scholarly journals Manajemen Mutu dan Kesiapan UMKM Alas Kaki/Kulit dan Konveksi Bogor Menghadapi Masyarakat Ekonomi ASEAN 2015

2017 ◽  
Vol 7 (2) ◽  
pp. 111
Author(s):  
Siti Nazlifah ◽  
Eko Ruddy Cahyadi ◽  
M Syaefudin Andrianto
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Production Operation ◽  
Snowball Sampling ◽  
Perception Of Quality ◽  
Asean Economic Community ◽  
Small Medium Enterprises ◽  
Medium Enterprises

The implementation of the ASEAN Economic Community (AEC) requires Bogor footwear/leather and convection Small Medium Enterprises (SMEs) meet the market’s standards and needs. The research aims to identify the characteristics of SMEs and the quality perception of quality management system, analyze the readiness of SMEs to face the AEC and the influence of the quality management system on the readiness of SMEs to face the AEC. The data from Bogor SMEs sevices used, then followed by snowball sampling method. The data analyses used are descriptive analysis, T-test and logistic regression analysis. The result showed that convection SMEs compare to  footwear/leather SMEs is more prepared in general, marketing and production/operation aspects. Educational level of business owner and the legal entity significantly affect the SMEs readiness facing AEC. The business owners have not implemented the quality management well, especially on the principle of system approach to management and the facts-based decision making, although these two principles are significantly affect the readiness of SMEs to face AEC 2015.

scholarly journals ANALISIS IMPLEMENTASI SISTEM MANAJEMEN MUTU ISO 9001:2008 PADA SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA

2018 ◽  
Vol 6 (2) ◽  
pp. 124-138
Author(s):  
Dony Hendartho
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Implementation Strategies ◽  
Secondary Data ◽  
Monitoring And Evaluation ◽  
Essential Elements ◽  
Iso 9001 ◽  
Total Quality

Implementation of Total Quality Management makes organization to maintain quality standards in all aspects of organization's business. Standard quality management system (QMS) that has been developed and suitable for education is ISO 9001, achievement of quality device that is expected to respond to the challenges of globalization by increasing the efficiency and effectiveness to satisfy stakeholders. Higher School of Administration Sciences of Mandala Indonesia (STIAMI) proved itself as a reliable organization that received the ISO 9001:2008 certificate issued by QS Zurich AG no. 7011 on April 19, 2011.This research aims are (1) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of dokumentation, (2) To determine the implementation of Quality Managements System ISO 9001:2008 from the aspect of management responsibility and alternative implementation strategies for corrective action.The data used in the form of primary and secondary data, both from qualitative and quantitative. Processing of qualitative data using descriptive analysis is based on interviews with party organization consists of nine informen who master the Quality Management System and its implementation in STIAMI on the right target and can affect policy. The collected data is processed by the method of analytic hierarchy process AHP with Microsoft Excel 2010 software, version AHPcalc 12:08:13.The results of data processing show that the essential elements of QMS ISO 9001:2008 in STIAMI are Quality Management System (25.8 %), Responsibility Management (25 %), Product Realization (23.8%), Measurement, Analysis & Improvement (17 , 4 %) and Resource Management (8%); the most responsible actor is Top Management (51.4 %); goals to be achieved are the Quality Improvement Services (59.7 %), Improvement of Administration (31.2 %) and Reference (9.1 %); alternative measures such as Education and Training (1st priority), Monitoring and Evaluation (2nd priority) and Teamwork (3rd priority)          Based on this research, it can be concluded that the implementation of QMS ISO 9001:2008 in STIAMI is going well.

scholarly journals PENERAPAN ISO 9001.2008 TERHADAP KINERJA KEUANGAN PADA INDUSTRI KECIL DAN MENENGAH DI JAWA TIMUR

2020 ◽  
Vol 28 (1) ◽  
pp. 1
Author(s):  
Himawan Adi Nugroho
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Small And Medium Enterprises ◽  
The Other ◽  
Debt Ratio ◽  
Inventory Turnover ◽  
Medium Enterprises ◽  
Positive Effect ◽  
Program Version

