scholarly journals Women’s Role in Organizational Commitment and Job Satisfaction in the Travel Industry—An Evidence from the Urban Setting

2021 ◽  
Vol 13 (15) ◽  
pp. 8395
Author(s):  
Tamara Gajić ◽  
Marko D. Petrović ◽  
Milan M. Radovanović ◽  
Darko Vuković ◽  
Darko Dimitrovski ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Work Performance ◽  
Urban Setting ◽  
Moral Obligations ◽  
Tourism Sector ◽  
Travel Industry ◽  
Women's Role ◽  
Novi Sad ◽  
Satisfaction Factors

Employee satisfaction is the main factor achieving high work performance, providing quality services in the tourism sector, which directly affects the increase in productivity and commitment to the organization. The research is focused on determining the factors of job satisfaction and commitment to the institution by the female workforce. The authors conducted a survey in tourism companies in Novi Sad (the second-largest city in Serbia), based on a sample of 610 women in total, using a standardized MSQ questionnaire for job satisfaction, and Meyer and Allen’s organizational commitment scale. Three multiple regression analyses were used to determine the relationship between job satisfaction factors and organizational commitment factors. The results confirm the existence and strength of correlation between satisfaction factors and types of organizational commitment, and the fact that the position of women in the tourism sector is not at an enviable level, and that they remain in the same organization because of the small number of alternatives and moral obligations.

The relation between job insecurity, job satisfaction and organizational commitment among employees in the tourism sector in Novi Sad

2014 ◽  
Vol 36 (4) ◽  
pp. 633-652 ◽  
Author(s):  
Dunja Vujičić ◽  
Ana Jovičić ◽  
Danijela Lalić ◽  
Snježana Gagić ◽  
Aleksandar Cvejanov
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Job Insecurity ◽  
Tourism Sector ◽  
Novi Sad

scholarly journals The Effect Of Organizational Learning On Organizational Commitment, Job Satisfaction And Work Performance

2011 ◽  
Vol 25 (6) ◽  
Author(s):  
Raduan Che Rose ◽  
Naresh Kumar ◽  
Ong Gua Pak
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Learning ◽  
Literature Review ◽  
Public Service ◽  
Work Performance ◽  
Future Research ◽  
Font Size ◽  
The Relationship ◽  
Service Managers

<p class="MsoNormal" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="color: black; font-size: 10pt; mso-ansi-language: EN-GB;" lang="EN-GB"><span style="font-family: Times New Roman;">The literature review reveals that there is a relationship between organizational learning organizational commitment, job satisfaction and work performance. However, it is apparent that the integrated relationships between these variables have not been found to be reported. Hence, we examine the relationship among these variables using a sample of public service managers in Malaysia. Organizational learning was found positively related to organizational commitment, job satisfaction, and work performance. Organizational commitment and job satisfaction are also positively related with work performance and these variables partially mediate the relationship between organizational learning and work performance. Implication of the study and suggestions for future research been discussed in this paper.</span></span></p>

scholarly journals Mediating Effects of Job Satisfaction and Organizational Commitment between Problems with Performance Appraisal and Organizational Citizenship Behavior

2020 ◽  
Vol 6 (3) ◽  
pp. 64 ◽  
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul ◽  
Ian David Smith
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Human Resource Management ◽  
Performance Appraisal ◽  
Human Resource ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Performance ◽  
Citizenship Behavior ◽  
And Performance

The objective of this study was to test the developed models with empirical evidence regarding job satisfaction (JS) and organizational commitment (OC) as mediators and influential variables concerning problems with performance appraisal and organizational citizenship behavior (OCB). The sample consisted of 450 employees who worked at the operational level in automobile parts manufacturing companies in the Navanakorn Industrial Estate, Thailand. The study’s instrument was applied from previous research and verified for content validity and reliability before collecting the data. Structural equation analysis of 5000 rounds of bootstrapping was used to examine the model developed from the empirical data and the influence of problem variables in appraising work performance. The developed model fitted well with the empirical evidence. JS and OC were identified as mediators among problem variables in appraising performance and OCB, while problem variables in appraising work performance influenced OCB through JS and OC. Findings from this study expand our knowledge of this field and are useful for effective human resource management and performance appraisal. The developed model explains the phenomena of problems with performance appraisal concerning fairness, JS, OC, and OCB. JS and OC are useful mediators to explain and expand knowledge in human resource management and performance appraisal.

