Information Resilience: the nexus of responsible and agile approaches to information use

The appetite for effective use of information assets has been steadily rising in both public and private sector organisations. However, whether the information is used for social good or commercial gain, there is a growing recognition of the complex socio-technical challenges associated with balancing the diverse demands of regulatory compliance and data privacy, social expectations and ethical use, business process agility and value creation, and scarcity of data science talent. In this vision paper, we present a series of case studies that highlight these interconnected challenges, across a range of application areas. We use the insights from the case studies to introduce Information Resilience, as a scaffold within which the competing requirements of responsible and agile approaches to information use can be positioned. The aim of this paper is to develop and present a manifesto for Information Resilience that can serve as a reference for future research and development in relevant areas of responsible data management.

Reconciling social enterprise: beyond the paradox perspective

PurposeThe paper aims to critically review the increasingly taken-for-granted view of social enterprise (SE) as inherently paradoxical and tackles the research question as follows: are the tensions experienced by SE and social entrepreneurs (SEnt) actually paradoxical and if not, what are the implications for theory and practice?Design/methodology/approachA paradox theory (PT) approach has been utilized to explore the implications, validity and helpfulness of the paradox perspective in understanding and managing the tensions that are inherent in SE.FindingsConceptualizing the primary tension of doing social good through commercial activity as a paradox is argued to be a limiting misnomer that conspires to reify and perpetuate the tensions that SE and SEnt have to manage. Drawing upon PT, the findings of the paper reconceptualize these tensions as myths, dilemmas and dialectics, which are subsequently used to develop a more complete ontological framework of the challenges that arise in SE and for SEnt.Practical implicationsReconceptualizing the “inherent paradoxes” of SE as either dilemmas or dialectics affords a means of pursuing their successful resolution. Consequently, this view alleviates much of the pressure that SE managers and SEnt may feel in needing to pursue commercial goals alongside social goals.Originality/valueThe work presents new theoretical insights to challenge the dominant view of SE as inherently paradoxical.

An Artificial Intelligence Chatbot for Young People’s Sexual and Reproductive Health in India (SnehAI): Instrumental Case Study

Background Leveraging artificial intelligence (AI)–driven apps for health education and promotion can help in the accomplishment of several United Nations sustainable development goals. SnehAI, developed by the Population Foundation of India, is the first Hinglish (Hindi + English) AI chatbot, deliberately designed for social and behavioral changes in India. It provides a private, nonjudgmental, and safe space to spur conversations about taboo topics (such as safe sex and family planning) and offers accurate, relatable, and trustworthy information and resources. Objective This study aims to use the Gibson theory of affordances to examine SnehAI and offer scholarly guidance on how AI chatbots can be used to educate adolescents and young adults, promote sexual and reproductive health, and advocate for the health entitlements of women and girls in India. Methods We adopted an instrumental case study approach that allowed us to explore SnehAI from the perspectives of technology design, program implementation, and user engagement. We also used a mix of qualitative insights and quantitative analytics data to triangulate our findings. Results SnehAI demonstrated strong evidence across fifteen functional affordances: accessibility, multimodality, nonlinearity, compellability, queriosity, editability, visibility, interactivity, customizability, trackability, scalability, glocalizability, inclusivity, connectivity, and actionability. SnehAI also effectively engaged its users, especially young men, with 8.2 million messages exchanged across a 5-month period. Almost half of the incoming user messages were texts of deeply personal questions and concerns about sexual and reproductive health, as well as allied topics. Overall, SnehAI successfully presented itself as a trusted friend and mentor; the curated content was both entertaining and educational, and the natural language processing system worked effectively to personalize the chatbot response and optimize user experience. Conclusions SnehAI represents an innovative, engaging, and educational intervention that enables vulnerable and hard-to-reach population groups to talk and learn about sensitive and important issues. SnehAI is a powerful testimonial of the vital potential that lies in AI technologies for social good.

