scholarly journals Content Analyses on Mission Statements of the Commercial Banks in Kyrgyzstan

2017 ◽  
Author(s):  
Seyil Najimudinova
Keyword(s):  
Web Sites ◽  
Commercial Banks ◽  
Mission Statement ◽  
Geographic Location ◽  
Secondary Data ◽  
Mission Statements ◽  
Public Image ◽  
Business Practices ◽  
For Profit ◽  
Strategic Management Process

The concept of mission is still popular both in academic environment and business practices. Mission statements have been accepted as an important part of the strategic management process for organizations of all types; be it public sector, not-for-profit, private, for profit, a multinational or a SME. This paper aims to study the content of mission statements of Top10 commercial banks in Kyrgyzstan. The main objective of this study is to identify whether the mission statements of commercial banks contain components suggested Pierce and David (1987) and Bart and Tabone (1999). Data was based on content analysis of the mission statements and other related statements found on commercial banks’ web sites. Another secondary data on general profile of commercial banks are obtained from their web-sites and other open to public resources. The results show all (11) numbers of components are not incorporated in the mission statements of commercial banks totally. According to obtained data it was done Top 3 rating of commercial banks according to their mission statements. The level of popularity of mission statement components displays the following: products or services, geographic location, statement of purpose and customers are the most of frequent occurrence components. Components like concern for public image, concern for growth and profit, and philosophy are less popular mission components. In the future this study can throw fresh light on researches on other industries and to make relationship between good mission statements and the performance of commercial banks.

scholarly journals Comparative Analysis of Mission Statements of Chinese and American Fortune 500 Companies: A Study from the Perspective of Linguistics

2019 ◽  
Vol 11 (18) ◽  
pp. 4905 ◽  
Author(s):  
Quan Lin ◽  
Yingchang Huang ◽  
Ruojin Zhu ◽  
Yue Zhang
Keyword(s):  
Mission Statement ◽  
Distribution Patterns ◽  
Mission Statements ◽  
Fortune 500 ◽  
Sustainable Growth ◽  
Public Image ◽  
Appraisal System ◽  
Fortune 500 Companies ◽  
Chinese Companies ◽  
The Social

A mission statement is an important instrument for strategic management for an enterprise. How to establish a mission statement and how to leverage its roles in conveying the vision of and leading the long-term and sustainable growth of the enterprise are critical in strategic planning for enterprises. The current study adopted a corpus analysis method and built a corpus of mission statements by selecting the mission statements of 100 companies each from Chinese and American companies in the 2017 Fortune 500 companies. Through the analysis of high-frequency words obtained from the corpus based on the appraisal system approach from Systemic Functional Linguistics (SFL), we attempted to identify the characteristics discerning the mission statements of Chinese and American companies. Our results showed that (1) the distribution patterns of evaluation resource words of Chinese and American companies are similar; (2) Chinese companies highlight innovation, society and development of the enterprise, while American companies emphasize customers and product or service; (3) both Chinese and American enterprises highly concern survival, philosophy and public image; (4) American companies pay more attention to stakeholders, especially primary social stakeholders, while Chinese companies’ attention is inclined to secondary social stakeholders. It is concluded that the mission statements of Chinese companies are society oriented and emphasize the social roles of an organization, showing a corporate pertinence to a lesser extent, while American companies’ mission statements pay more attention to customers and partner relationships, which can be seen as the American companies’ market and individual orientation.

scholarly journals PERFORMANCE MEASUREMENT, GROWTH AND STRUCTURE OF COMMERCIAL BANKS IN EAST AFRICA

2017 ◽  
Vol 1 (5) ◽  
pp. 63
Author(s):  
Dr. Rutto Peter Ketyenya
Keyword(s):  
Performance Measurement ◽  
East Africa ◽  
Commercial Banks ◽  
Secondary Data ◽  
Financial Structure ◽  
Return On Assets ◽  
Policy Makers ◽  
For Profit ◽  
Net Interest Margin ◽  
And Performance