PENGARUH KEPUASAN DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN HOTEL

2020 ◽  
Vol 14 (2) ◽  
pp. 71
Author(s):  
Ambar Kusuma Astuti ◽  
Agustini Dyah Respati
Keyword(s):  
Job Satisfaction ◽  
Life Satisfaction ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Work Performance ◽  
Statistical Test ◽  
Tourism Industry ◽  
Regression Testing ◽  
Hotel Employees

ABSTRACT Hotels have a strategic role in the development of the tourism industry. As one of the destinations for tourism, many hotels have sprung up in Yogyakarta. One of the factors that determine the quality of service to hotel guests is its employees. This study examines antesedent work performance of hotel employees. Some of the predictors used in the study were life satisfaction, job satisfaction, and organizational commitment. This study uses the perspective of social exchange theory. The criteria for the research respondents were married hotel employees. Primary data collection lasts for two months. The number of questionnaires analyzed was 96.  The first step is validity and reliability test. To test the validity, a comparison between r count values and r table is used. Whereas to test reliability used cronbach's alpha. From the results of the first validity test, it appears that there are several invalid research indicators. Furthermore, invalid indicators are removed from the testing process. After all the research indicators are declared valid and reliable, then proceed with multiple linear regression testing. In relation to the results of multiple linear regression testing, some items that observe are the adjusted R-square value, F statistical test, and statistical test t. The results showed that life satisfaction, job satisfaction, and organizational commitment affect employee performance. Keywords: satisfaction, commitment, work performance ABSTRAK Hotel memiliki peran strategis dalam pengembangan industri pariwisata. Sebagai salah satu tujuan wisata, banyak hotel bermunculan di Yogyakarta. Salah satu faktor yang menentukan kualitas layanan untuk tamu hotel adalah karyawannya. Penelitian ini meneliti kinerja kerja anteseden karyawan hotel. Beberapa prediktor yang digunakan dalam penelitian ini adalah kepuasan hidup, kepuasan kerja, dan komitmen organisasi. Penelitian ini menggunakan perspektif teori pertukaran sosial. Kriteria untuk responden penelitian adalah karyawan hotel menikah. Pengumpulan data primer berlangsung selama dua bulan. Jumlah kuesioner yang dianalisis adalah 96. Langkah pertama, uji validitas dan reliabilitas. Untuk menguji validitas, perbandingan antara nilai-nilai hitung r dan tabel r digunakan. Sedangkan untuk menguji reliabilitas digunakan alpha cronbach. Dari hasil uji validitas pertama, tampak bahwa ada beberapa indikator penelitian yang tidak valid. Selain itu, indikator yang tidak valid dihapus dari proses pengujian. Setelah semua indikator penelitian dinyatakan valid dan dapat diandalkan, maka dilanjutkan dengan pengujian koefisien regresi linier berganda. Hasil penelitian menunjukkan bahwa kepuasan hidup, kepuasan kerja, dan komitmen organisasi berpengaruh terhadap kinerja karyawan. Kata kunci: kepuasan, komitmen, kinerja kerja

scholarly journals External job satisfaction factors improving the overall job satisfaction of selected five-star hotel employees

2014 ◽  
Vol 45 (2) ◽  
pp. 97-107 ◽  
Author(s):  
L. Coughlan ◽  
H. Moolman ◽  
R. Haarhoff
Keyword(s):  
Job Satisfaction ◽  
Work Environment ◽  
South African ◽  
Western Cape ◽  
Decent Work ◽  
Close Link ◽  
Tourism Sector ◽  
People Development ◽  
Overall Job Satisfaction ◽  
Satisfaction Factors

