Peculiarities of formation of innovative approaches to the development of hotel and restaurant business in conditions
The relevance of the study is to create conditions and ensure the functioning of hotel and restaurant businesses in the conditions imposed by the state, quarantine restrictive measures in connection with the pandemic of viral diseases. The purpose of research. Scientific substantiation, features and practical recommendations for the introduction of robotic and automated systems that will allow hospitality enterprises to operate in the conditions imposed by the state quarantine restrictive measures. Methods. The methodological basis of the study is a comprehensive approach between problem statement and analysis of research results using new modern approaches. The scientific novelty lies in the regularity of processes and scientific substantiation of the latest technologies and methods of effective use in the hotel and restaurant business in the context of viral diseases. Conclusions. The introduction of innovative development of enterprises in the hotel and restaurant business,namely the use of robotics and automation during a pandemic, is analyzed and proposed.