METODE TRANSFER PENGETAHUAN PADA PERUSAHAAN KELUARGA DI INDONESIA

MODUS ◽  
2016 ◽  
Vol 27 (2) ◽  
pp. 125
Author(s):  
Gabriella Hanny Kusuma

This study aims to explore the intergenerational knowledge transfer mechanism in family frms. Using the case study method, this qualitative research examines 14 family frms. Data were obtained through semi-structured inter views with participants, and then analyzed by using content analysis. Visual mapping and temporal bracketing techniques were also used for data analysis. Data source triangulation and member checking methods were utilized to test the validity and reliability of the data. The fndings show that interpersonal relationship between the predecessor (parents) and the successor (children) is needed in the knowledge transfer process. The physical presence of the predecessor and the direct involvement of the successor in the business are two important elements in the knowledge transfer process, wherein the successor obtains information from inside and outside the frm. The intergenerational knowledge transfer process allows the successor to get real experiences and to run their own experiments. Learning-by-doing is a knowledge transfer method that is commonly used in family firms.Keywords: family business company, predecessor, successor, transfer knowledge.

2018 ◽  
Vol 25 (2) ◽  
pp. 81-91
Author(s):  
Kerstin Kuyken ◽  
Mehran Ebrahimi ◽  
Anne-Laure Saives

Purpose This paper aims to develop a better understanding of intergenerational knowledge transfer (IKT) practices by adopting a context-related and comparative perspective. Design/methodology/approach A qualitative case study design involving 83 interviews and non-participative observation in German and Quebec organizations has been chosen. Findings Two distinctive archetypes of IKT emerge from both national contexts: “we-individualizing” (Germany) and “I-connecting” (Quebec), leading to an eightfold taxonomy of IKT practices. Research limitations/implications This research is limited to young and senior workers and to high-tech sectors. Originality/value Comparative and inductive study of IKT, adaptation of IKT practices to national contexts, retaining younger workers. This inductive and comparative study allows a better adaptation of IKT practices to national contexts and therefore a better retention of younger workers.


2011 ◽  
Vol 19 (2) ◽  
pp. 27-44 ◽  
Author(s):  
Nguyen Thu Huong ◽  
Umemoto Katsuhiro ◽  
Dam Hieu Chi

This paper discusses the knowledge transfer process in offshore outsourcing. The focus is a case study of software offshore outsourcing from Japan to Vietnam. Initial results confirm that willingness to cooperate and good impressions facilitate the knowledge transfer process. In addition, communication barriers, cultural differences, lack of equivalence in individual competence, and lack of common rules slow down the transfer process. The study also identifies the Bridge System Engineer (Bridge SE)-a type of coordinator who mediates and enhances the relationship between Japanese clients and Vietnamese service providers. Employing a Bridge SE is an effective way to fill the communication gap, the cultural gap, and generally improve the business relationship. Bridge SEs use their background of higher education and long-term residence in Japan to give advice to Vietnamese software teams on Japanese cultural characteristics, such as the apology culture and the separation between work and private time. In other situations, Bridge SEs use their IT background and communication skills to verify and adjust communication contents before information is sent from one side to another.


Author(s):  
Madhavi Venkatesan

The suddenness of COVID-19 forced, literally overnight, a transformation in the higher education sector. Students and instructors were migrated to an online engagement and knowledge transfer process, which created unforeseen challenges to instruction and prompted the development of new delivery systems. Further, the transition merged private and academic life as home life converged with work and ultimately, albeit unintentionally, promoted a more human perspective through widespread use of video-based communication. This chapter will address how COVID-19 affected the teaching of Introductory Economics, highlighting a case study of a course offered at Northeastern University in Boston, Massachusetts. The discussion addresses both positive and negative outcomes related to instruction and the role that COVID-19 has potentially had on teaching beyond the pandemic.


