A Pilot Study of Blog Use for Internal Knowledge Sharing in Academic Libraries

2013 ◽  
Author(s):  
Eric Forcier
Keyword(s):  
Social Media ◽  
Pilot Study ◽  
Service Delivery ◽  
Knowledge Sharing ◽  
Academic Libraries ◽  
Academic Librarians ◽  
Structured Interviews ◽  
Médias Sociaux ◽  
Medias Sociaux ◽  
Internal Knowledge

While Library 2.0 has brought attention to the value of social media for service delivery, the use of such tools for internal knowledge sharing remains largely unexplored. Through semi-structured interviews with five librarians, this pilot study examines the current use of blogs by academic librarians for internal communication.Alors que la bibliothèque 2.0 a attiré l’attention sur la valeur des médias sociaux pour la prestation de service, l’utilisation de ces outils aux fins de partage des connaissances à l’interne demeure largement inexplorée. Au moyen d’entrevues semi structurées avec cinq bibliothécaires, cette étude pilote porte sur l’utilisation actuelle des blogues par les bibliothécaires universitaires aux fins de communication interne.

scholarly journals Social Media Use By Ontario University Libraries: Challenges and Ethical Considerations

2013 ◽  
Author(s):  
Gary Collins ◽  
Anabel Quan-Haase
Keyword(s):  
Social Media ◽  
Academic Libraries ◽  
Information Technologies ◽  
Media Use ◽  
Library Services ◽  
University Libraries ◽  
Ethical Considerations ◽  
Médias Sociaux ◽  
Use Of Social Media ◽  
Medias Sociaux

The application of social media by academic libraries is re-shaping traditional ideas of library services. The use of social media in Ontario’s university libraries demonstrates the divergent modes by which information technologies are utilized, as well as the challenges facing libraries in both adopting and using these tools.L’application des médias sociaux par les bibliothèques universitaires transforme les idées traditionnelles des services en bibliothèque. L’utilisation des médias sociaux dans les bibliothèques universitaires de l’Ontario démontre des modes divergents d’utilisation des technologies de l’information, ainsi que les défis auxquels font faces les bibliothécaires en termes d’adoption et d’utilisation de ces outils.

The Social Media Presence of Non-profit Organizations

2013 ◽  
Author(s):  
Shannon Lucky ◽  
Dinesh Rathi
Keyword(s):  
Social Media ◽  
Community Building ◽  
Non Profit ◽  
Media Technologies ◽  
Médias Sociaux ◽  
The Social ◽  
Powerful Knowledge ◽  
Social Media Presence ◽  
Non Profit Organizations ◽  
Medias Sociaux

Social media technologies have the potential to be powerful knowledge sharing and community building tools for both corporate and non-profit interests. This pilot study explores the social media presence of a group of forty-six Alberta-based non-profit organizations (NPOs) in this information rich space. In this paper we look at the pattern of presence of NPOs using social media and relationships with staffing structures.Les médias sociaux ont la capacité d’être de puissants outils de partage de la connaissance et de rassemblement communautaire pour les organisations à but lucratif et sans but lucratif. Cette étude pilote explore la présence dans les médias sociaux d’un groupe de quarante-six organisations sans but lucratif (OSBL) albertaines dans cet environnement riche en information. La communication portera sur les modèles de présence des OSBL dans les médias sociaux et les liens avec les structures organisationnelles.

scholarly journals “Why not use it more?” Sources of self-efficacy in researchers’ use of social media for knowledge sharing

2018 ◽  
Vol 74 (6) ◽  
pp. 1274-1292 ◽  
Author(s):  
Hussain Alshahrani ◽  
Diane Rasmussen Pennington
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Self Efficacy ◽  
Academic Staff ◽  
Structured Interviews ◽  
Content Type ◽  
Personal Mastery ◽  
Mastery Experience ◽  
Use Of Social Media ◽  
Postdoctoral Researchers

Purpose The purpose of this paper is to investigate the sources of self-efficacy that researchers rely on when using social media for knowledge sharing and to explore how these sources impact their use. Design/methodology/approach The study employed 30 semi-structured interviews with researchers at a major Scottish university. The authors analysed the interview transcriptions using directed content analysis. Findings The researchers relied on the four sources of self-efficacy proposed by Bandura (1977) when using social media for knowledge sharing. These sources lead researchers to use social media effectively and frequently for sharing knowledge, although some may discourage its use. Research limitations/implications It extends the self-efficacy integrative theoretical framework of Bandura (1977) by presenting the relative amount of the influence of these sources for researchers to share their ideas, experiences, questions and research outputs on social media. While the participants included academic staff, postdoctoral researchers, and PhD students, the majority were PhD students. Practical implications The findings can help universities understand how to promote productive use of social media. For example, academic staff who have high personal mastery experience could mentor those who do not. Originality/value This is the first known study to investigate the sources of self-efficacy that impact researchers’ use of social media for knowledge sharing.

