealed that: Overall, the investment is rising steadily since 2009. The turnover is also increasing, but disproportionately. Employment is more or less stable during the whole period but the staff cost is in slight increase. The result and the economic profitability have started to come out of the red zone only from the financial year of 2012.