scholarly journals Social engineering of human resources and provision of medical services on leadership styles in hospitals

2018 ◽  
Vol 19 (19) ◽  
pp. 16-21 ◽  
Author(s):  
Joanna Rosak-Szyrocka
Keyword(s):  
Human Resources ◽  
Leadership Styles ◽  
Service Provision ◽  
Quantitative Research ◽  
Social Engineering ◽  
Public Hospitals ◽  
Medical Services ◽  
Department Heads ◽  
Descriptive Research ◽  
Referral Systems

Abstract Paper present impact of human resources issues as well as issues related to provision of medical services on leadership styles in hospitals in Poland. In this study a descriptive research design was used and a quantitative research was conducted, which was based on the so-called BOST methodology. Surveys were conducted among department heads of 10 public hospitals of various referral systems from the Upper-Silesian Agglomeration providing various types of medical services (which shows a large variety of research sample) operating in Poland. The research showed that both improtance of service provision as well as human resources were not as important as they should be.

Results of Medical service provision after 3 years of financial autonomy implementation at Thu Duc District Hospital - Ho Chi Minh City in the period of 2017-2019

2021 ◽  
Vol 05 (03) ◽  
pp. 58-66
Author(s):  
Thi Hien Dang ◽  
◽  
Huyen Chu
Keyword(s):  
Human Resources ◽  
Service Provision ◽  
Quantitative Research ◽  
Medical Service ◽  
District Hospital ◽  
Secondary Data ◽  
Medical Needs ◽  
Advantages And Disadvantages ◽  
Financial Autonomy ◽  
Number Of Patients

Objectives: The study aims to describe results and analyze some advantages and disadvantages of medical service provision after 3 years of financial autonomy implementation at Thu Duc District Hospital in the period of 2017 - 2019. Methods: Descriptive design incorporates quantitative research based on secondary data on hospital operations from 2018 - 2019 and qualitative research conducted through 25 in-depth interviews with managers, medical staffs and patients from June to October 2020 at Thu Duc District Hospital. Results: The results of medical service provision are increased markedly: the number of patients increased approximately 132%, the number of subclinical services increased 148%; number of surgeries increased by almost 113%; The hospital could performed nearly 91% of the right-level technical list; The patient satisfaction rate remained high from 87.6% to 94.3%; Hospital quality score was good (4.2 points); Advantages included: human resources had stable structure and increased both of quantity and quality; medical equipment were invested more numbers and more modern; the revenue-expenditure gap has increased over the years. Disadvantages included: the speed of human development sometimes failed to keep up with the number of patients; facilities are still limited, equipment is depreciated quickly. Conclusion: Thu Duc District Hospital should prioritize investment in facilities, develop incentive mechanisms to pay appropriate wages according to job positions to stabilize human resources to meet the increasing medical needs of patients. Key words: Medical service provision, financial autonomy implementation

scholarly journals FINANCIAL-ACCOUNTING RISK MANAGEMENT REGARDING THE EMERGENCY PUBLIC HOSPITALS IN ROMANIA

2021 ◽  
Vol 2 (2) ◽  
Author(s):  
Luminița-Maria Stafi ◽  
Ivona Stoica
Keyword(s):  
Human Resources ◽  
Medical Devices ◽  
Institutional Development ◽  
Public Hospitals ◽  
Medical Services ◽  
The Public ◽  
Emergency Hospital ◽  
Public Emergency ◽  
High Degree ◽  
Very High

We have considered regarding this paper[1] the identification and evaluation of the financial and accounting risks within the public emergency hospital located in Bucharest, the capital of Romania, which has a great impact on its objectives. The main objectives of the public emergency hospital in Romania are: guaranteeing the quality and safety of the medical act, endowment with medical devices and medical devices necessary for a quality medical act, institutional development by improving infrastructure, diversifying and increasing the quality of medical services offered to patients, tracking population accessibility and patient satisfaction, respecting the dignity and rights of patients, ensuring optimal conditions for medical investigations, treatment, accommodation, hygiene, nutrition and prevention of nosocomial infections, ensuring high standards of professional competence and encouraging their continuous development, increasing the satisfaction of medical staff, monitoring the achievement of the indicators contracted with the Health Insurance House, the management indicators, the realization of the revenues and expenditures, the analysis of the costs of the specific indicators on each section and the overall regarding the hospital, continuous professional training of employees, maximizing the efficiency of public funds. The sample of the scientific research gathered a number of 7 emergency hospitals, multi-specialties, which according to the degree of competence belong to Ist category (very high degree, respectively, having the highest level of equipment and equipment medical and human resources and ensures the provision of medical services of very high complexity) and IInd (high degree, respectively, with a high level of medical equipment, as well as with human resources and ensures the provision of services medical complexity). The period for the analysis is 2012-2017, the data being taken from the website of the Ministry of Health of Romania and of the National School of Public Health, Sanitary Management and Sanitation – Research and Evaluation Center for Health Services. Starting from the quantitative indicators of each analyzed hospital (number of beds, degree of bed use, number of hospitalization days, average of length hospitalization, number of hospitalization days, number of discharged cases), and taking into account the level of receipts and payments, we have concluded that the main financial and accounting risk factors that may influence the objectives of the public emergency hospital in Romania. [1]This article is an extended paper that was presented within the SGEM Vienna Art, International Multidisciplinary Scientific Conferences on Social Sciences and Arts, in April 2019, DOI: 10.5593/SGEM_GeoConference.

