Анализ и оценка рисков в системе менеджмента качества образовательной организации (Analysis and Assessment of Risks in the Management System Quality of Educational Organization)

2018 ◽  
Author(s):  
Tatiana Borisova
Keyword(s):  
Management System ◽  
System Quality ◽  
Educational Organization

scholarly journals Implementasi Sistem Manajemen Mutu ISO 9001:2008 di MAN 3 Sleman (Upaya Meningkatkan Mutu Guru Mata Pelajaran PAI)

2020 ◽  
Vol 7 (1) ◽  
pp. 33-41
Author(s):  
Muhammad Rofiq Anwar
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Educational Institution ◽  
Research Field ◽  
Iso 9001 ◽  
Quality Data ◽  
System Quality ◽  
Advantages And Disadvantages

Peneliti ini memfokuskan pada Impelementasi Sistem Manajemen Mutu ISO 9001:2008 di MAN 3 Sleman dalam Upaya Peningkatan Mutu Guru Mata Pelajaran PAI. Jenis penelitian ini menggunakan penelitian lapangan (field reseach) yang bersifat kualitatif dengan mengambil latar MAN 3 Sleman. Pendekatan yang digunakan adalah kualitatif. Subyek penelitian ini adalah kepala madrasah, wakil kepala madrasah MAN 3 Sleman, guru Man 3 Sleman, guru BK, dan siswa MAN 3 Sleman sedangkan obyek penelitiannya berkaitan dengan Implementasi Sistem Manajemen Mutu ISO 9001:2008 di Man 3 Sleman (Upaya Peningkatan Mutu Guru PAI).. Hasil penelitian menunjukkan bahwa Implementasi Sistem Manajemen Mutu ISO 9001:2008 sangat tepat dalam Upaya peningkatan Mutu Guru Mata Pelajaran PAI. Impelementasi sistem manajemen mutu ISO 9001:2008 sudah dilakukan dengan sangat baik. Dalam upaya peningkatan mutu guru mapel PAI melalui sistem manajemen mutu ISO 9001:2008,  MAN 3 Sleman melalui peningkatan kompetensi pedagogik dan kompetensi profesionalisme. Terdapat faktor kelebihan dan kekurangan dalam melaksanakan implementasi sistem manajemen mutu ISO 9001:2008 (upaya peningkatan mutu guru PAI di MAN 3 Sleman). Kelebihannya yaitu adanya keteraturan dan ketertiban diberbagai lini karena sesuai standar sasaran mutu. Sedangkan kekurangannya adalah masih ada beberapa guru PAI yang kurang sadar akan pentingan penerapan sistem manajemen tersebut. . ABSTRACT this research focus on advanced of education depends on the management system /management in an educational institution, especially religious-based educational institutions such as MAN 3 Sleman. This research is a field research (field reseach) that is qualitative, by taking the background MAN 3 Sleman. The approach used a qualitative. The subjects of this research are head of madrasah, deputy head of madrasah MAN 3 Sleman, teacher of 3 Sleman, BK teacher, and student of MAN 3 Sleman while the object of research is related to Implementation of Quality Management System ISO 9001: 2008 in Man 3 Sleman (Improvement Effort of PAI Teacher Quality) . Data collection is done by conducting observation, interview and documentation. The results show that the Implementation of ISO 9001: 2008 Quality Management System is very appropriate in Improving Quality Teachers of PAI Subject Teachers. Impelementasi quality management system ISO 9001: 2008 has been done well. In an effort to improve the quality of PAI mapel teachers through ISO 9001: 2008 quality management system, Man 3 Sleman through the path of pedagogic competence improvement and professionalism competence. There are advantages and disadvantages in implementing the system quality management of ISO 9001: 2008 in an effort to improve the quality of PAI teachers in MAN 3 Sleman. The excess is the existence of order and order in various lines because according to the standard of quality objectives. While the drawback is there are still some PAI teachers who are less aware of the importance of the implementation of the management system.  

scholarly journals SISTEM AUDIT ISO 9001 : 2000 INTERNAL DAN EKSTERNAL PENDEKATAN PADA PENINGKATAN KEPUASAN PELANGGAN (STUDI KASUS PADA PT. MARGA MAJU JAYA)

2021 ◽  
Vol 16 (1) ◽  
pp. 43-50
Author(s):  
Munir Azhari
Keyword(s):  
Management System ◽  
Flexible Pavement ◽  
Service Industries ◽  
Iso 9001 ◽  
Service Orientation ◽  
System Quality ◽  
Audit System ◽  
Product Service ◽  
Management Concept

