Expectations, Wage Hikes, and Worker Voice

Enabling worker voice could improve worker retention and effort by providing workers the chance to improve their situation or an outlet to express discontent. We provide a test of this hypothesis via a randomised controlled trial in Indian garment factories. Just after what proved to be a disappointing wage hike, workers were chosen at random to participate in an anonymous survey in which they were asked for feedback on job conditions, supervisor performance, and overall job satisfaction. Enabling voice in this manner reduced turnover and absenteeism after the hike, particularly for the most disappointed workers.

Extensive Evaluation of the Overall Workplace Experience and Job Satisfaction of Dentists in Saudi Arabia

Background. Working conditions, job satisfaction, and their overall impact on a dentist’s job satisfaction are critical for future employment and retaining of dentists. Objectives. This study is aimed at determining the factors influencing the job satisfaction level among dentists. It is also aimed at evaluating how personal (age, gender) and professional (type, type of qualification, and year of practice) characteristics influence overall job satisfaction. Methods. For data collection, a structured self-administered questionnaire was used, in which one part collected information on personal characteristics. At the same time, the other contained a questionnaire related to job satisfaction. The German validated version of the questionnaire had a 10-point Warr-Cook-Wall (WCW) scale developed by Warr et al. in 1979. Each item was rated on a 5-point Likert scale, with 5 representing excessive satisfaction and 1 representing extreme dissatisfaction. Results. The results revealed that dentists in Saudi Arabia have a higher satisfaction level with “colleagues and fellow workers” (26.5%). The relation between the years of practice was highly significant. However, they were dissatisfied with their “income” (22.6%), and when compared with concerning age, gender, profession, and their practice years, this finding was highly significant. Conclusion. A higher percentage of satisfaction was seen with the “fellow and colleague’s workers” dimension. At the same time, “income” was the aspect with which the dentists showed extreme dissatisfaction.

A cross-sectional study of demonstrating expertise and job satisfaction in pharmacists and dietitians working in community pharmacies in Japan

Background In Japan, there has been a private-sector initiative to register dietitians in pharmacies. There is not yet an adequate amount of data on the attitudes of dietitians in pharmacies regarding their work. Objectives To assess the attitudes of pharmacists and dietitians working in community pharmacies in Japan about their work, and particularly about demonstrating expertise and overall job satisfaction. Methods We administered a web-based questionnaire to pharmacists and dietitians working in pharmacy branches with registered dietitians at two pharmacy chains that agreed to cooperate. We used our own 7-item questionnaire and compared the scores for each item between pharmacists and dietitians. Results A total of 61 persons (22 pharmacists and 39 dietitians) answered the questionnaire. The item with the highest mean score (standard deviation) for pharmacists was "I feel that I am helpful to patients," at 3.50 (0.74), and for dietitians it was "I have colleagues at my workplace whom I can talk to when I have a problem," at 3.51 (1.00). Conversely, the items with the lowest mean score (standard deviation) were "I am satisfied with my current job" for pharmacists, at 3.14 (0.83), and "I can grow sufficiently as a professional" for dietitians, at 2.41 (0.97). As a result of factor analysis, the seven-item question could be divided into two factors: "demonstrating expertise" and "overall job satisfaction.” The factor-score for "demonstrating expertise" was significantly lower for dietitians than for pharmacists (p<0.01), but there was no significant difference in overall job satisfaction between the two professions (p=0.36). Further research is needed to understand why dietitians find “demonstrating expertise” difficult in pharmacies.

