Subject Guides in Academic Libraries: A User-centered Study of Uses and Perceptions

Author(s):  
Dana Ouellette

This paper reports on the results of an ongoing user-centered research project investigating student use and perception of subject guides in academic libraries. Preliminary results suggest that although students rarely use subject guides, they might if subject guides were specifically optimized for the way students actually use them.Cet article présente les résultats d’une étude en cours sur l’utilisation des guides thématiques par les étudiants et les perceptions qu’ils en ont, dans les bibliothèques universitaires. Les résultats préliminaires suggèrent que malgré une utilisation plutôt rare, les étudiants les utiliseraient davantage si les guides thématiques étaient adaptés à l’utilisation réelle qu’ils en font. ***Full paper in the Canadian Journal of Information and Library Science***

Author(s):  
Francine May

Methods for studying the public places of libraries, including mental mapping, observation and patron mapping are reviewed. Reflections on the experience of adapting an observational technique for use in multiple different library spaces are shared. Sont passées en revue les méthodes pour étudier la place publique des bibliothèques, y compris les représentations mentales, l’observation et la catégorisation des usagers. L’auteure partage ses réflexions sur l’expérience d’adapter une technique d’observation à différents espaces de bibliothèque. ***Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
Etiene G. Lins ◽  
Maria Cristina S. Guimarães ◽  
Jeorgina Gentil Rodrigues ◽  
Camila Clementino Lamarão ◽  
Vânia Guerra Silva ◽  
...  

O Cict - Centro de Informação Científica e Tecnológica, percebendo a mudança no ambiente das bibliotecas e da clientela crescente, e em busca de melhores resultados institucionais, focado no atendimento aos usuários, estabeleceu um projeto de pesquisa para desenvolver uma metodologia para indicadores do desempenho. Baseado na Norma ISO 11620 uma equipe de pesquisadores e bibliotecários tem trabalhado em uma série de indicadores para a finalidade de avaliação para todas as três bibliotecas do Cict. O artigo descreve o caminho trilhado até então neste projeto e aponta alguns resultados que tem dado forma a todo processo. Abstract As the libraries’ environment changes to increasing accountability, institutional outcomes and user centered, Cict – Center of Scientific and Technical Information has been established a research project to develop a methodology to study performance indicators. Based on ISO 11620 a team of researchers and librarians have been working in a set of indicators for evaluating purpose for its three libraries .This paper describes the way pursued so far and the collaborating process that has been shaping the whole process.


Author(s):  
Ahmad M. Kamal ◽  
Jacquelyn Burkell

Psychological uncertainty is established in LIS models, but epistemic and aleatory uncertainties remain absent. We critically review the concept of uncertainty in LIS and beyond. Presenting a new framework on uncertainty for LIS, we suggest new approaches to more fully address the uncertain world we and our subjects inhabit.L’incertitude psychologique est un modèle établi en science de l’information, mais l’incertitude épistémique et l’incertitude aléatoire demeurent absentes. La communication propose une revue critique du concept d’incertitude en science de l’information et dans d’autres disciplines. En présentant un nouveau cadre conceptuel relatif à l’incertitude en science de l’information, nous suggérons de nouvelles approches pour mieux aborder le monde incertain dans lequel nous et nos sujets habitons. ***Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
David Jank

Research agendas in human-information interaction (HII) are varied and divergent. The interdisciplinary lens of information studies offers a convergent view of HII scholarship. The purpose of this paper is to taxonomically document the divergent scholarship in human-information interaction, and construct a unifying ontology of HII discourse, using bibliometric techniques.Les programmes de recherche en matière d'interaction homme-information sont variés et divergents. L'interdisciplinarité des sciences de l'information offre toutefois un portrait convergent de la mission professorale en matière d'interaction homme-information. L'objectif de la recherche est de documenter du point de vue taxinomique les divergences de la mission d'enseignement de l'interaction homme-information et de construire une ontologie unifiée du discours au moyen de techniques bibliométriques.***Student to CAIS/ACSI Award Winner******Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
Victoria L. Rubin ◽  
Patrick T. Gavin ◽  
Ahmad M. Kamal

