Examine the impacts of statutory minimum wage on the service quality of property management companies in Hong Kong

Mapping Intimacies ◽

10.5353/th_b5334675 ◽

2014 ◽

Author(s):

Pui-shan Lau

Keyword(s):

Hong Kong ◽

Service Quality ◽

Minimum Wage ◽

Property Management

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Property management service quality of shopping centres in Hong Kong : a study of tenant's and customers' satisfaction

10.5353/th_b5611624 ◽

2015 ◽

Author(s):

Chun-tat Ha

Keyword(s):

Hong Kong ◽

Service Quality ◽

Property Management ◽

Management Service ◽

Shopping Centres

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Measuring Service Quality of the Computerized Food and Beverage Cost Control System in Hong Kong Hotels Using a Gaps Model Approach

Journal of Hospitality & Tourism Research ◽

10.1177/109634809802200305 ◽

1998 ◽

Vol 22 (3) ◽

pp. 268-287 ◽

Cited By ~ 3

Author(s):

Vincent Cho ◽

James Wong

Keyword(s):

Hong Kong ◽

Control System ◽

Service Quality ◽

Cost Control ◽

Food And Beverage ◽

Model Approach

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Employees' perception of service quality as a major determinant towards customer satisfaction of a property management company in Hong Kong

10.5353/th_b4500838 ◽

2006 ◽

Author(s):

Wai-kuen Chan

Keyword(s):

Hong Kong ◽

Customer Satisfaction ◽

Service Quality ◽

Major Determinant ◽

Property Management ◽

Management Company

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Measuring Customer Service Quality of Luxury Fashion Brands in Hong Kong

International Research Journal of Marketing ◽

10.12966/irjm.05.02.2014 ◽

2014 ◽

Vol 2 (2) ◽

pp. 28 ◽

Cited By ~ 1

Author(s):

Yee Wa WONG ◽

Kung Wong LAU ◽

Hiu Fai LAU

Keyword(s):

Hong Kong ◽

Service Quality ◽

Customer Service

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An empirical study on the websites service quality of Hong Kong small businesses

Total Quality Management & Business Excellence ◽

10.1080/14783363.2012.704273 ◽

2012 ◽

Vol 23 (7-8) ◽

pp. 931-947 ◽

Cited By ~ 4

Author(s):

Hongyi Sun ◽

Pei-Lee Teh ◽

Anron Chiu

Keyword(s):

Hong Kong ◽

Empirical Study ◽

Service Quality ◽

Small Businesses

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The study on synthetic evaluation method for service quality of property management of residence based on a hierarchical grey analysis

2009 6th International Conference on Service Systems and Service Management ◽

10.1109/icsssm.2009.5174918 ◽

2009 ◽

Author(s):

Yongqing Chen ◽

Erli Liu ◽

Yanghong Shao

Keyword(s):

Service Quality ◽

Evaluation Method ◽

Property Management ◽

Grey Analysis ◽

Synthetic Evaluation

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Early post-second world war baby boomer's expectations on the quality of private property management service in Hong Kong

10.5353/th_b4290560 ◽

2009 ◽

Author(s):

Lee-lee Tsui

Keyword(s):

Hong Kong ◽

Private Property ◽

Second World War ◽

Property Management ◽

Management Service ◽

World War ◽

Second World

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Customers' perception of the service quality provided by a well-established property management company in Hong Kong

10.5353/th_b4389478 ◽

2001 ◽

Author(s):

Ka-sing, Desmond Lau

Keyword(s):

Hong Kong ◽

Service Quality ◽

Property Management ◽

Management Company

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A study of property management service quality and property owner's cost of second tier commercial building in Hong Kong

10.5353/th_b5791644 ◽

2016 ◽

Author(s):

Ka-long Wu

Keyword(s):

Hong Kong ◽

Service Quality ◽

Property Management ◽

Management Service ◽

Commercial Building ◽

Second Tier

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Service quality of travel agents: the case of travel agents in Hong Kong

Tourism Management ◽

10.1016/s0261-5177(98)00118-6 ◽

1999 ◽

Vol 20 (3) ◽

pp. 341-349 ◽

Cited By ~ 89

Author(s):

Terry Lam ◽

Hanqin Qiu Zhang

Keyword(s):

Hong Kong ◽

Service Quality ◽

Travel Agents

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