Purpose: The purpose of this study was to analyze Performance Measurement, Growth and Structure of Commercial Banks in East AfricaMethodology: The study used cross country data analysis of 100 commercial banks and collected secondary data from annual published audited financial statements for the period 1997-2011Results: The results indicate that the OPM which combines productivity and profitability captured a high percentage of similar banks when the top 20 commercial banks were ranked; 80% for return on assets, 60% for profit margin and 55% for net interest margin. A positive and significant relationship between economic growth and performance measures was confirmed. Similarly market structure had a positive relationship with the performance. The results further showed an insignificant relationship with financial structure which conforms to the financial structure theory.Policy recommendation: The study recommended that the OPM should enable central banks to assess the performance levels of banks and be able to detect those that are underperforming and take corrective measures to either improve productivity, profitability or both. For policy makers in the EAC secretariat, the measure will enable comparison on the performance of banks in East Africa for subsequent integration to the monetary union

scholarly journals Mission Statements in Port Authorities: Empirical Analysis of Content in Spanish Port System

2019 ◽  
Vol 8 (2) ◽  
pp. 235-245
Author(s):  
Ignacio De la Peña Zarzuelo ◽  
María Jesús Freire-Seoane ◽  
Beatriz López-Bermudez
Keyword(s):  
Strategic Planning ◽  
Planning Process ◽  
Mission Statement ◽  
Mission Statements ◽  
Point Of View ◽  
International Standards ◽  
Business Practices ◽  
Theoretical Point ◽  
Port Authorities ◽  
Port System

Introduction: A structured Strategic Planning process has been developed in the Spanish Port System since 1990s. One of the first elements of this process is the formulation of the mission statement of each Port Authority. Aim: An in-depth review of the mission statements of the Spanish Port Authorities is carried out in this research, and mission statements are assessed from a theoretical point of view. The goal of the study is to discuss how mission statements of these entities are aligned with the international standards. Methods: Mission statements are captured from public sources. Two criteria are used for the assessment: its content (analyzing if the mission statement reflects nine key elements usually considered internationally), and its length (number of words). As the first component is qualitative, a Delphi method was used in the assessment of this element. Results: The mission statements of these Port Authorities reflect more frequently than the benchmark omparison made by over 50 companies seven of the nine key elements. The only two fields in which Spanish Port Authorities show a negative gap are those related to "technology” and “concern of employees”. In terms of length, the average of 32 words is shorter than the 50-100 words recommended by some authors. Conclusions: The Strategic Planning in the Spanish Port Authorities is a long and well -structured process. Port Authorities are essentially market-oriented public organisms and their mission statements seems to be properly formulated following business practices in terms of their content.

Trends of Corporate Mission Statements: From pursuing profit to distinctive and social value

2019 ◽  
Vol 10 (3) ◽  
pp. 27-36
Author(s):  
Gang-Hoon Seo ◽  
Munehiko Itoh
Keyword(s):  
Planning Process ◽  
Mission Statement ◽  
Mission Statements ◽  
Fortune 500 ◽  
Business Environment ◽  
Public Image ◽  
Past Study ◽  
The Past ◽  
Fortune 500 Companies ◽  
High Performers

Abstract A mission statement has a significant meaning as the initial and essential step in a company’s strategic planning process. Previous studies have pointed out the necessity of monitoring and longitudinal study of corporate mission statements as they should be continuously revised against changes in companies’ strategies and business environment. This study aims to shed light on what types of strategies and values are currently highlighted in companies’ mission statements in comparison with the findings of a well-known previous study. Therefore, this study conducted a content analysis of 491 Fortune 500 companies’ mission statements. As a result, we found that “philosophy” is mostly highlighted and “profitability” is not emphasized in contemporary companies’ mission statements. Compared to the past study, these findings imply that there have been dramatic changes in the content of corporate mission statements. Besides, this study divided 491 Fortune 500 companies into two groups, high performers and low performers, according to their Fortune ranking and investigated significant differences between high and low performers using t-tests. The high performers were found to more often highlight “selfconcept” and “public image” than low performers. However, the difference in mean scores between high and low performers has become smaller than in the past finding. In particular, there is no statistical difference in mission statement component numbers between high and low performers. These findings can provide futher understanding about changes of companies’ strategic emphasis and the nature of corporate mission statements. This study provides a comparative insight for practitioners making company mission statements.

