scholarly journals Sustainable Tourism Supply Chain and ICT Role in Sustainable Consumption and Production Hospitality

2020 ◽  
Author(s):  
Pallikkara Viswanathan
Keyword(s):  
Supply Chain ◽  
Value Chain ◽  
Sustainable Consumption ◽  
Tourism Industry ◽  
Complete Evaluation ◽  
Adequate Treatment ◽  
Goods And Services ◽  
Sustainable Performance ◽  
Treatment Facilities ◽  
Tourism Supply Chain

In the supply chain, the importance of having tourism is that all the components are resolved to generate revenue, cash, facts, and reliability among the consumer’s customers in the supply chain. The supply chain comprises suppliers of goods, and services that go into the delivery of tourism providing the consumers, and this also includes the tour operators, the agents, the various supporters, suppliers, ground handlers, accommodation providers in the tourism industry connected with the supply chain. Tourism supply chain has many components, (as they are called components in manufacturing) which include accommodation, transport, excursion, restaurants, handicrafts, food preparers, waste disposal, and the infrastructure that support tourism, to destinations where they are required. Tourism like all supply chains operates through business to business, and is applied to deliver sustainable performance improvement, in which management plays an important role, with good financial performance in the supply chain. In supply chain the much use of consumable goods have bought in reduction, reuse, re-cycle, approach, with good services, green disposal in the destination required, improve waste management, tourism development facilities, as they have been compelled to have adequate treatment facilities, with the concept for disposal solid, wet waste, re-cycle, water facilities for washable purposes, to give full prevention, protection in tourism supply chain. In supply chain the objective of the study is to analyze the association between supply chain management of tourism industry, from the context of various other industries, consider the strategic importance in supply chain, sharing with the partnership for information, with the sharing of the quality of information, which coincide with some of the unique key factors in tourism industry. A tourism supply chain can be identified upon analyzing the contribution of participants in the value chain, while supply chain in tourism which can be defined as complete evaluation for several reasons of performances, for considering the importance in tourism chain, as unit of performance, tourism can be characterized based on the potential of the tourism organization, the attraction within the location, as tourism chain is unique, in parlance to beauty, considering interaction between different industries. To maintain and manage such uniqueness, and prepare characteristics, each tourism supply chain may need different approval, and analysis in the tourism supply chain.

scholarly journals Modeling Circular Economy Dimensions in Agri-Tourism Clusters: Sustainable Performance and Future Research Directions

2020 ◽  
Vol 5 (6) ◽  
pp. 1046-1061 ◽  
Author(s):  
Sudhanshu Joshi ◽  
Manu Sharma ◽  
Rajnish Kler
Keyword(s):  
Value Chain ◽  
Circular Economy ◽  
Tourism Industry ◽  
Future Research ◽  
Policy Makers ◽  
Sustainable Performance ◽  
Destination Attractiveness ◽  
Future Research Directions ◽  
Two Stages ◽  
Tourism Supply Chain

The purpose of this research is to identify the key Circular Economy dimensions (CE-D) in Agri-tourism industry and to determine the performance of these dimensions using AHP-TOPSIS method. The research is carried out in two stages, firstly 11 CE-D were identified using systematic literature review. In stage two, industrial experts validate and finalize 9 CE-D which can decide the overall performance of Agri-Tourism Networks. The AHP analysis shows that Destination Attractiveness is valued highest for making CE decisions, whereas, community contributions and sustainable livelihoods valued second and third as important dimensions. Moreover, TOPSIS shows that Pithoragarh is emerged as the best cluster among all Agri-tourism clusters selected for the study, whereas, Almora stood in second position. The Agri-food clusters are becoming more complex and flexible and started putting pressure on existing supply chains to re-design the existing value chain and incorporate more sustainable practices and performances. The identification of Circular Economy Dimensions (CE-D) to evaluate the performance of clusters can serve as guiding tool for the Agri-tourism Practioners and policy makers. Besides, the study examines relevant issues related to CE in Agri-tourism clusters, major advantages and challenges of building CE driven Agri-tourism clusters. The limitation of the study is the geographical coverage and limited demography of the respondents. The research study is among very few works on evaluating Agri-tourism supply chain practices in India, with the case reference of Uttarakhand.