scholarly journals Remuneração estratégica e pacote de benefícios: um estudo de caso aplicado ao nível operacional de uma multinacional

2011 ◽  
Vol 4 (2) ◽  
pp. 268-287
Author(s):  
Renata Gheno ◽  
Jaqueline Berlitz
Keyword(s):  
Human Resources ◽  
Quantitative Research ◽  
Structured Interview ◽  
Multinational Company ◽  
Satisfaction Level ◽  
Porto Alegre ◽  
Descriptive Research ◽  
Qualitative Nature ◽  
Study Development

Keeping good professionals has been one of the main objectives of companies, especially those who add value and dedicate their time and efforts to achieve the company goals. In order to retain these professionals, companies have looked for new remunerations, besides the traditional one, known as strategic remuneration, along with a wide fringe of other benefits. In this way, the present study aims to identify the satisfaction level of its operational employees concerning the types of strategic remuneration and the package of benefits adopt by a multinational company in the metropolitan area of  Porto Alegre. The methodology presented in this monograph was based on a case study in the company mentioned before, which prefers not be identified. Theinformation was raised through some descriptive research of qualitative nature, through a semi-structured interview with an employee from the human resources area who clarified the key point for the study development and for the quantitative research. This research was applied through a questionnaire with operational employees and aims to identify if they know the strategic remuneration programs and the package of benefits offered by the company and also identify if they are used to participating in some of them.

Kualitas Pelayanan Surat Izin Mengemudi (SIM) Pada Kantor Satuan Lalu Lintas Polres Karimun

2019 ◽  
Vol 2 (2) ◽  
pp. 246
Author(s):  
Ade Sarmini
Keyword(s):  
Service Quality ◽  
Human Resources ◽  
Public Service ◽  
Research Method ◽  
Consumer Trust ◽  
Population Mobility ◽  
Descriptive Research ◽  
Road Users ◽  
Inhibiting Factor

<em><span lang="EN-SG">Along with increasing population mobility and increasing road users the need to have a SIM is increasing every day. Where the administration of traffic and services, such as SIM, STNKB and BPKB are oriented to the principle of quick and easy without ignoring the identification and extension of the letter. This research uses descriptive research method. Descriptive research is intended to explore and clarify phenomena or social realities. From the results of the study showed that the implementation of public service quality in making SIMs at the Karimun Regional Police Traffic Unit Office was seen from the aspect of physical facilities (tangible), reliability (responsiveness), responsiveness, assurance and empathy were running pretty good. Especially relating to the ability and reliability to provide trusted services, the ability to help and provide services quickly and appropriately, as well as being responsive to consumer desires, abilities and friendliness and employee courtesy in assuring consumer trust and firm but attentive attitudes of employees towards consumers . Although it is indeed an inhibiting factor for SIM services such as human resources, the level of awareness and facilities and infrastructure are still found in the service of making SIMs at the Karimun Regional Traffic Unit Office</span></em>

A situation analysis of clinical psychology services in South Africa’s public rural primary care settings

2016 ◽  
Vol 47 (2) ◽  
pp. 260-270 ◽  
Author(s):  
Johannes H De Kock ◽  
Basil J Pillay
Keyword(s):  
Mental Health ◽  
Human Resources ◽  
Primary Healthcare ◽  
Clinical Psychology ◽  
Secondary Data ◽  
Clinical Psychologists ◽  
Public Hospitals ◽  
Healthcare Sector ◽  
Primary Data ◽  
Situation Analysis

The goal of our study was to provide a situation analysis of clinical psychology services in South Africa’s public rural primary healthcare sector. In this setting, the treatment gap between human resources for and the burden of disease for mental illness is as high as 85%. The majority of South Africa’s mental health specialists – clinical psychologists and psychiatrists – practice in the country’s urban and peri-urban private sector. At the advent of South Africa’s democracy, public clinical psychological services were negligible, and the country is still facing challenges in providing human resources. The study was based on the analysis of both primary and secondary data. Primary data were collected by interviewing the heads of 160 public hospitals classified as rural by the Department of Health, while secondary data comprised a literature review. The number of clinical psychologists working in the public sector indicated a substantial growth over the last 20 years, while the number employed and/or doing out-reach to public rural primary healthcare areas shows a shortfall. Clinical psychology’s numbers, however, compare favourably to that of other mental health specialists in public rural primary healthcare settings. Since the National Mental Health Summit of 2012, strategies have been implemented to improve access to mental health care. In clinical psychology’s case relating to human resources, these strategies have showed encouraging results with a substantial amount of participating institutions reporting that clinical psychologists form a part of their proposed future staff establishment.

