Property management service quality of shopping centres in Hong Kong : a study of tenant's and customers' satisfaction

Mapping Intimacies ◽

10.5353/th_b5611624 ◽

2015 ◽

Author(s):

Chun-tat Ha

Keyword(s):

Hong Kong ◽

Service Quality ◽

Property Management ◽

Management Service ◽

Shopping Centres

Download Full-text

Early post-second world war baby boomer's expectations on the quality of private property management service in Hong Kong

10.5353/th_b4290560 ◽

2009 ◽

Author(s):

Lee-lee Tsui

Keyword(s):

Hong Kong ◽

Private Property ◽

Second World War ◽

Property Management ◽

Management Service ◽

World War ◽

Second World

Download Full-text

Examine the impacts of statutory minimum wage on the service quality of property management companies in Hong Kong

10.5353/th_b5334675 ◽

2014 ◽

Author(s):

Pui-shan Lau

Keyword(s):

Hong Kong ◽

Service Quality ◽

Minimum Wage ◽

Property Management

Download Full-text

A study of property management service quality and property owner's cost of second tier commercial building in Hong Kong

10.5353/th_b5791644 ◽

2016 ◽

Author(s):

Ka-long Wu

Keyword(s):

Hong Kong ◽

Service Quality ◽

Property Management ◽

Management Service ◽

Commercial Building ◽

Second Tier

Download Full-text

Assessment of Property Management Service Quality of Purpose Built Office Buildings

International Business Research ◽

10.5539/ibr.v2n1p162 ◽

2009 ◽

Vol 2 (1) ◽

Cited By ~ 10

Author(s):

Zarita Ahmad Baharum ◽

Abdul Hadi Nawawi ◽

Zainal Mat Saat

Keyword(s):

Service Quality ◽

Office Buildings ◽

Property Management ◽

Management Service

Download Full-text

Measuring Service Quality of the Computerized Food and Beverage Cost Control System in Hong Kong Hotels Using a Gaps Model Approach

Journal of Hospitality & Tourism Research ◽

10.1177/109634809802200305 ◽

1998 ◽

Vol 22 (3) ◽

pp. 268-287 ◽

Cited By ~ 3

Author(s):

Vincent Cho ◽

James Wong

Keyword(s):

Hong Kong ◽

Control System ◽

Service Quality ◽

Cost Control ◽

Food And Beverage ◽

Model Approach

Download Full-text

A study of quality management in enhancing the property management service in Hong Kong

10.5353/th_b4500812 ◽

2004 ◽

Author(s):

Lok-kwan Lui

Keyword(s):

Hong Kong ◽

Quality Management ◽

Property Management ◽

Management Service

Download Full-text

Employees' perception of service quality as a major determinant towards customer satisfaction of a property management company in Hong Kong

10.5353/th_b4500838 ◽

2006 ◽

Author(s):

Wai-kuen Chan

Keyword(s):

Hong Kong ◽

Customer Satisfaction ◽

Service Quality ◽

Major Determinant ◽

Property Management ◽

Management Company

Download Full-text

Measuring Customer Service Quality of Luxury Fashion Brands in Hong Kong

International Research Journal of Marketing ◽

10.12966/irjm.05.02.2014 ◽

2014 ◽

Vol 2 (2) ◽

pp. 28 ◽

Cited By ~ 1

Author(s):

Yee Wa WONG ◽

Kung Wong LAU ◽

Hiu Fai LAU

Keyword(s):

Hong Kong ◽

Service Quality ◽

Customer Service

Download Full-text

An empirical study on the websites service quality of Hong Kong small businesses

Total Quality Management & Business Excellence ◽

10.1080/14783363.2012.704273 ◽

2012 ◽

Vol 23 (7-8) ◽

pp. 931-947 ◽

Cited By ~ 4

Author(s):

Hongyi Sun ◽

Pei-Lee Teh ◽

Anron Chiu

Keyword(s):

Hong Kong ◽

Empirical Study ◽

Service Quality ◽

Small Businesses

Download Full-text

The study on synthetic evaluation method for service quality of property management of residence based on a hierarchical grey analysis

2009 6th International Conference on Service Systems and Service Management ◽

10.1109/icsssm.2009.5174918 ◽

2009 ◽

Author(s):

Yongqing Chen ◽

Erli Liu ◽

Yanghong Shao

Keyword(s):

Service Quality ◽

Evaluation Method ◽

Property Management ◽

Grey Analysis ◽

Synthetic Evaluation

Download Full-text