scholarly journals Public’s Perception of Political Parties during the 2014 Quebec Election on Twitter

2018 ◽  
Vol 43 (2) ◽  
Author(s):  
William Sanger ◽  
Thierry Warin
Keyword(s):  
Social Media ◽  
Political Parties ◽  
Nous Avons ◽  
Political Party ◽  
Logistic Models ◽  
Political Campaigns ◽  
Médias Sociaux ◽  
Practical Standpoint ◽  
Incumbent Party ◽  
Medias Sociaux

Background This article investigates how to extract signals from social media (Twitter) concerning political parties during an election.Analysis  670,000 messages were collected during the 2014 Québec election regarding each political party using a framing strategy. After associating each message to one of the four main topics of the campaign, two logistic models were developed to describe the election. While having been set by the incumbent party, the topic of “Independence” was not the most important topic of the campaign (“Economy” and “Society” were). When dominating in terms of mentions, each party was associated to a topic, and such association changed during the campaign.Conclusion and implications  From a practical standpoint, the findings of this article could be used to implement a framework to understand political campaigns dynamics through social media.RÉSUMÉContexte  Cette recherche est axée sur la manière de structurer les signaux issus des médias sociaux (Twitter) en contexte politique. Analyse  Nous avons collecté 670 000 messages concernant l’élection québécoise de 2014 en utilisant une stratégie de cadrage. Chaque message fut associé à une thématique de campagne, puis deux modèles logistiques furent utilisés pour décrire les élections. Ainsi, alors que le thème de l’indépendance fut mis à l’avant par le parti sortant, ce sont les messages reliés à l’économie et à la société qui furent les plus importants. Chaque parti fut associé préférentiellement à une thématique lorsqu’il domina en termes de mentions, et nous observons une évolution de cette association au cours de la campagne électorale. Conclusions et implications  Les résultats de cette recherche peuvent servir de cadre analytique pour structurer l’utilisation de données massives en contexte électoral.

scholarly journals Quasi-Gatekeeping and Quasi-Gatewatching: The Dual Role of Public Relations Practitioners in the Social Media Domain

2019 ◽  
Vol 44 (1) ◽  
Author(s):  
Princewell Nwanganga Achor ◽  
Justie O. Nnabuko
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Digital Media ◽  
Dual Role ◽  
Public Relations Practitioners ◽  
Médias Sociaux ◽  
The Social ◽  
Il Y A ◽  
Medias Sociaux

Background  Existing literature depicts public relations practitioners as gatekeepers. Despite this, limited research exists on how much of a gatekeeping role public relations practitioners play in their organizations’ communication with the publics in the social media domain. Analysis  This article bridges the research gap by examining the dual role of quasi-gatekeeping and quasi-gatewatching performed by public relations practitioners in their attempt to communicate, regulate, and manage information in the social media domain and market-space media environment. Conclusion and implications  Discussion of these two distinct roles expands the frontiers of gatekeeping studies in public relations practice and communication studies, through the introduction of a new mixed-flow model of the gatekeeping function of public relations practitioners in the digital media landscape.RÉSUMÉContexte  En dépit de la littérature existante montre que les spécialistes des relations publiques en tant que gardiens, cependant, il y a peu de recherches sur la quantité de rôle de surveillance les spécialistes en relations publiques jouent dans leurs organisations la communication avec le public dans le domaine des médias sociaux. Analyse  Par conséquent, cet article se ferme cette lacune en examinant le rôle de la dualité de pouvoirs quasi-control et quasi-gatewatching effectuée par le spécialistes des relations publiques dans leur tentative de communiquer, réglementer et gérer l’information dans le domaine des médias sociaux. Conclusion et implications  La discussion sur ces deux rôles distincts a enrichi la compréhension et les frontières d’un contrôle dans la pratique des relations publiques par l’introduction d’un nouveau modèle de flux mixtes de contrôle dans le paysage médiatique numérique.

Scholarly Practices in the Age of Online Social Media

2013 ◽  
Author(s):  
Anatoliy Gruzd ◽  
Amanda Wilk ◽  
Kathleen Staves ◽  
Philip Mai
Keyword(s):  
Social Media ◽  
Ongoing Study ◽  
Hard Data ◽  
Online Social Media ◽  
Médias Sociaux ◽  
Social Media Tools ◽  
Medias Sociaux

Online social media tools are becoming further integrated into the lives of academics. However, there is very little hard data on why and how scholars are using them. The paper presents the results of our ongoing study on how academics are adopting these new tools for communication and information dissemination.Les outils de médias sociaux en ligne s’intègrent de plus en plus dans la vie des professeurs-chercheurs. Cependant, il existe peu de données sur les raisons et les façons pour lesquelles on les utilise. Cette communication présente les résultats d’une analyse en cours sur les modes d’adoption, par les professeurs-chercheurs, de ces nouveaux outils de communication et de diffusion de l’information. 