Consumer Shopping Orientation and Intention to Book a Hotel: the Moderating Role of Sustainable Initiatives

2020 ◽  
Vol 11 (1) ◽  
pp. 81-81
Author(s):  
Christina Appiah-Nimo ◽  
Gloria K.Q. Agyapong ◽  
Daniel Ofori
Keyword(s):  
Value Chain ◽  
Sustainable Consumption ◽  
Tourism Industry ◽  
Consumption Pattern ◽  
Economic Sectors ◽  
Shopping Orientation ◽  
Sustainable Value ◽  
Hospitality Sector ◽  
Cognitive Decision ◽  
Business Approach

UN sustainable development goals has triggered production and consumption patterns aimed at achieving a better and more sustainable future for all by 2030. Sustainable value chain has become a business approach to mitigate the tragedy of the commons. Initiatives that promote socially and environmentally responsible behavior whiles pursuing business value is being leveraged across all economic sectors. COVID-19 has exposed how today's business is threatened more than ever by unsustainable production and consumer behavior patterns. The hospitality sector has not been left out of this challenge as the tourism industry was the worst hit by this pandemic. All over the world, the growth of the tourism industry is propelled by the movement of people and the subsequent need created for the hospitality sector. The global health crises, coupled with consumers' growing interest for sustainable environment has fueled the desire for more eco-friendly products by the sector. Moreover, every consumer goes through a cognitive decision-making process to finally make a choice for a product - and there is a high probability of the decision to inform the sustainable consumption pattern of the consumer and also the magnitude of the effect the decision will have on the environment. This implies that every consumer purchase has implications regarding not only economics (Stone, 1954) but ethics and sustainability. Keywords: consumer booking intention, shopping orientation, sustainable initiatives

scholarly journals The Efficiency of Cooperation between the Participants in the Supply Chain in the Tourism-Related Branch of Industry in Relation to Client Satisfaction

2019 ◽  
Vol 11 (17) ◽  
pp. 4716 ◽  
Author(s):  
Katarzyna Kozicka ◽  
Sebastian Kot ◽  
I Gede Riana
Keyword(s):  
Supply Chain ◽  
Consumer Satisfaction ◽  
Client Satisfaction ◽  
Related Services ◽  
Specific Product ◽  
Goods And Services ◽  
Statistical Relevance ◽  
Tourism Supply Chain ◽  
Theoretical Considerations

Managing a tourism supply chain is predominantly focused on managing a tourism-specific product that can be perceived as all kinds of goods and services utilized by tourists during their trips. The predominant goal of this article is to empirically identify the level of engagement of entities operating in the tourism-oriented branch of industry concerning the satisfaction of end-customers with the offered tourism-related services and products. Within the scope of this study, the statistical relevance of elements of active cooperation within a tourism-specific supply chain was analyzed. Empirical examinations covered the assessment of the cooperation within the framework of the tourism-oriented supply chain and its impact on consumer satisfaction. A research questionnaire was utilized to meet examination-specific goals. Theoretical considerations and the analysis of branches of industry in relation to the available statistical data showed that tourist-oriented supply chain covers various entities, the engagement of which may have a factual impact on the efficiency of managing the entire chain, as well as on the overall client satisfaction, improving tourism sustainability. The obtained results clearly showed that the examined entities considered the analyzed cooperation aspects to be very important with regard to the supply chain management. Said aspects included the total length of cooperation within the framework of a particular supply chain, which, according to the examined entities, directly translated into the quality of cooperation—to either significant or very significant extent, as well as making it much easier to solve certain problems that were strictly connected with the provision of tourism-oriented services. Yet another aspect of cooperation that was touched upon was the transfer of the so-called know-how between the entities engaged in a given supply chain. As proven by the examination, 70% of the surveyed entities claimed that it was of significant or very significant importance. The last analyzed aspect of cooperation were relations between the supply chain-specific partners and their impact on the satisfaction of end customers. According to over half of the sample (61.54%), decent relations between supply chain participants affected the satisfaction of end customers to a notable extent.

Applying the Theory of Constraints Principles to Tourism Supply Chain Management

2021 ◽  
pp. 109634802199679
Author(s):  
Xiaofeng Zhao ◽  
Jianrong Hou
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Systems Thinking ◽  
Supply Chain Coordination ◽  
Tourism Industry ◽  
Theory Of Constraints ◽  
Chain Management ◽  
Tourism Management ◽  
Research Findings ◽  
Tourism Supply Chain

Tourism supply chain management has become an important research topic as individual firms no longer compete as isolated entities but rather as supply chains in the tourism industry. Despite the evidence that benefits can be gained to improve profitability, competitiveness, and customer satisfaction, the research on how to manage the tourism supply chain is very limited. This research contributes to the literature by applying the theory of constraints (TOC) with systems thinking to tourism supply chain management. It proposes that the key issue in tourism supply chain management is the coordination of business activities and the TOC with systems thinking can effectively support tourism supply chain coordination of the various links and processes. The article examines the TOC performance measures and the drum–buffer–rope model in the context of tourism management and applies the focusing process of the TOC as a continuous improvement approach for tourism supply chain management. The research findings suggest that, given modifications to the TOC terminology and the principles, the TOC principles can work as an excellent approach to facilitate the tourism supply chain management.