2018 ◽  
Vol 1 (1) ◽  
pp. 47
Author(s):  
Thanh Trung Pham ◽  
Robin Bell ◽  
David Newton

<h1>The purposes of this study are to explore in detail the tacit business knowledge transfer process and the effective transfer method from founder to successor in Vietnamese family businesses. This study, using separate interviews of paired founders and successors in five Vietnamese family businesses, aims to contribute to the general understanding of such processes in South East Asian family businesses. This study confirms that the tacit business knowledge transfer process is an on-going process until the founder is unable to continue due to physical or mental health preventing further communication. In addition, it indicates that the mentor-mentee method is the most common method for tacit knowledge transfer process. Storytelling is also a common process; unlike traditional Western SMEs, use of formal documentation tends to be far less prevalent as a way of transferring knowledge. The findings of this study show that not all of tacit business knowledge from the founder is important to the successor. Therefore, a successor needs time spent alone to contemplate each tacit business lesson, before determining whether to absorb it. </h1>


Author(s):  
Nguyen Thu Huong ◽  
Umemoto Katsuhiro ◽  
Dam Hieu Chi

This paper discusses the knowledge transfer process in offshore outsourcing. The focus is a case study of software offshore outsourcing from Japan to Vietnam. Initial results confirm that willingness to cooperate and good impressions facilitate the knowledge transfer process. In addition, communication barriers, cultural differences, lack of equivalence in individual competence, and lack of common rules slow down the transfer process. The study also identifies the Bridge System Engineer (Bridge SE)-a type of coordinator who mediates and enhances the relationship between Japanese clients and Vietnamese service providers. Employing a Bridge SE is an effective way to fill the communication gap, the cultural gap, and generally improve the business relationship. Bridge SEs use their background of higher education and long-term residence in Japan to give advice to Vietnamese software teams on Japanese cultural characteristics, such as the apology culture and the separation between work and private time. In other situations, Bridge SEs use their IT background and communication skills to verify and adjust communication contents before information is sent from one side to another.


Urban History ◽  
2005 ◽  
Vol 32 (2) ◽  
pp. 288-307 ◽  
Author(s):  
SHANE EWEN

Through a case study of Birmingham fire brigade, this article examines the plethora of international networking activities undertaken during the late Victorian and early Edwardian period. Birmingham fire brigade, under the control of Alfred Tozer, led British municipal participation in early international fire networks, attending international congresses and exhibitions in Berlin and London, and also visiting continental cities to inspect fire brigades and their appliances. Locating the study firmly within historical debates concerning the embryonic international municipal movement, this article demonstrates that municipal institutions participated in networking activities as part of a policy learning and knowledge-transfer process.


2016 ◽  
Vol 22 (3) ◽  
pp. 280-311 ◽  
Author(s):  
Lourdes Carniello Ribeiro ◽  
Martius Vicente Rodriguez Y Rodriguez

ABSTRACT There’s a growing interest in Knowledge Management (KM) in the corporate world. The company’s ability to compile the accrued knowledge, organize are valued by what they know. Knowing the organization, its culture and how your employees relate themselves formal or informally, became fundamental for elaborating strategies for an efficient KM application. The formal relationship is easily recognized in the organizational charts of any organization type; however the informal relationships, which generate high synergy, are not much explored as a manner of knowledge sharing. The present article has the purpose of presenting how the interpersonal relationship occurs in a general management of CENPES (Research Center Leopoldo Américo Miguez de Mello) which develops basic engineering projects for the oil and gas industry, identifying its key actors through the Social Network Analysis (SNA). We aimed to reveal how the employee sample is organized, considering four analysis factors: information, knowledge, friendship and trust. For data source, a survey was performed through questionnaires applied for the employees of the studied unit. For the analysis, UCINET and NETDRAW tools were used. As results, the key actors were identified for the four analysis factors and which is the relationship among the group. We have verified a bottleneck in information and knowledge transfer as well as little interaction among the groups of studied management teams.