scholarly journals Towards a Cybervictimology: Cyberbullying, Routine Activities Theory, and the Anti-Sociality of Social Media

2015 ◽  
Vol 40 (3) ◽  
Author(s):  
Michael Arntfield
Keyword(s):  
Social Media ◽  
Social Behaviour ◽  
Routine Activities ◽  
Routine Activities Theory ◽  
Médias Sociaux ◽  
Theory Of Crime ◽  
Media Environments ◽  
Medias Sociaux ◽  
New Framework

Existing research on cyberbullying has consistently overlooked the role of victims in online offending, as well as victim behaviour as both a facilitator and predictor of digital predation. This article offers an interdisciplinary critique of existing research and proposes a new framework of cybervictimology—traditional victimology in the context of cyberactivities. The framework points to cyberbullying as being best explained by Cohen and Felson’s (1979) routine activities theory of crime. Because one of the main criteria of “traditional” corporeal bullying is repetition, the routine activities of victims in social media environments are key facilitators in the bullying process; they serve as advanced indicators of victimization in a space where anti-social behaviour is comparatively tolerated—and even celebrated—in the absence of suitable guardianship. La récherche actuelle sur cyberintimidation a souvent négligé le role des victimes en cas de les crimes engagé en linge, et aussi les compartements de victimes comme faciliateurs et prédicteurs de predation numérique. Cet essai offre une critique interdisciplinaires de la récherche et propose un noveau cadre de cybervictimologie—le victimologie tradionnel en cas de les activités en ligne. Le cadre proposé indique que cyberintimidation est mieux expliqué par le ‘routine activities theory’ proposé par Cohen et Felson (1979). Parce que l’un des principaux critères de cyberintimidation traditionnel est repetition, les activities discret des victimes dans les environments des médias sociaux sont les principaux facilitateurs de cyberintimidation dans les environments en ligne où le compartement déviant est souvent toléré et encore célèbre en l’absence de la tutelle apprpriée.

scholarly journals La veille stratégique entre l'efficacité décisionnelle et l’optimisation de la gouvernance : Etude restreinte dans les organismes publics tunisiens

2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Mostapha Tayeb Ben Amor ◽  
Fatma Chichti
Keyword(s):  
Decision Making ◽  
Knowledge Sharing ◽  
Decision Maker ◽  
Structured Interviews ◽  
Frame Work ◽  
Internal Knowledge

In this article, we highlight the role of strategic watch in aperspective of decision-making efficiency for a better optimization of governance, and thiswithin the framework of a limited study on five (5) Tunisian public organisms. An exploratorystudy was carried out through five semi-structured interviews. The results revealed that theuse of watch practices is essential for internal knowledge sharing, transparency andadministrative openness. A new frame work that tends to improve the decision-making system.It also allows the decision-maker to move from a state of self-satisfaction to a situation ofacceptance of his decision by his environment in a climate of optimal governance.

scholarly journals To what extend do governments effectively use social media? Understanding government and user interactions on immigration agencies' social media

2021 ◽  
Author(s):  
Maria Gintova
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Service Delivery ◽  
Public Service ◽  
Structured Interviews ◽  
Public Servants ◽  
Public Service Delivery ◽  
Secondary Sources ◽  
Use Of Social Media ◽  
Effective Use

Since 2011, Canada like many other countries, has been formally using social media as part of its open government policy. In the past few years, many federal and provincial departments and agencies in Canada have invested significant resources in social media initiatives and begun to build up their presence on social media platforms. This research examines if the use of social media makes a difference and adds value in public service delivery. The study focuses on immigration agencies in Canada – the federal government’s Immigration, Refugees and Citizenship Canada (IRCC) and the Province of Ontario’s Ministry of Citizenship and Immigration (MCI) – and comparison with Australia and New Zealand as two other jurisdictions using social media in immigration related matters. It is aimed at capturing and analysing the perspectives of both public servants and users of government social media, therefore, filling existing gaps in the literature related to how government immigration agencies are using social media and how that use relates to social media users’ expectations and needs. The methodology used in this study includes qualitative methods: document analysis, content analysis and semi-structured interviews. Content analysis of social media data is supplemented by analysis of government documents and interview data offering insights into the meaning of effective use of social media for government and social media users. Using existing secondary sources from the scholarly and practitioner literature, the study also defines and examines effective use of social media by government and includes recommendations for practitioners. Findings of this study add value to existing scholarship on public policy and administration and for policy makers and public servants responsible for the use of social media in government to improve existing policy and public service delivery.

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