Munir Azhari, ISO 9001:2000 Internal and External Audit System Approach to Improve Customer Satisfaction.Quality is an image which is very hungered for each. Every flexible pavement in giving service to customer, goodnessin the case of product service and also service. Congeniality quality of in flexible pavement service industries contextcan be defined to through various approach, but in principle is reaching of according to among result of activity tobe delivered by customers to service company.ISO 9000 representing one of the management system quality of which is on this time become especial choice toflexible pavement service which wish to apply concept from management system quality of consistently and is systematic.The company that has the ISO must commit that is all kind from the lower level until top management have to runthe ISO system in right way. In this chase PT. Marga Maju Mandiri runs ISO system on the tract. The relationshipbetween ISO 9001 : 2000 implementing with customer satisfaction can be see as the result such as repeat order, thatis the customers have got the satisfaction. PT. Marga Maju Mandiri has been running the philosophy of the ISO 9001: 2000 ,they are; what you do you write, what you write you do, what you did you record and safety factor.The implementation of the quality management concept that has been carried out properly and effectively throughfull commitment from the company management in service orientation at PT. Marga Maju Mapan will produceasphalt services whose quality is closer to meeting the satisfaction desired by customers in accordance with workstandards and specifications.

scholarly journals ORGANIZATION OF MONITORING IN THE QUALITY MANAGEMENT SYSTEM OF THE EDUCATIONAL PROCESS WHEN TRAINING OF SPECIALISTS

2019 ◽  
Vol 7 (6) ◽  
pp. 227-232
Author(s):  
Sergeeva M. G. ◽  
Latipova L. N. ◽  
Rekhtina I. V. ◽  
Sannikova N. I. ◽  
Zemliakov D. N. ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Educational Institution ◽  
Developed Countries ◽  
Educational Process ◽  
Quality Of Education ◽  
Educational Organization ◽  
Amount Of Knowledge

Purpose: The problem of the quality of education concerns not only Russia but also the entire world community. Many developed countries are concerned about the current state of education and are trying to improve their quality. One of the leading trends in the modernization of education in Russia is increasing attention to the problem of improving its quality, which requires the development of conceptual approaches to finding ways to solve it. Methodology: In pedagogical terms, the quality of education is considered from two positions: firstly, as the degree of compliance of the educational system with the established requirements and the quality of educational services provided by the educational institution; secondly, as the effectiveness of the educational process that meets the needs of social customers not only in terms of assimilation of a certain amount of knowledge by students, but also the development of their personality, cognitive and creative abilities. Result: The choice of an actual and effective educational program is interesting not only for the consumer but also for the educational organization (institution), as it is a quality program in many sectors of education that affects the competitiveness of the educational organization. Applications: This research can be used for universities, teachers, and students. Novelty/Originality: In this research, the model of the Organization of Monitoring in the Quality Management System of the Educational Process when Training of Specialists is presented in a comprehensive and complete manner.

scholarly journals The implementation of quality management system using ISO 9001:2008 based Total Quality Management Concept

2018 ◽  
Author(s):  
Suyitno
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Iso 9001 ◽  
System Quality ◽  
System Implementation ◽  
Vocational High School ◽  
Implementation Quality ◽  
Management Quality

Vocational education as one part of the system Education of National is very strategic role for the form of national labour generation which was skillful. As strive to improve management and quality and also competitiveness hence applied by management system quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Research focussed 1) How System Implementation Management Quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari, 2) Effort what is done by for the agenda of overcoming various resistance faced in management system implementation quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Method Research weared in this research is device qualitative with method intake of data through interview, documentation and observation to informant namely components in Public Vocational High School of 1 at Singosari. While data analysis through analysis of interactive (Miles and Huberman, 1994).Research finding of research focus I: 1) conducting two qualifying which have been commended by ISO 9001:2008, namely System Design Of Management Quality of through step of plan-do-check-action ( P-D-C-A) and Documentation System Management Quality of. Management Top (principal) organizational have to compare expectation of the customer with Organizational performance able to determine direction policy of Organization. 2). Have Commitment of customer satisfaction either from internal and external school started by given the expectation and requirement of customer. 3). Process looked into a study which continue to have continuation and over there will happened repairs to performance 4). Management system implementation quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari qualify total involvement from entire school component. Focus II: 1) Steps the done by principal in developing this commitment for example always communicate vision, target and mission go to school and also remind obligation and duty will each and also always inform position growth of school to all student and teachers 2) Process study to employees and teachers through giving of instruction work in writing and followed with explanation is verbally looked into by an effective enough in improving their motivation with cultural of quality. 3). Leader go to school and entire school component have high commitment to do repair on an ongoing with step of Plan, Do, Check and of Action by have cycle to supported by source which with quality.