2021 ◽  
Vol 13 (14) ◽  
pp. 7855
Author(s):  
Liina Tõnisson ◽  
Jens Voigtländer ◽  
Michael Weger ◽  
Denise Assmann ◽  
Ralf Käthner ◽  
...  

Community-based participatory research initiatives such as “hackAir”, “luftdaten.info”, “senseBox” “CAPTOR”, “CurieuzeNeuzen Vlaanderen”, “communityAQ”, and “Healthy Air, Healthier Children” campaign among many others for mitigating short-lived climate pollutants (SLCPs) and improving air quality have reported progressive knowledge transfer results. These research initiatives provide the research community with the practical four-element state-of-the-art method for citizen science. For the preparation-, measurements-, data analysis-, and scientific support-elements that collectively present the novel knowledge transfer method, the Luft-Leipzig project results are presented. This research contributes to science by formulating a novel method for SLCP mitigation projects that employ citizen scientists. The Luft-Leipzig project results are presented to validate the four-element state-of-the-art method. The method is recommended for knowledge transfer purposes beyond the scope of mitigating short-lived climate pollutants (SLCPs) and improving air quality.


2020 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Bumi Achmad Ragili ◽  
Yunus Winoto ◽  
Andri Yanto

Penelitian ini bertujuan untuk mengetahui bagaimana proses transfer pengetahuan yang ada di Perpustakaan Kementerian Hukum dan Hak Asasi Manusia. Metode yang digunakan dalam penelitian ini adalah kualitatif yang diperoleh dari hasil wawancara, observasi, dan studi dokumentasi. Pendekatan studi kasus yang digunakan dalam penelitian ini adalah untuk melihat kejadian sebenarnya dari aktivitas pustakawan. Hasil dari penelitian ini menunjukan bahwa proses sosialisasi di Perpustakaan Kemenkumham terjadi melalui diskusi pustakawan dan pimpinan. Proses eksternalisasi dilakukan melalui kegiatan pustakawan yang dituangkan ke dalam bentuk baru. Proses kombinasi dilakukan dengan mengumpulkan, mentransfer atau menyebarkan, dan mengolah informasi maupun pengetahuan yang diperoleh dari tahap eksternalisasi ke dalam laporan tahunan. Proses internalisasi di Perpustakaan Kemenkumham belum optimal dilakukan dikarenakan pustakawan masih berfokus pada kegiatan pengolahan perpustakaan. Namun dalam hal ini, dokumen laporan tersebut dapat menjadi pengetahuan baru bagi pustakawan maupun organisasi. Hambatan yang ada di Perpustakaan Kementerian Hukum dan Hak Asasi Manusia yaitu pada sumber daya manusia dan anggaran untuk kegiatan perpustakaan seperti workshop maupun pelatihan yang dapat menjadi media promosi perpustakaan. Transfer pengetahuan di Perpustakaan Kementerian Hukum dan Hak Asasi Manusia dilakukan melalui sosialisasi, eksternalisasi, kombinasi, dan internalisasi.ABSTRACTThis paper aims to know how the knowledge transfer process runs in the Library of Ministry of Law and Human Rights. The method used in this paper is qualitative research were taken through interviews, observation and documentation studies. A case study approach is used on this paper by seeing reality from librarian activites. The results of this paper indicate that socialization in the Kemenkumham Library occurs through discussion of librarians and the leaders. Externalization is carried out through librarian activities which are poured into new forms. Combination is done by collecting, transferring or disseminating, and processing information and knowledge obtained from the externalization stage into the annual report. Internalization has not yet been optimized because librarians are still focusing on library processing activities. Moreover, the report documents can become new knowledges for librarians and organizations. The existing obstacles in knowledge transfer process in Kemenkumham Library are in human resources and the budget for library activities such as holding workshops and training activities that can be a media for library promotion. Knowledge Transfer  in the Library of the Ministry of Law and Human Rights are carried out through a process of socialization, externalization, combination, and internalization. Keyword: Knowledge Management; Knowledge Transfer; Employee, Kemenkumham


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