This research aims to find evidence whether the quality management system ISO 9001.2008 affect on financial performance (which variable were quick ratio, debt ratio, ROA and inventory turnover) a year before and a year after ISO 9001.2008 being applied in small and medium enterprises in East Java Region. The sample of this research were 46 small and medium enterprises in East Java Region that already had been certified The Quality Management System ISO 9001.2008 for the years of 2004 – 2010. This research is based on the quantitative approach by using wilcoxon signed ranks test enter method in SPSS program version 6.0. The result of this research indicates that quality management system ISO 9001.2008 had positive effect on quick ratio, debt ratio and ROA. While the other variable such as inventory turnover, ISO 9001.2008 have no positive effect on that variable.

scholarly journals IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN RURAL ACCOMMODATIONS: PERCEIVED BENEFITS

2017 ◽  
Vol 17 (1) ◽  
Author(s):  
José Álvarez García ◽  
María de la Cruz Del Río Rama ◽  
Biagio Simonetti
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Perceived Benefits ◽  
Critical Factors ◽  
Quality Factors ◽  
Implementation Level ◽  
Tourist Accommodation ◽  
The Impact

The aim of the research is to analyze the impact of the perceived benefits of implementation and subsequent certification of a Quality Management System on the implementation level of the critical quality factors and results obtained. The empirical study was conducted in 100 of the 227 rural accommodations certified in Spain. The methodology consists of a descriptive analysis of the benefits perceived by the establishments and conducting a factor analysis, in order to determine the structure of the benefits and lastly, the hypotheses are contrasted and verified using a cluster analysis. The results obtained show that the benefits in this sector are grouped into two clusters; internal and external benefits, and it has been confirmed that the higher the benefit levels arising from the implementation and certification, the higher the implementation levels of the critical factors and results obtained.Keywords: Quality Management; Q for Tourist Quality; Benefits; Critical Factors; Results; Tourist Accommodation.

Model Implementation of Quality Management System ISO 9001: 2008 Study on Motives, Benefits, Obstacles, and Success Factors

2018 ◽  
Vol 7 (3.30) ◽  
pp. 24
Author(s):  
Adman . ◽  
Rasto . ◽  
Alit Sarino ◽  
Durotul Yatimah
Keyword(s):  
Quality Management ◽  
Organizational Performance ◽  
Management System ◽  
Success Factors ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Iso 9001 ◽  
Vocational School ◽  
Survey Method ◽  
High Benefit

The problems are formulated as follows: ISO 9001: 2008 certification focuses more on proving compliance with standards and has not accommodated the needs of the education world to meet the expectations of stakeholders as well as continuous improvement of organizational performance. The need for implementation of Quality Management System in education sector becomes important. The focus of this research is to describe the condition of motives, benefits, obstacles and success factors of ISO 9001: 2008 Quality Management System. The research method used is explanatory survey method with descriptive analysis technique. The population of research states vocational school in Bandung and the sample is the manager of Quality Management System. The results describe the condition of motives, benefits, obstacles and success factors of implementation of ISO 9001: 2008 quality management. The motives categorical are high, high benefit, medium barriers and factors of high category success. This means that the impetus of the school to apply ISO is very good, the benefits of good ISO implementation and success factors in the application of ISO is very good, while in its application there are still barriers in the medium category.    Implementation of ISO 9001: 2008 quality management becomes a very important thing to improve the competitiveness of state vocational school in Bandung. A serious effort is required in implementing the ISO 9001: 2008 Quality Management system..  

