Job Satisfaction and Working Conditions in the Tourism Sector. Evidence from the Literature

2021 ◽  
Author(s):  
Natalia Porto ◽  
Agustina Romero ◽  
Sandra Zapata-Aguirre
Author(s):  
Dimitrios Belias ◽  
Ioannis Rossidis ◽  
Christos Papademetriou ◽  
Christos Mantas

2021 ◽  
Vol 13 (15) ◽  
pp. 8395
Author(s):  
Tamara Gajić ◽  
Marko D. Petrović ◽  
Milan M. Radovanović ◽  
Darko Vuković ◽  
Darko Dimitrovski ◽  
...  

Employee satisfaction is the main factor achieving high work performance, providing quality services in the tourism sector, which directly affects the increase in productivity and commitment to the organization. The research is focused on determining the factors of job satisfaction and commitment to the institution by the female workforce. The authors conducted a survey in tourism companies in Novi Sad (the second-largest city in Serbia), based on a sample of 610 women in total, using a standardized MSQ questionnaire for job satisfaction, and Meyer and Allen’s organizational commitment scale. Three multiple regression analyses were used to determine the relationship between job satisfaction factors and organizational commitment factors. The results confirm the existence and strength of correlation between satisfaction factors and types of organizational commitment, and the fact that the position of women in the tourism sector is not at an enviable level, and that they remain in the same organization because of the small number of alternatives and moral obligations.


2021 ◽  
Vol 38 (4) ◽  
pp. 661-680
Author(s):  
Minhyun Kim ◽  
José A. Santiago ◽  
Chan Woong Park ◽  
Emily A. Roper

Grounded in occupational socialization theory, the authors examined adapted physical education (APE) teachers’ job satisfaction. Twelve (nine female and three male) APE teachers who had 3–43 years of teaching experience participated in the study. A semistructured interview was employed. The interviews focused on the participants’ roles and responsibilities. The following questions guided this study: (a) What social agents positively impact APE teachers’ job satisfaction? (b) what APE teachers’ roles and responsibilities are related to job satisfaction? and (c) what type of working conditions are linked to APE teachers’ job satisfaction? Thematic analysis was employed to analyze the data. The following four themes emerged from the analysis: (a) support from administrators, physical education teachers, and colleagues; (b) relevant and meaningful professional development; (c) itinerant working conditions; and (d) seeing students’ progress and achievement. The results of this study provide several implications to enhance APE teachers’ job satisfaction.


2011 ◽  
Vol 8 (2) ◽  
pp. 41-43
Author(s):  
Elsa Wolfberg ◽  
Daniel Moldavsky

Working in psychiatry is generally rewarding. However, it can also lack job satisfaction and be detrimental to personal life. Research findings indicate high rates of burnout (Kumar et al, 2007), impaired health status of practitioners (Korkeila et al, 2003), negative effects of violence in the workplace (Inoue et al, 2006) and lack of job satisfaction (Fischer et al, 2007; Bressi et al, 2009).


2012 ◽  
Vol 24 (7) ◽  
pp. 1047-1065 ◽  
Author(s):  
Derya Kara ◽  
Muzaffer Uysal ◽  
Vincent P. Magnini

PurposeThe purpose of this research is to examine gender differences while controlling for select variables on job satisfaction using data collected from employees in the hospitality industry.Design/methodology/approachThe study was conducted on 397 employees (234 males and 163 females) in five‐star hotels in Ankara, Turkey.FindingsThe level of job satisfaction is determined by four factors: “management conditions”, “personal fulfillment”, “using ability in the job”, and “job conditions”. The study results show that significant gender differences exist with regard to the “using ability in the job” dimension of job satisfaction. After controlling such variables as age, marital status, monthly income level, education, type of department, position held, length of time in the organization, length of time in the tourism sector, and frequency of job change, most gender differences remained significant.Research limitations/implicationsThe use of hotel employees solely representing five‐star hotels may be considered a limitation of this study. The results provide information that can be utilized in understanding, maintaining, and increasing the satisfaction levels of both female and male employees. The findings indicate that fairness and equity in salary and wages are effective tools to increase the job satisfaction levels of male and female employees.Originality/valueThis study focuses on the identification of gender‐specific drivers of job satisfaction while controlling for select demographic variables. The study provides insight into employees' perceptions of certain aspects of the nature of the hospitality and tourism sector in Turkey.


2011 ◽  
Vol 1 (1) ◽  
pp. 33-44
Author(s):  
Anitha R

Job satisfaction is a general attitude towards one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. Employee is a back bone of every organization, without employee no work can be done. So employee’s satisfaction is very important.Employees will be more satisfied if they get what they expected, job satisfaction relates to inner feelings of workers. As Udumalpet and Palani Taluk are famous for paper industries, the main aim of this study is to analyze the satisfaction level of paper mill employees. Chi-Square test and percentage analysis have been used in this study to analyze the job satisfaction of paper mill employees in Udumalpet and Palani Taluk. The study shows that only 44% of the employees are satisfied with the working conditions, 31% of them with the welfare facilities, 44% of them with the accident compensation, and 42% of them are satisfied with the rewards provided and 52% of them are satisfied with the grievance handling procedure. The organization may give importance to certain factors such as Canteen, rest room facilities, rewards, recognition and promotion policy so that satisfaction of the employees may be improved further.


2020 ◽  
Vol 5 (11) ◽  
pp. 209-216
Author(s):  
Muhamad Saufiyudin Omar ◽  
Siti Fatimah Abdul Aziz ◽  
Nurasyikin Mohd Salleh

Satisfied employees are crucial in developing a successful organization. The purpose of this study is to identify the factors that affect job satisfaction among polytechnic academic employees in Malaysia. A cross-sectional study was employed and stratified random sampling was used to collect the data. A total of 130 respondents answered the questionnaires. The results revealed that job security, salary and working conditions had significant and positive influence on job satisfaction among polytechnic academic employees. Hence, strengthening the factors of job security, salary and working conditions among the polytechnic academic employees is critically important to ensure the employees are satisfied which will then lead towards a successful polytechnic.


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