Being innovative is a popular but ambiguous maxim in LIS. To elucidate how institutions use, and what they mean by the concept, we examine white literature and survey website features of 160 libraries across US and Canada. We identify patterns in the language and ethos of modern innovative librarianship.Être novateur est une maxime populaire bien qu’ambigüe en science de l’information. Pour mieux comprendre comment les institutions l’utilisent et quelle est la signification du concept, nous avons analysé les documents officiels et le contenu des sites Web de 160 bibliothèques aux États-Unis et au Canada. Sont identifiés des modèles d’utilisation langagière et l’ethos de la bibliothéconomie moderne novatrice. ***Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
Jamshid Beheshti ◽  
Andrew Large ◽  
Marni Tam

More than two years of transaction logs on a children’s portal are analyzed to investigate search patterns, when the users are presented with four search options. The results show that the hierarchical subject directory and alphabetic search options accounted for 83 percent of all the searches, indicating users’ preference for browsing rather than keyword searching.Cette communication porte sur l'analyse de deux ans de journaux de transactions d'un portail pour enfants afin de dégager les méthodes de recherche des utilisateurs lorsqu'ils font face à quatre options de recherche. Les résultats démontrent que le répertoire thématique hiérarchique et les options de recherche alphabétiques représentent 83 pour cent de toutes les recherches, indiquant une préférence pour le furetage plutôt que la recherche par mots clés.***Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
Lisa Quirke

This study examines the settlement experiences and information practices of recently-arrived Afghan immigrant and refugee youth in Toronto. As part of this ethnographic study, semi-structured interviews were conducted with seven Afghan youth between the ages of 18 and 28 who had lived in Canada for less than 10 years.Cette étude examine l’expérience d’emménagement et les pratiques informationnelles de jeunes immigrants et réfugiés afghans nouvellement établis à Toronto. Dans le cadre de cette étude ethnographique, des entrevues semi-structurées ont été effectuées auprès de sept jeunes afghans de 18 à 28 ans, établis au Canada depuis moins de 10 ans. ***Student to CAIS/ACSI Award Winner******Full paper in the Canadian Journal of Information and Library Science***


Author(s):  
Heather Hill

As public libraries are often considered levellers for the community, how are they addressing the needs of persons with disabilities in Ontario? This presentation details research on accessibility to persons with disabilities in Ontario public libraries through a capability perspective in light of the Access for Ontarians with Disabilities Act.Les bibliothèques publiques servent souvent d’indicateur communautaire. Comment répondent-elles donc aux besoins des personnes handicapées en Ontario? Cette communication présente une recherche sur l’accessibilité dans les bibliothèques publiques de la province dans l’optique de la capacité en vertu de la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario. ***Full paper in the Canadian Journal of Information and Library Science***


2021 ◽  
Author(s):  
Fraser D. Menzies ◽  
Carl M. McCormick ◽  
Maria J. H. O'Hagan ◽  
Shane F. Collins ◽  
Jim McEwan ◽  
...  

2018 ◽  
Vol 69 (1) ◽  
pp. 35-55
Author(s):  
Giorgio Antonioli ◽  
Manuela Caterina Moroni

Abstract In this paper we present a selection of preliminary results of our research project “Intonation and Meaning”, in which we compare recurrent intonation contours in German and Italian regional varieties. We apply the method of German Interactional Prosody Research (Interaktionale Prosodieforschung), which in turn is based on Conversation Analysis, to a sample of selfcollected empirical data. Our aim is to show the value of intonation as a resource to contextualize speech activities and to point out form-function relationships between intonation patterns and speech act types. In this respect, we observe the usage of intonation contours with rising accent (L*H) and with falling accent (H*L) in the utterance of question activities, and provide evidence for the fact that the latter represent a distinctive type of questions with epistemic presupposition, whereas L*H correlates rather with default, modally unmarked questions.


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