scholarly journals A Study of Emotional Intelligence Based Instructional Leadership Styles and related Indicators at University Level in Pakistan

2016 ◽  
pp. 36-45
Author(s):  
Irfan Bashir Et al.,
Keyword(s):  
Emotional Intelligence ◽  
Leadership Styles ◽  
Sampling Technique ◽  
Faculty Members ◽  
Self Report ◽  
Free Communication ◽  
Descriptive Research ◽  
University Level ◽  
The Difference ◽  
And Training

The paper aimed to explore the use of different indicators of Emotional Intelligence based six leadership styles by the Heads of the Departments (HoDs) of Higher Education Institutes of Pakistan. Furthermore, the purpose was to compare self-report of HoDs regarding leadership styles and opinion of the faculty about leadership styles used by HoDs. This descriptive research used a random sampling technique to select 120 HoDs and 240 faculty members from various faculties and departments of 5 public and 5 private Sector universities of Punjab. The study used 5 point Likert Scale questionnaires based on Goleman’s leadership styles both for faculty and Heads of the Departments. Results of the study showed the difference between self-reported leadership styles of HoDs and opinion of the faculty. The study mainly suggested leadership courses and training for Heads of the Departments; strong and free communication between HoDs and the faculty; and reflective practices by Heads of the Departments.

scholarly journals STRATEGI PENGEMBANGAN AKTIVITAS WISATA DI OBJEK WISATA IKAN SAKTI SUNGAI JANIAH KABUPATEN AGAM

2018 ◽  
Vol 9 (2) ◽  
pp. 103
Author(s):  
Randi Hidayat ◽  
Yuliana Yuliana ◽  
Hijriyantomi Suyuthie
Keyword(s):  
Human Resources ◽  
Development Strategy ◽  
Qualitative Data ◽  
Sampling Technique ◽  
Employment Opportunities ◽  
Tourist Attractions ◽  
Strategy Of Development ◽  
Descriptive Research ◽  
Community Skills ◽  
Tourism Activity

This research aims to formulate a development strategy that consists of strengths, weaknesses, opportunities and threats of tourism activities in the tourism object Ikan Sakti Sungai Janiah. This research is a descriptive research with qualitative data. Data collection techniques in this research were conducted by using the method of interviewing, observation and documentation involving several informants by using purposive sampling technique. The results of this study indicate that: 1) The strength of the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the existence of a supportive land, there has been a conscious group of tourism, beautiful atmosphere and uniqueness of tourist attractions and traditions that are not owned by other regions. 2) The weakness of the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the land that still belongs to the community, not regular art and cultural events, the security of tourists wich are not guaranteed and the lack of capital and community skills. 3) Opportunities from the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the availability of new employment opportunities for the community, adding tourist attractions supporting facilities, the cooperation between various agencies, and the emergence of groups that support tourism activities. 4) The threat of tourism activity in the tourism object Ikan Sakti Sungai Janiah is the increasing of waste, the destruction of the environment, the emergence of groups that disturb the security of tourists, and illegal traders. Strategy of development of tourism activity in the tourism object Ikan Sakti Sungai Janiah is a) to maximize the surrounding potential of land and human resources, b) cooperate with various institutions and community, c) optimize the participation of various circles related to tourism activities, d) adding supporting facilities for the smoothness of tourism activities.

scholarly journals Social, Personal, Cultural and Psychological Influence Analysis of Samsung Smartphone Purchase Decision at Samsung Experience Store WTC Surabaya

2018 ◽  
Vol 1 (2) ◽  
pp. 99-112
Author(s):  
Arbi Illyasa ◽  
Arasy Alimudin
Keyword(s):  
Human Resources ◽  
Quantitative Research ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Purchase Decision ◽  
Purchasing Decisions ◽  
Analysis Technique ◽  
The Social ◽  
Psychological Influences ◽  
Psychological Influence

Quality human resources are needed in obtaining the success of the company. This study aims to determine the analysis of social, personal, cultural and psychological influences on purchasing decisions of Samsung smartphones in Surabaya. The type of research used is quantitative research with a sample of 50 people who bought at Samsung Experience Store in Surabaya who filled out questionnaires which were already recorded customers. The data analysis technique used is multiple linear regression analysis. The results of the study show that social, personal, cultural and psychological influences simultaneously on purchasing decisions in Surabaya. As well as social, personal, cultural and psychological influences partially on the purchasing decisions of Samsung experiene store smartphones in Surabaya. The higher the social, personal, cultural and psychological well the higher the level of purchasing decisions.