EVALUATION OF BANK PERFORMANCE MEASURES AND PROPOSES A COMMON MEASURE FOR COMMERCIAL BANKS IN THE EAST AFRICAN COMMUNITY (EAC) COUNTRIES

2017 ◽  
Vol 2 (6) ◽  
pp. 60
Author(s):  
Dr. Rutto Peter Ketyenya
Keyword(s):  
Performance Measures ◽  
Commercial Banks ◽  
Secondary Data ◽  
Bank Performance ◽  
East African ◽  
Return On Assets ◽  
Policy Makers ◽  
East African Community ◽  
For Profit ◽  
African Community

Purpose: The purpose of this study was to Evaluate bank performance measures and proposes a common measure for commercial banks in the East African Community (EAC) countries Methodology: The study used cross country data analysis of 100 commercial banks and collected secondary data from annual published audited financial statements for the period 1997-2011Results: The results indicate that the OPM which combines productivity and profitability captured a high percentage of similar banks when the top 20 commercial banks were ranked; 80% for return on assets, 60% for profit margin and 55% for net interest margin.Policy recommendation: The study recommended that OPM will enable central banks to assess the performance levels of banks and be able to detect those that are underperforming and take corrective measures to either improve productivity, profitability or both. For policy makers in the EAC secretariat, the measure will enable comparison on the performance of banks in East Africa for subsequent integration to the monetary union.

Effectiveness of mission statements in organizations – A review

2012 ◽  
Vol 18 (4) ◽  
pp. 430-444 ◽  
Author(s):  
Susanne Braun ◽  
Jenny S Wesche ◽  
Dieter Frey ◽  
Silke Weisweiler ◽  
Claudia Peus
Keyword(s):  
Financial Performance ◽  
Mission Statement ◽  
Mission Statements ◽  
For Profit ◽  
Not For Profit ◽  
Intermediate Outcomes ◽  
Distal Outcome ◽  
Published Research ◽  
Not For Profit Organizations ◽  
For Profit Organizations

AbstractEven though mission statements are standard tools in organizations, their effectiveness is subject to substantial skepticism. This review integrates hitherto published research based on a broad range of objective and subjective effectiveness criteria above and beyond financial performance in for-profit as well as not-for-profit organizations. We conclude that the distal outcome effectiveness of mission statements depends on the following antecedents and intermediate outcomes: (1) the rationale underlying their development; (2) the process of their development and implementation; (3) their content and form; and (4) individual attitudes toward the mission statement. We thereby clarify preconditions of mission statement effectiveness in organizations, and reveal shortcomings in current research.

scholarly journals Influence of Customer Focused Mission Statement on Customer Satisfaction

2017 ◽  
Vol 65 (3) ◽  
pp. 1031-1038
Author(s):  
Chijioke Nwachukwu ◽  
Pavel Žufan
Keyword(s):  
Customer Satisfaction ◽  
Mission Statement ◽  
Pearson Correlation ◽  
Mission Statements ◽  
The United States ◽  
Public Image ◽  
Self Concept ◽  
Manufacturing Companies ◽  
Satisfaction Index ◽  
Customer Perspective

The purpose of this study is to examine the influence of customer‑focused mission statements on customer satisfaction in selected cell phone manufacturing companies in the United States. The study employed content analysis for the mission statement and data from America customer satisfaction index (ACSI). In analysing our data, Pearson correlation, and multiple regression techniques were used. The result showed that product and service, technology, philosophy, self‑concept, and public image mission statement components are strongly positively correlated with customer satisfaction. Customer, survival, growth and profitability and market mission statement components are insignificantly negatively correlated with customer satisfaction. The study, therefore, recommends that companies that want to remain competitive by enhancing customer satisfaction should formulate mission statements from a customer perspective so that they include product and service, technology, philosophy, self‑concept, and public image components. The main limitation of the study represents the sample size and structure. This study empirically investigated the correlation and association of nine mission statement components with customer satisfaction.