A Multi-Agent-Based Research on Tourism Supply Chain Risk Management

2014 ◽  
Vol 13 (03) ◽  
pp. 133-153 ◽  
Author(s):  
Luo Biao ◽  
Wan Liang ◽  
Liang Liang
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Tourism Industry ◽  
Limiting Factors ◽  
Supply Chain Risk Management ◽  
Agent Based ◽  
Research Perspective ◽  
Multi Agent ◽  
High Level ◽  
Tourism Supply Chain

The high level of complexity of tourism supply chain and the inherent risks that exist in the demand and supply of resources are viewed as major limiting factors in achieving high level performance. Though emerging literature on risk management in tourism industry or its equivalent exists, progress in this area is uneven, as most research focuses on this problem from the traditional single business risk management perspective, without considering the entire range of different suppliers involved in the provision and consumption of tourism products. This study applies risk management theory to a new research perspective, which is tourism supply chain management (SCM). This paper develops a framework for the design of a multi-agent-based decision support system (DSS) based on multi-agent theory and technique, in order to manage disruptions and mitigate risks in tourism supply chain.

An inward look using backward economic linkages in a developing country

2014 ◽  
Vol 6 (3) ◽  
pp. 244-260 ◽  
Author(s):  
Kelly J. Semrad ◽  
Jorge Bartels Villanueva
Keyword(s):  
Supply Chain ◽  
Economies Of Scale ◽  
Case Study Research ◽  
Economic Benefits ◽  
Business Owners ◽  
Tourism Industry ◽  
Local Network ◽  
Content Type ◽  
Tourism Supply Chain ◽  
Economic Linkages

Purpose – The purpose of this study is to explore potential reasons that might explain why locally owned tourism firms cheat the use of backward economic linkages that (when used) might otherwise maximize the economic benefits of the tourism industry for locals. Design/methodology/approach – For this exploratory qualitative case study research design, 25 face-to-face interviews were conducted with various tourism business owners and managers in Puntarenas, Costa Rica. Findings – The findings indicate that while the participants felt that tourism business' economies of scale could be improved if all locally owned businesses purchased within the tourism supply chain they themselves were purchasing outside of the supply chain. This behavior was characterized as a result of a non-cooperative market. Research limitations/implications – The major implication from the study is a trend that emerged from the data that seems to detect a tragedy of the commons scenario that is rooted in game theory. This scenario provides insight into a problem where tourism business owners and managers indicate an understanding of the value of using local network linkages, but instead cheat the system. A limitation of the study is that case studies may only be generalized to theoretical propositions and not to similar contextual situations. Originality/value – Mainstream tourism literature has provided quantitative assessments that determine the direct, indirect, induced, and multiplier effects of local links between industries, sectors, and different producers that are used in the tourism supply chain. Findings from these studies indicate that local areas economically benefit when these links are actively used. However, not extensively addressed is identification of why (when most individuals know they may all benefit from the use of said linkages) cheat the system.

Airbnb as a Tourism Supply Chain Champion for Small Businesses

2020 ◽  
pp. 22-38
Author(s):  
Unathi Sonwabile Henama ◽  
Lwazi Apleni
Keyword(s):  
Value Chain ◽  
Economic Activity ◽  
Small Businesses ◽  
Sharing Economy ◽  
Tourism Industry ◽  
Collaborative Consumption ◽  
Private Partnership ◽  
Medium Enterprises ◽  
Additional Value ◽  
Tourism Supply Chain

Airbnb is viewed as an advocate of small micro medium enterprises (SMMEs) in order to boost their revenue. Furthermore, in 2016, Airbnb released a report stating that its community generated R2.4 billion in economic activity in SA, which is the estimated sum of guest spending and host income. It is important to elucidate that SA's tourism fraternity has been amongst the best performing sectors amid the challenges it is faced with. The sharing economy concept requires all tourism stakeholders to work together (public-private partnership) in order to see its fruition. The sharing economy represents the power of the collaborative consumption and become a means to create an additional value chain for the tourism industry by decreasing the barriers of entry. The Airbnb Africa Academy is a pro-poor skills development and support initiative that was piloted in South Africa, and it has increased access and the success of hosts on the Airbnb platform.