scholarly journals KEPEMIMPINAN TRANSFORMASIONAL, KEPUASAN KERJA, DAN KOMITMEN AFEKTIF PADA KARYAWAN PERUSAHAAN BIDANG KONSTRUKSI MILIK PEMERINTAH DI MEDAN

2019 ◽  
Vol 18 (3) ◽  
pp. 209
Author(s):  
Bachruddin Saleh Luturlean ◽  
Arif Partono Prasetio ◽  
Anisa Firli ◽  
Gilang Ananda Mikola ◽  
Muhammad Adnan Darmawan
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Human Resources ◽  
Leadership Styles ◽  
Leadership Style ◽  
Affective Commitment ◽  
Positive Experience ◽  
Business Organizations ◽  
Transformational Leadership Style

Affective commitment is a commitment that comes from within and it needs quite some time to develop. Organizations need to ensure that their employees have strong affective commitment. Transformational leadership style can help employees to feel valued and develop strong commitment. On the other hand the positive atmosphere inside the organization will also enrich the positive experience of employees which in the end will increase the affective commitment. This study analyses the effect of transformational leadership and job satisfaction on employee’s affective commitment. We study one of the state companies in Medan using 72 participants. The explanatory method and path analysis are used to explain relationships and influences between variables. The results of the study prove that transformational leadership style and job satisfaction simultaneous and partial have effects in improving the quality of employee affective commitment. Business organizations need to apply transformational leadership styles and develop human resources program that can enhance job satisfaction. By carefully focus on these two elements, the organization is expected to be able to increase employee affective commitment. Keywords—Transformational Leadership, Job satisfaction, Affective Commitment Abstrak Komitmen afektif adalah komitmen yang muncul dari dalam diri sendiri dan dibangun seiring berjalannya waktu. Organisasi perlu memastikan bahwa karyawan mereka memiliki komitmen afektif yang kuat. Unsur kepemimpinan khususnya yang bersifat transformasional diyakini dapat membuat karyawan merasa dihargai dan pada akhirnya memiliki komitmen yang kuat. Di samping itu, suasana dalam organisasi yang menyenangkan akan memperkaya pengalaman positif karyawan yang juga berdampak pada peningkatan komitmen afektif. Penelitian ini menganalisis pengaruh kepemimpinan transformasional dan kepuasan kerja terhadap terbentuknya komitmen afektif karyawan di salah satu perusahaan negara di Medan. 72 Responden yang berpartisipasi dalam penelitian ini. Metode eksplanatori dan analisis jalur digunakan untuk menjelaskan hubungan dan pengaruh antar variabel. Hasil penelitian membuktikan bahwa gaya kepemimpinan transformasional dan kepuasan kerja memiliki pengaruh simultan dan parsial terhadap peningkatan kualitas komitmen afektif karyawan. Organisasi bisnis perlu mengaplikasikan gaya kepemimpinan transformasional serta mengembangkan program sumberdaya manusia yang bisa meningkatkan kepuasan kerja karyawan. Dengan mengoptimalkan kedua unsur ini, organisasi diharapkan mampu meningkatkan komitmen afektif karyawan. Kata kunci—Kepemimpinan Transformasional, Kepuasan Kerja, Komitmen Afektif

scholarly journals Indefinite vs. fixed-term work contracts: the impact over the teachers’ work-engagement

2020 ◽  
Vol 14 (1) ◽  
pp. 893-905
Author(s):  
Sorina Ioana Mişu
Keyword(s):  
Human Resources ◽  
Work Engagement ◽  
Quantitative Research ◽  
Human Resources Management ◽  
Present Moment ◽  
Resources Management ◽  
Strategic Human Resources ◽  
School Year ◽  
State Of Mind ◽  
The Impact

AbstractA teacher’s work during the school year should be seen as a marathon or as a sprint? This paper intends to contribute to the expanding body of literature on the work-engagement issues of education employees from a perspective of strategic human resources management. It investigates how the length of their working contracts influences the level of engagement shown for their work. It was assumed that the existence of an indefinite or a fixed-term work contract brings up aspects such as stability, predictability and coherence for a teacher’s work, all thought to be parts of a positive engagement state of mind. Nevertheless, the acknowledgement and the acceptance of a short time collaboration could bring just as good results if the focus remains on the present moment. In order to gain a better understanding it was performed a quantitative research materialized in a questionnaire, answered by school teachers employed under both forms of contracts. The findings of this study are of value for any of the educational field stakeholders as the system’s human resources are the most valuable asset for a qualitative result. In the end, implications of a predominant engaged or disengaged stuff will be discussed and human resources management suggestions will be made.

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