One of the 2011 South African National Tourism Sector Strategy objectives is to "provide excellent people development and decent work within the tourism sector". The hospitality industry is, however, not regarded as a provider of decent work and a close link exists between decent work and job satisfaction. External job satisfaction can be defined as satisfaction relating to the work environment of employees. The purpose of this study was to identify the external job satisfaction factors which contribute to overall job satisfaction of employees in selected five-star hotels. The instrument used to gather the quantitative data was a newly developed index based on the literature review conducted. The empirical study was conducted among 124 employees of four five-star hotels in the Western Cape. All three factors identified (supervision, work environment and work itself) were found to be significantly and positively correlated with overall job satisfaction in five-star hotels in the Western Cape.

scholarly journals The Influence of Employees’ Job Satisfaction Factors on Organizational Commitment

2012 ◽  
Vol 5 (2) ◽  
Author(s):  
Anis Eliyana ◽  
Ria Mardiana Yusuf ◽  
Koko Prabowo
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Organizational Commitment ◽  
Coefficient Of Determination ◽  
Analysis Techniques ◽  
Dependent Variables ◽  
Model Equations ◽  
Production Employees ◽  
Compensation Relationship ◽  
Satisfaction Factors

This research aims to examine about organizational commitment in relation to the job satisfaction factors. Research is conducted on the production employees of PT Jaya Readymix Concrete (JYC) which amounted to 47 people. Data is collected from the questionnaire that was given directly to the respondent. Analysis techniques used in research is regression analysis between factors of employees’ job satisfaction as independent variables, which consists of the ability utilization, compensation, relationship with co-workers, working conditions, recognition and achievement with organizational commitment as dependent variables. Based on the results of the regression analysis of linear regression model equations, we derived  a formulation as follows: Y = -1.012 + 0.184X1 + 0.581X2 + 0.080X3 + 0.118X4 + 0.136X5 + 0.165X6 + e.  Results show that the job satisfaction factors simultaneously have a significant effect on organizational commitment in JYC with the coefficient of determination (R2) is 0.967, and that compensation is the dominant variables influencing employee's organizational commitment in the production department at JYC.

scholarly journals How Job Satisfaction Factors Affects Components of Organizational Commitment: Study on Employees of Star Hotels in Eritrea

2016 ◽  
Vol 5 (4) ◽  
pp. 95
Author(s):  
Saba Habtom Araya ◽  
Ma Haiyan
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Correlation Analysis ◽  
Relationship Satisfaction ◽  
Positive Relationship ◽  
Normative Commitment ◽  
Control Variables ◽  
The Impact ◽  
The Relationship ◽  
Satisfaction Factors

This study focused on how job satisfaction factors affects components of organizational commitment among the basic employees of star hotels in Eritrea. Besides, the impact of control variables on the relationship between job satisfaction factors and components of organizational commitment were assessed. Job Satisfaction Survey (JSS) by Spector and Organizational Commitment Questionnaire (OCQ) by Mayer and Allen were used to measure the respondents’ job satisfaction and organizational commitment.Pearson Correlation analysis was done to identify the relationship between the independent variables and dependent variable. The results indicates that there is significant relationship between pay satisfaction, satisfaction with promotion, satisfaction with nature of work and satisfaction with communication in the organization  and employees’ organizational commitment, in which each variables is significant at p=.000. Nevertheless, satisfaction with supervision and co-workers found to be insignificant to contribute to basic employees’ commitment with p>0.05. With regard to the degree and direction of relationship, satisfaction with pay has strong and positive relationship, satisfaction with promotion, nature of work and communication possesses a moderate positive relationship with organizational commitment.To identify whether control variables have impact on the relationship b/n job satisfaction factors and components of organizational commitment, a hierarchical stepwise multiple regressions was examined. Though the correlation analysis illustrated that pay, promotion, nature of work and communication can contributes to the basic employees’ affective, continuance and normative commitment, but with the presence of the control variables the result appeared differently. On the presence of control variables, pay, promotion, supervision and communication can contributes to the employees’ affective commitment; pay and promotion can contributes to the employees’ continuance commitment and only pay can contributes to the employees’ normative commitment. 

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