Integrated Smart-Card Fare System: Results from Field Operational Test

2000 ◽  
Vol 1735 (1) ◽  
pp. 138-146 ◽  
Author(s):  
Genevieve Giuliano ◽  
James E. Moore ◽  
Jacqueline Golob

Evaluation results of the Ventura County smart card Phase III field demonstration are presented to show the feasibility of using smart cards and other technology to provide an integrated fare medium across several transit operators. The evaluation addressed technical performance, user response, and institutional issues. Technical performance was affected by installation problems, equipment failures, and communications problems. Technical problems often were the outcome of institutional issues. Smart-card users were very satisfied with the new fare medium; however, transit patrons in Ventura County have very low incomes, many are not English speaking, and few transit users bought and used the cards. Overall, the demonstration suffered from the absence of clear roles and responsibilities as well as a lack of understanding of the complexity and demands of the technology.

Author(s):  
Michael G. McNally ◽  
Stephen P. Mattingly ◽  
James E. Moore ◽  
Hsi-Hwa Hu ◽  
C. Arthur MacCarley ◽  
...  

2000 ◽  
Vol 1739 (1) ◽  
pp. 92-102 ◽  
Author(s):  
Stephen G. Mattingly ◽  
R. Jayakrishnan ◽  
Michael G. McNally

Two existing techniques are integrated and a methodology for evaluating transportation projects, especially complex projects that involve new technologies, is created. While integrating the multiattribute value function technique with the analytic hierarchy process, a new scaling approach is introduced through use of a linear scaling proxy. Additionally, the approach identifies an overall worth for a project. This overall worth provides decision makers with a quantitative value they can use to compare different projects or to estimate and compare hypothetical results. The methodology is demonstrated in a sample problem. The methodology’s application to the Anaheim field operational test is then described. Often, evaluations fail to look at all the potential areas a project may affect. This methodology simplifies the process for including institutional issues in the final results of an evaluation.


Author(s):  
James H. Banks ◽  
Patrick A. Powell

Important institutional lessons learned in the course of the San Diego smart call box field operational test are presented. These lessons relate both to the conduct of the field test itself and to requirements for deployment of intelligent transportation systems similar to smart call boxes. The institutional issues were identified through review of project documents, interviews with participants, and the experience of the evaluator as a participant in the project. Issues were analyzed by preparing summaries that included a description and discussion of each issue, an assessment of its seriousness, identification of the organizational participants who raised it, a discussion of ways to avoid or mitigate any problems identified, and a list of actions to resolve the issue in the event of system deployment. Major institutional lessons include the potential impact of institutional arrangements on basic system concepts, the importance of involving potential users in the definition of system concepts and detailed design specifications, the need for quantitative market research to establish the potential profitability of intelligent transportation systems, the need for an adequate institutional infrastructure for deployment, and the importance of project organization schemes that minimize the number and complexity of formal agreements among participants.


Author(s):  
T. Chira-Chavala ◽  
B. Coifman

The results of an evaluation of the first transit smart card field operational test in California are presented. The smart card technologies deployed were radio frequency and integrated circuit contact systems, and the evaluation included the cost and productivity implications of smart cards relative to those of fare boxes as well as the perceptions of transit personnel. Data input for the evaluation came from interviews with transit personnel and onboard observations. The results indicate that smart cards work well and reliably in real-world bus operations. Passengers and transit personnel liked smart cards because they were faster and more convenient than cash fares. Smart cards could reduce passenger boarding times, vehicle downtime due to malfunctions of the fare system, and driver workload and stress. Furthermore, smart cards enhance the collection and quality of transit data.


Transport ◽  
2016 ◽  
Vol 31 (1) ◽  
pp. 76-83 ◽  
Author(s):  
Qian Zhang ◽  
Qingcheng Zeng ◽  
Hualong Yang

In container terminals, the planned berth schedules often have to be revised because of disruptions caused by severe weather, equipment failures, technical problems and other unforeseen events. In this paper, the problem of berth schedule recovery is addressed to reduce the influences caused by disruptions. A multi-objective, multi-stage model is developed considering the characteristics of different customers and the trade-off of all parties involved. An approach based on the lexicographic optimization is designed to solve the model. Numerical experiments are provided to illustrate the validity of the proposed Model A and algorithms. Results indicate that the designed Model A and algorithm can tackle the berth plan recovery problem efficiently because the beneficial trade-off among all parties involved are considered. In addition, it is more flexible and feasible with the aspect of practical applications considering that the objective order can be adjusted by decision makers.


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