A study of performance measures and quality management system in small and medium enterprises in India

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Virupaxi Bagodi ◽  
Sreenath Thimmappa Venkatesh ◽  
Deepankar Sinha
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Management System ◽  
Business Performance ◽  
Quality Management System ◽  
Small And Medium Enterprises ◽  
Content Type ◽  
Quality Practices ◽  
Medium Enterprises

PurposeThe paper aims to identify causality amongst small and medium enterprises' (SMEs') performance indicators, propose an integrated index of business performance and quality practices and investigate the effect of quality management system (QMS) on business performance.Design/methodology/approachThis study proposes a two-stage approach. In the first stage, the authors gathered responses with a questionnaire on variables affecting business performance and identified dimensions using exploratory and confirmatory factor analyses. Path analysis was carried out to identify causality between the dimensions. In the next stage, the validation of stage 1 findings was carried out to substantiate the proposition that QMS affects performance. Questionnaire survey and in-depth interviews were conducted during the second stage. The analysis was done following the case study protocol – within- and cross-case analysis and validated with supportive and conflicting literature.FindingsThe results show that the employee – dimension is crucial to process effectiveness, customer satisfaction and finances. Customer satisfaction results from employee satisfaction and processes. QMS impacts processes and employee performance, thus establishes the causality between business performance factors and QMS. QMS impacts finances in the short run but yields long-term benefits and is dependent on two factors – degree of knowledge of quality practices and its application in business.Originality/valueThis study reveals the performance dimensions of SMEs, their causality and the impact of QMS on performance. It suggests a shift from traditional approaches, correcting defects using statistical quality control approaches, to a sustainable growth path – a long-term approach. This study puts forward two associated indices – the business performance and the knowledge of quality practices and its application index.

Study of the Implementation of Continuous Improvement using Kaizen Philosophy in Indonesian Construction Projects

2021 ◽  
Vol 26 (2) ◽  
pp. 128-139
Author(s):  
Kartika Nur Rahma Putri
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Management System ◽  
Construction Projects ◽  
Quality Management System ◽  
Descriptive Analysis ◽  
Project Planning ◽  
Road Projects ◽  
Questionnaire Method ◽  
Project Data

Kaizen as a quality management system offers a new approach to increase productivity by improving existing production processes without investing in new tools/procedures. This study aimed to determine the application of continuous improvement in construction projects according to kaizen philosophy. The research was conducted using descriptive analysis to describe the process of continuous improvement in a construction project. Data were collected using a questionnaire method on 24 building and road projects and interviews with two contractors. This study's results indicate that the application of the kaizen principle in construction projects is still limited. The research reveals that project planning has been carried out but not entirely following field conditions, standardization of work methods already exists but not detailed, all parties in the project have been involved in the construction process, but initiatives to make improvements have not been seen because it is still focused on corrective evaluation and work completion. The challenges in implementing continuous improvement are the lack of a quality management system, lack of working time, lack of consistency in the implementation of quality, and lack of worker’s skill in carrying out work. Some improvements required to support continuous improvement are to encourage top management's role in the application of quality management systems and internalization of the kaizen principle to all workers. The involvement of all production elements in maintaining product's quality in the internal system also needs to be improved.

scholarly journals Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country

2017 ◽  
Vol 14 (2) ◽  
pp. 145 ◽  
Author(s):  
M.B. Ramzan ◽  
S.M. Qureshi ◽  
M. Ullah ◽  
M.S. Memon ◽  
M.A. Siddiqui
Keyword(s):  
Quality Management ◽  
Textile Industry ◽  
Management System ◽  
Quality Management System ◽  
Value Added ◽  
Developed Countries ◽  
Industrial Processes ◽  
Customer Requirements ◽  
Cost Of Quality ◽  
Perception Of Quality

In developed countries, the application of the quality management system (QMS) is widely proven. However, in developing countries, like Pakistan, industries are not mature enough to understand and implement the system. The aim of this study is to examine the perception of quality, implementation of QMS and cost of quality (COQ) program in value-added garment sector, which is one of the major subsectors of textile industry in Pakistan. The methodology of the study is a questionnaire survey. The findings suggest that the majority of the respondent firms have well implemented quality management (QM) practices. Trend of results also depicts that most of the organizations wish to acquire ISO certification, which shows that the industrial processes are customer-centered thus striving to fulfil customer requirements. It can also be concluded that most of the organizations lack the COQ concept, its understanding and appropriate implementation.

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