An Overview of Tourism Supply Chains Management and Optimization Models (TSCM – OM)

2020 ◽  
pp. 217-241
Author(s):  
Jonnatan F. Avilés-González ◽  
Sonia Valeria Avilés-Sacoto ◽  
Leopoldo Eduardo Cárdenas-Barrón
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Information Source ◽  
Economic Benefits ◽  
Tourism Industry ◽  
Optimization Models ◽  
Economic Market ◽  
Chain Management ◽  
Tourist Attractions ◽  
Tourism Supply Chain

Around the world tourism industry represents economic benefits to the countries in where the tourist attractions are located. The purpose of this chapter is to search and review recent researches related to the area of tourism under supply chain management and optimization models perspectives. The main aim of this chapter is to identify and discuss how the tourism supply chain is studied when it is subject to different economic, market, and optimization strategies. Considering the period of 2005 to 2016, a systematic review was performed using research studies in the area of tourism supply chain management. The results show that game theory is used as a theoretical base in the majority of the cases, but several novel approaches are also incorporated to the analysis. This review can be used as a complement of the previous works and a valuable information source for the decision makers involved in the tourism area.

Reflexive Tourism Supply Chain Management

2017 ◽  
Vol 7 (2) ◽  
pp. 1-16
Author(s):  
Chiung-Li Li ◽  
Yun-Hui Lin ◽  
Yi-Hsuan Chen ◽  
Wei-Shuo Lo
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Local Community ◽  
Tourism Industry ◽  
Asia Pacific ◽  
Chain Management ◽  
Sustainability Learning ◽  
Tourism Supply Chain ◽  
Personal Understanding ◽  
Three Phases

This article is on the practical framework of reflexive tourism supply chain management as it is proposed for enhancing students' understanding of sustainability. The practical framework consists of three phases through a case study examination of a local community. The three phases are (1) including program design in the upstream tourism industry, (2) travel to a local community in the downstream tourism industry, and (3) reflexive learning of understanding of sustainability. The study contributions propose that a practical framework can enhance students' green consciousness with critical thinking, make sustainability learning more interesting for students, and allow students to gain personal understanding from cognition, experience, and reflexive contexts in Asia-Pacific higher education.

Resilience against the COVID-19 pandemic: is the hotel and tourism supply chain on the right path?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aaditya Jain ◽  
Saket Shanker ◽  
Akhilesh Barve
Keyword(s):  
Supply Chain ◽  
Critical Success Factors ◽  
Success Factors ◽  
Tourism Industry ◽  
Second Phase ◽  
Content Type ◽  
Critical Success ◽  
Factors Influencing ◽  
Tourism Sector ◽  
Tourism Supply Chain

PurposeThe hotel and tourism industry forms a crucial economic sector for all the economies around the world. However, it suffered the worst hit during the COVID-19 outbreak. Considering the hotel and tourism sector's critical situation, this manuscript aims to emphasise the importance of resilience in the hotel and tourism supply chain (HTSC) and explores the crucial barriers that tend to disturb the inculcation of stability in the hotel and tourism sector. The present research analyses the factors influencing the hotel and tourism sector's resilience and also takes into consideration the various critical success factors (CSFs) needed to build a resilient HTSC.Design/methodology/approachA two-phase research approach has been proposed and used in this study. In the first phase, eight CSFs and sixteen factors influencing the hotel and tourism sector's resilience during the COVID-19 pandemic were identified. The basis of the identification of the CSFs and factors was literature and inputs received from experts. In the second phase, the grey-Entropy-EDAS, a qualitative and quantitative analysis, was used to analyse the identified CSFs and factors to determine the priority of concern.FindingsIn this research, the most imperative facet influencing the hotel and tourism sector's resilience has been identified, and the findings will assist hotel and tourism sector in managing and mitigating the repercussions of the COVID-19 pandemic. The analysis of the results indicates that out of all the critical success factors, supply chain visibility is the most crucial aspect in building HTSC's resilience, whereas economic catastrophe is the most influential factor. Sensitivity analysis is also conducted to examine the priority ranking stability.Practical implicationsThe results of this study can be used by the hotel supply chain managers and policymakers to plan for various challenges faced by them as they try to implement resilience-based strategies in their supply chain.Originality/valueThis research is unique as it analyses the general factors hindering the pathway of resilience in the hotel and tourism supply chain. This is also the first kind of study that has used grey-Entropy to analyse the critical success factors and grey-EDAS for analysing the impact of various factors influencing the hotel and tourism sector's resilience.

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