Study on Services of Chattogram Maa-O-Shishu Hospital

Background: Hospital services are the amenities provided by a hospital both for the patients and the workforces. Periodical assessment of hospital service quality discovers the demands and needs thus ensuring the development of the institution. The aim of the study to find out the problems regarding hospital services and its solution. Materials and methods: This observational study was conducted among the health personnel of Chattogram Maa-O-Shishu Hospital from 01 July to 30 August 2019 and 01 January to 29 February 2020. Purposive sampling technique was followed to collect data from 100 randomly selected samples. They were interviewed with pretested questionnaire and data were managed manually. Results: Different findings were drawn. These are: Lack of work dedication, responsibility, loyalty and internal co-operation among the staff (60%). Lack of manpower including doctors, nursing staff, cleaners and few recruitments are not so experienced as to fulfill the demands of their duty (56%). The number of beds is less compared to the number of patients who need them e.g. ICU, CCU, NICU, Paediatric ICU Adult medicine ward, etc. Hence patients are referred outside (46%). Patient visiting hours and number of visitors not properly maintained. Visitors make noise, take food on patient’s bed and sometime physically assault employees when they are asked to obey rules (40%). However, overall job satisfaction of the respondents was 78%. Conclusion: Ascertaining the issues regarding the improvement of hospital services is mandatory. Quick detection and early solution would gain confidence by employees and beneficiary which would ultimately boost up the reputation of the hospital. Chatt Maa Shi Hosp Med Coll J; Vol.20 (2); July 2021; Page 41-44

Job Satisfaction among School Teachers in Duwakot, Bhaktapur District, Nepal

Introduction: Job satisfaction is one of the determinant factors for professionals. The job satisfaction concerning school teachers reflects their strong motivation towards their job. This study aimed to measure the job satisfaction among teachers of Government and Private schools of Changu Narayan Municipality. Methods: A cross-sectional study was done at seven government and five private schools of wards no. 1 and 2 of Changu Narayan Municipality Bhaktapur District, Nepal over one month (20th April - 19th May 2021). Schools of Changu Narayan Municipality Ward No. 1 and 2 were purposively selected. The data was collected through validated questionnaire on Job Description Index (JDI)8 which consists of 17 domains. Data were entered in Excel and data analysis was done in SPSS version 20. Results: The overall job satisfaction was 65.77±11.52 which indicates that the majority of teachers were highly satisfied with their job. Conclusion: The findings of this study indicate job satisfaction among school level teachers was satisfied in their occupation especially in teaching profession. The domain sources of job satisfaction in school teachers appear to be work itself, coworker, relationship with students and sense of achievement. Whereas motivation in profession is most likely to be less job satisfaction among Government and Private schools.

Work, stress, and well-being of healthcare and human service professionals during outbreak of COVID-19

Objective: This study explored the level of occupational stress experienced by healthcare and human service professionals during COVID-19 pandemic and assessed if their personal characteristics, occupational stressors, job satisfaction, and their satisfaction with diversity of staff composition, salary, and compensation influenced their perceived stress, and their physical and psychological well-being.Methods: A total of 227 healthcare and human service professionals participated in an online survey from March to August 2020. Participants provided background and job-related information and completed several measures to explore their perceived stress, job experiences, occupational stressors, as well as their physical and psychological problems. Bivariate analyses were used to assess the relationships between perceived stress, occupational stressors, satisfaction with job salary and compensation, satisfaction with diversity of staff composition, overall job satisfaction, and physical and psychological problems. Stepwise multiple regression analyses were performed to identify predictors of perceived stress and physical and psychological problems.Results: The study found a significant correlation between level of job satisfaction, satisfaction with diversity of staff composition, and satisfaction with job salary and compensation. Perceived stress was related positively with occupational stressors and physical and psychological problems, but negatively with overall job satisfaction, satisfaction with diversity of staff composition, and satisfaction with job salary and compensation. The findings found occupational stressors and being younger as significant predicators of perceived stress. Occupational stressors and female gender were significant predicators of experience of physical and psychological problems.Conclusions: This study provides understanding on critical factors that have impacted healthcare and human service professionals’ stress and wellbeing during outbreak of COVID-19 pandemic. These factors should be further investigated to inform public policy and interventions that mitigate health and mental health problems among these professionals during this and future outbreaks.

An Instrument to Operationalize the Balance between Risks and Resources and Predict Job Burnout

The goal of the present paper was to develop a valid and reliable instrument to operationalize the balance between job demands and resources in order to predict job burnout. After generating the items, we first conducted a cross-sectional study (Study 1) based on 656 participants, which provided preliminary evidence for the validity of the balance. We then conducted a longitudinal study (Study 2) based on 882 participants to improve and validate the final version of the balance. In study 1, the (im)balance between risks and resources explained a high percentage of variance in job burnout (44%) and a significant percentage in job turnover intention (27%) as well as subjective health (12%). In study 2, results indicated that a change in the balance produced significant change in job burnout scores over time. In addition, balance scores positively predicted positive outcomes (i.e., overall job satisfaction and subjective health) and negatively predicted negative outcomes (i.e., job turnover intention, counterproductive behaviors at work, depression, alcohol use, sleep disorders and somatic complaints). Findings support the usefulness of the Balance for clinicians, companies and researchers interested in assessing job demands and resources.