Le Média – A Populist Critique of Journalists and the Media by Journalists

ABSTRACT – This paper aims to question the critique of journalists and the media by Le Média, a French press body close to a populist party (La France insoumise), which means regularly opposing “the people” and “the elites” (De Cleen & Stavrakakis, 2017; De Cleen, 2019). Through a methodology inspired by the sociolinguistics of Gee (2014) and by the concept of “social goods”, the results bring to light: a metajournalistic critique based on the opposition between “the people” and “the elites”, a desire to delegitimize legacy media and the wish to make journalism a “social good” in the service of “the people”. RÉSUMÉ – Cette recherche vise à interroger la critique des journalistes et des médias par Le Média, un organe de presse français proche d’un parti populiste (La France insoumise), c’est-à-dire qui met régulièrement en avant l’opposition entre le “peuple” et les “élites” (De Cleen & Stavrakakis, 2017; De Cleen, 2019). Plus particulièrement, à travers une méthodologie inspirée de la sociolinguistique de Gee (2014) et notamment du concept de “social goods”, ce travail met au jour une critique métajournalistique, basée sur l’opposition entre le peuple et les élites, qui, tout en délégitimant les médias traditionnels, pose le journalisme en véritable “bien social” au service du peuple. RESUMO – Esta pesquisa busca questionar a crítica sobre os jornalistas e a mídia feitas por Le Média, um veículo da imprensa francesa próximo a um partido populista (La France insoumise), ou seja, que destaca regularmente a oposição entre o “povo” e as “elites” (De Cleen & Stavrakakis, 2017; De Cleen, 2019). De forma mais específica, por meio de uma metodologia inspirada na sociolinguística de Gee (2014) e, particularmente, no conceito de “social goods”, a pesquisa atualiza uma crítica metajornalística, baseada na oposição entre povo e elites, que, ao mesmo em que deslegitimam as mídias tradicionais, definem o jornalismo como um verdadeiro “bem social” a serviço do povo. RESUMEN – Este estudio tiene como objetivo interrogar la critica de los periodistas y de los medios por Le Média, una entidad de prensa francesa cercana al partido populista (La France insoumise), es decir que destaca a menudo la oposición entre el “pueblo” y las “elites” (De Cleen & Stavrakakis, 2017; De Cleen, 2019). Y más específicamente, a través de una metodología inspirada de la sociolingüística de Gee (2014) y del concepto de “social goods” que pone al dia una critica metaperiodista, basado en la oposición entre el pueblo y las élites que, al tiempo que deslegitima los medios tradicionales, plantea al periodismo como un verdadero “social good” al servicio del pueblo.

“Some Vital Religion”: Social Religion and the Science of Character Education in the United States, 1918–1932

The history of American public education has generally been considered as a steady transition from religious and sectarian to secular and pluralist, with the role of science in education increasing as the role of religion decreased. This article examines a conception of the role of religion in education that does not fit this narrative, the “social religion” of theorists of moral and character education in the 1920s. Relying on ideas of religious naturalism and with an orientation toward the practical effects of religious belief, this community of scholars asserted a concept of religion that would allow it to be at the heart of the common school project, uniting all under the common morality of the social good. Influenced both by liberal Protestant humanism and the scientific worldview pervasive in education reform at the time, these character educationists’ ideas remind us of the historical contingency of categories like “religious” and of the antiquity of ideas we might classify under the heading of spirituality in American culture.

Halal Lifestyle, Profitability, Size, Affects CSR as a Learning Process in Tawhidi Epistemology

The purpose of this research is to know Influence Halal Lifestyle, Profitability, Size of the Corporate Social Responsibility based Tawhidi Epistemology Approach. The method used in this research is quantitative research with descriptive data analysis techniques and secondary data. Secondary data is the result of panel analysis. The results of the study are from the results of panel data selected is the Random Effect Model with Eviews 9 software. From these results, it can be concluded that Halal Lifestyle has a significant effect on Corporate Social Responsibility, Profitability has a significant effect on Corporate Social Responsibility, and Company Size has a significant effect on Corporate Social Responsibility. Model Tawhidi string of relations based on the approach of the Qur'an and as-Sunnah with the suratic done in the form of interaction, integration and evolution (IIE), which makes a reciprocal relationship (circular causation) between the issues and make the flow of knowledge on the issues discussed in this study. In accordance with the objectives of sharia is to determine the effect of each variable against another thoroughly and proportionate, so that the learning process variable to one another are interconnected strong and being great, it can improve human welfare or as a function of welfare social good for the company, society, employees, government and investors.

Hackathons and Libraries

Libraries foster a thriving campus culture and function as “third space,” not directly tied to a discipline.[i] Libraries support both formal and informal learning, have multipurpose spaces, and serve as a connection point for their communities. For these reasons, they are an ideal location for events, such as hackathons, that align with library priorities of outreach, data and information literacy, and engagement focused on social good. Hackathon planners could find likely partners in either academic or public libraries as their physical spaces accommodate public outreach events and many are already providing similar services, such as makerspaces. Libraries can act solely as a host for events or they can embed in the planning process by building community partnerships, developing themes for the event, or harnessing the expertise already present in the library staff. This article, focusing on years from 2014 to 2020, will highlight the history and evolution of hackathons in libraries as outreach events and as a focus for using library materials, data, workflows, and content. [i] James K. Elmborg, “Libraries as the Spaces Between Us: Recognizing and Valuing the Third Space,” Reference and User Services Quarterly 50, no. 4 (2011): 338–50.

Selling for the Social Good: A Commentary and Extension to Pedagogy Place

This paper describes an adaptation of “Social Marketing, Consumer Behavior, and the SDGs” available from the Pedagogy Place website to an introductory sales class. The extension provides an example of how the structure of a macromarketing project can be adapted to every part of the marketing curriculum—even personal selling. The project details how sales skills can be developed using experiential learning while simultaneously providing an opportunity to discuss macromarketing principles and use sales techniques toward sustainability goals and societal good.