INTER LINKAGES BETWEEN ORGANIZATIONAL CULTURE AND QUALITY MANAGEMENT SYSTEM: A STUDY OF SMALL AND MEDIUM ENTERPRISES IN INDIAN AUTO COMPONENT SECTOR

2021 ◽  
Author(s):  
DIAS Technology Review
Keyword(s):  
Organizational Culture ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Small And Medium Enterprises ◽  
System A ◽  
Medium Enterprises ◽  
Auto Component

scholarly journals PENERAPAN ISO 9001.2008 TERHADAP KINERJA KEUANGAN PADA INDUSTRI KECIL DAN MENENGAH DI JAWA TIMUR

2020 ◽  
Vol 28 (1) ◽  
pp. 1
Author(s):  
Himawan Adi Nugroho
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Small And Medium Enterprises ◽  
The Other ◽  
Debt Ratio ◽  
Inventory Turnover ◽  
Medium Enterprises ◽  
Positive Effect ◽  
Program Version

This research aims to find evidence whether the quality management system ISO 9001.2008 affect on financial performance (which variable were quick ratio, debt ratio, ROA and inventory turnover) a year before and a year after ISO 9001.2008 being applied in small and medium enterprises in East Java Region. The sample of this research were 46 small and medium enterprises in East Java Region that already had been certified The Quality Management System ISO 9001.2008 for the years of 2004 – 2010. This research is based on the quantitative approach by using wilcoxon signed ranks test enter method in SPSS program version 6.0. The result of this research indicates that quality management system ISO 9001.2008 had positive effect on quick ratio, debt ratio and ROA. While the other variable such as inventory turnover, ISO 9001.2008 have no positive effect on that variable.

A study of performance measures and quality management system in small and medium enterprises in India

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Virupaxi Bagodi ◽  
Sreenath Thimmappa Venkatesh ◽  
Deepankar Sinha
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Management System ◽  
Business Performance ◽  
Quality Management System ◽  
Small And Medium Enterprises ◽  
Content Type ◽  
Quality Practices ◽  
Medium Enterprises

PurposeThe paper aims to identify causality amongst small and medium enterprises' (SMEs') performance indicators, propose an integrated index of business performance and quality practices and investigate the effect of quality management system (QMS) on business performance.Design/methodology/approachThis study proposes a two-stage approach. In the first stage, the authors gathered responses with a questionnaire on variables affecting business performance and identified dimensions using exploratory and confirmatory factor analyses. Path analysis was carried out to identify causality between the dimensions. In the next stage, the validation of stage 1 findings was carried out to substantiate the proposition that QMS affects performance. Questionnaire survey and in-depth interviews were conducted during the second stage. The analysis was done following the case study protocol – within- and cross-case analysis and validated with supportive and conflicting literature.FindingsThe results show that the employee – dimension is crucial to process effectiveness, customer satisfaction and finances. Customer satisfaction results from employee satisfaction and processes. QMS impacts processes and employee performance, thus establishes the causality between business performance factors and QMS. QMS impacts finances in the short run but yields long-term benefits and is dependent on two factors – degree of knowledge of quality practices and its application in business.Originality/valueThis study reveals the performance dimensions of SMEs, their causality and the impact of QMS on performance. It suggests a shift from traditional approaches, correcting defects using statistical quality control approaches, to a sustainable growth path – a long-term approach. This study puts forward two associated indices – the business performance and the knowledge of quality practices and its application index.

Process Approach in Medical Organizations (on the Example of the City Hospital of Tomsk)

2019 ◽  
Vol 7 (5) ◽  
pp. 42-47
Author(s):  
Евгения Титенко ◽  
Evgeniya Titenko
Keyword(s):  
Quality Management ◽  
Management System ◽  
Process Management ◽  
Quality Management System ◽  
Process Approach ◽  
City Hospital ◽  
Healthcare Organizations ◽  
Medical Organization ◽  
System A ◽  
Global Trend

The current global trend in healthcare is standardization and quality management issues. Tomsk region is one of the pilot regions in this matter. The article reflects the aspects of implementing a quality management system in healthcare. The issue of the implementation of the “Lean Polyclinic” project, as a QMS tool, is revealed. It was noted that in most organizations this project is far from being completed. The author identifies the main errors during the implementation of the project, and focuses on the process approach as the foundation of a quality management system. A properly built model of process interaction allows you to quickly and efficiently implement QMS in healthcare organizations. The author spelled out the steps for implementing the process approach, and also proposed a model of process management using the example of a medical organization.

Sign in / Sign up

Export Citation Format

Share Document