scholarly journals Efficiency for Whom?: The Effect of Efficiency on Indonesian Islamic Commercial Bank’s Deposit Return

2018 ◽  
Vol 3 (2) ◽  
pp. 43
Author(s):  
Firdha Rahmiyanti
Keyword(s):  
Commercial Bank ◽  
Commercial Banks ◽  
Annual Report ◽  
Secondary Data ◽  
Financial Information ◽  
Islamic Banking ◽  
Financial Reports ◽  
For Profit ◽  
Positive Effect

The main purpose of this paper is to examine the compliance of efficiency and deposit return in Indonesian Islamic commercial bank. The Sample includes an annual panel from 2005 to 2014. The data collected during the period 2005-2014 based on the annual report of Islamic banking that financial information is available. This research exclusively focus on commercial Islamic banking. To account for profit persistence, we apply a GMM technique to a panel secondary data which obtained from audited financial reports of 12 Indonesian Islamic Commercial banks in existence as at the end of 2015. The result of this study is that an efficiency on Islamic Commercial Bank’s Deposit has a positive effect on deposit return.

Effectiveness of mission statements in organizations – A review

2012 ◽  
Vol 18 (4) ◽  
pp. 430-444 ◽  
Author(s):  
Susanne Braun ◽  
Jenny S Wesche ◽  
Dieter Frey ◽  
Silke Weisweiler ◽  
Claudia Peus
Keyword(s):  
Financial Performance ◽  
Mission Statement ◽  
Mission Statements ◽  
For Profit ◽  
Not For Profit ◽  
Intermediate Outcomes ◽  
Distal Outcome ◽  
Published Research ◽  
Not For Profit Organizations ◽  
For Profit Organizations

AbstractEven though mission statements are standard tools in organizations, their effectiveness is subject to substantial skepticism. This review integrates hitherto published research based on a broad range of objective and subjective effectiveness criteria above and beyond financial performance in for-profit as well as not-for-profit organizations. We conclude that the distal outcome effectiveness of mission statements depends on the following antecedents and intermediate outcomes: (1) the rationale underlying their development; (2) the process of their development and implementation; (3) their content and form; and (4) individual attitudes toward the mission statement. We thereby clarify preconditions of mission statement effectiveness in organizations, and reveal shortcomings in current research.

Cyber crimes in the banking sector: Case study of Vietnam

2020 ◽  
Vol 6 (05) ◽  
Author(s):  
LE Thanh Tam ◽  
Nguyen Minh Chau ◽  
Pham Ngoc Mai ◽  
Ngo Ha Phuong ◽  
Vu Khanh Huyen Tran
Keyword(s):  
Financial Literacy ◽  
Commercial Banks ◽  
Banking Sector ◽  
Secondary Data ◽  
Legal Framework ◽  
Economic Sectors ◽  
Technological Revolution ◽  
Survey Results ◽  
Cyber Crimes

The technological revolution 4.0 brings great opportunities, but also cybercrimes to economic sectors, especially to banks. Using secondary data and survey results of 305 bank clients, the main findings of this paper are: (i) there are several types of cybercrimes in the banking sector; (ii) Vietnam is one of the top countries worldwide having hackers and being attacked by hackers, especially the banking sector. Three most common attacks are skimming, hacking and phishing. Number of cybercrime attacks in Vietnam are increasing rapidly over years; (iii) Vietnamese customers are very vulnerable to cybercrime in banking, as more than 58% seem to hear about cybercrimes, and how banks provide services to let them know about their transactions. However, more than 50% do not have any deep knowledge or any measures for preventing cybercrime; (iii) Customers believe in banks, but do not think that banks can deal with cybercrime issues well. They still feel traditional transactions are more secure than e-transactions; (iv) the reasons for high cybercrimes come from commercial banks (low management and human capacity), supporting environment (inadequate), legal framework (not yet strong and strict enough on cybercrimes), and clients (low level of financial literacy). Therefore, several solutions should be carried out, from all stakeholders, for improving the cybersecurity in Vietnamese banks. 

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