The Relationship Between Job Satisfaction and the Congruence of Desired and Perceived Job Attributes: An Exploratory Study of IT Professionals

The main purpose of this study was to investigate whether employee job satisfaction is associated with the congruence between desired and perceived job attributes. The desired and perceived levels of 30 job attributes were measured on employees from a large Information Technology (IT) company based in Romania. Results indicate that employees who experience congruence between desired and perceived job attributes have higher levels of overall job satisfaction, confirming the assumptions of the value congruence theory. In addition, the results of this study show that employee job satisfaction is associated with both intrinsic and extrinsic factors i.e., job attributes. This indicates that extrinsic factors can also be a source of job satisfaction, the same as intrinsic factors, which is contrary to what Herzberg's motivation-hygiene theory assumes.

Job satisfaction and its associated factors of preventive medicine workers in northern Vietnam

Objective: To access job satisfaction and its associated factors of preventive medicine workers in Vietnam. Method: A cross-sectional study was conducted using a purposive convenience sample of 12 preventive medicine centers in three provinces of northern Vietnam. Overall, 400 preventive medicine staff were invited to participate, and a response rate of 95.7% was percieved (153 from three provincial centers and 230 from nine district centers). All eligible participants completed the six-point response and validated questionnaire, which included questions relating to general information (basic demographics and social circumstances), job satisfaction. The job satisfaction measure produced scores for individual facets and overall job satisfaction (scored as continuous variables). Result: Bivariate analyses showed that satisfaction with pay and benefits had the lowest mean score (Mean: 3.81, SD: 0.76), satisfaction with the nature of the job had the highest mean score (Mean: 4.81, SD: 0.56), while the mean score of overall job satisfaction was 4.36, SD: 0.50. Bivariate analysis showed that personal factors were significantly associated with the facets of job satisfaction and overall job satisfaction. However, these associations varied across facets. Satisfaction with pay and benefits was significantly associated with six personal factors, including age, marital status, number of children, having a second job, tenure at the current job, and length of employment at the current center, while no personal factors were significantly associated with satisfaction with community support. Conclusion: The findings regarding the factors that appear to influence satisfaction could be useful to help management at preventive medicine centers and policy makers design programs to improve morale and commitment among these workers. Addressing the aspects of job satisfaction that were found to have the lowest scores may help the preventive medicine system to retain staff. Keywords: Health worker, preventive medicine, job satisfaction, personal factors, Vietnam

Examining police officers’ perceptions of stress: the role of Person−environment fit

PurposeThe purpose of the study was to examine the relationship between officer perceptions of fit in their organization and stress (organizational and operational), overall job satisfaction and turnover contemplation (within the last 6 months).Design/methodology/approachThe authors used cross-sectional survey data from a sample of 832 officers from two Midwest police departments to examine the relationships between fit, stress and work-related attitudes.FindingsPerceived stress and organizational fit were strong predictors of overall job satisfaction and turnover contemplation; organizational fit accounted for the most variation in stress, satisfaction and turnover contemplation. Organizational stress partially mediated the relationship between organizational fit and job satisfaction and organizational fit and turnover contemplation.Research ImplicationsMore research is needed to identify predictors of organizational fit perceptions among police officers.Practical implicationsFindings indicate that agencies should pay close attention to the organizational culture and structure when trying to address issues of officer well-being and retention. Further, the person−environment framework can be a useful tool in examining police occupational outcomes.Originality/valueThe authors findings contribute to research on officer stress by exploring perceptions of organizational fit as a predictor of stress and unpacking how officer stress matters to important work outcomes, including job satisfaction and thoughts of turnover, by considering stress as a mediator between organizational fit and these work outcomes.