scholarly journals DESIGN OF ADMINISTRATIVE COMPETENCES OF THE HEAD OF THE PRESCHOOL EDUCATIONAL ORGANIZATION

2019 ◽  
Vol 7 (1) ◽  
pp. 7
Author(s):  
I. B. Bicheva ◽  
O. M. Filatova
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Preschool Education ◽  
Initial Step ◽  
Educational Process ◽  
Educational Organization ◽  
Similar System ◽  
Actual Compliance

Introduction: the current trends of development of preschool education connected with definition of compliance of real results of activity of the preschool educational organization to requirements of FGOS TO initiate development of the effective quality system of preschool education as key direction it modernization. Materials and methods: the methodology of article is based on theoretical studying of a problem of quality of preschool education. The research is conducted on the basis of the methods of the analysis and generalization which allowed to select key provisions of the studied problem and to offer the complex of administrative competences of the head of the preschool educational organization providing creation of a quality management system. Results: disclosing psychology and pedagogical characteristics of the concept "quality of preschool education" authors emphasize that this category is investigated in terms of the actual compliance of conditions, the organization, ways of estimation of properties and results of education, educational and educational process to necessary requirements of the standard. Development of model criteria for evaluation of quality of preschool education remains the debatable problem demanding the further development in the conditions of variability. The dynamism of characteristics of quality of preschool education causes construction and development of a quality management system in the conditions of the preschool educational organization. Development and deployment of a similar system places great demands on administrative competence of the head which is considered by authors as a complex of valuable and motivational, analitiko-design, organizational and performing, communication and activity, reflexive and estimated competences. Components and indicators of achievement of the offered competences are allocated. The innovative component of administrative activity and development of the individual-based program of increase in level of administrative competences are considered by significant conditions of design of development of administrative competences of the head of the preschool educational organization. Discussion and Conclusions: the considered theoretical provisions characterizing problems and the prospects of improvement of quality of preschool education supplement a technique of preschool education as initial step of a system of continuous education of the personality. The prospect of further researches assumes design of a quality management system of the preschool educational organization on the basis of the actual level of formation of administrative competences of the head and individual trajectories of their improvement.

scholarly journals PEDAGOGICAL CONDITIONS OF QUALITY MANAGEMENT OF THE PROCESS OF TRAINING IN THE EDUCATIONAL ORGANIZATION

2021 ◽  
Vol 6 (3(26)) ◽  
pp. 6-10
Author(s):  
Ekaterina Ruslanovna Shelkova
Keyword(s):  
Quality Management ◽  
Learning Process ◽  
Management System ◽  
Process Management ◽  
Educational Process ◽  
Stages Of Development ◽  
Educational Organization

The article discusses the main organizational and pedagogical conditions for managing the quality of the educational process in the educational organization, contributing to the improvement of the educational process itself. The stages of development of a learning process management system based on theoretical and methodological information carriers are highlighted.

Recount pirarucu: a method for evaluating the quality of the pirarucu counts.

2011 ◽  
Vol 7 (1) ◽  
pp. 29-40 ◽  
Author(s):  
Lorena Candice de Araújo Andrade ◽  
Ellen Silvia Ramos Amaral ◽  
Nataluzo Balbino da Silva ◽  
Helder Lima de Queiroz
Keyword(s):  
Management System ◽  
Main Parameter ◽  
Stock Assessment ◽  
Counting Method ◽  
Technical Staff

The pirarucu counting method is a simplified stock assessment that has been used as the main parameter for establishing the annual fishing quotas in the management system of the Mamirauá and Amanã Reserves. In spite of the method’s directness, considering the recent expansion of managed fisheries, we cannot confirm that the counters thoroughly obey the original methodology. There is a concern of a technical nature, as the results of the counts directly influence the fishing quotas, and the lack of technical supervision or the inadequate application of the method are factors that can compromise the management system as a whole. This study aims to assess the counts that took place in six fishing environments of the Jarauá Sector, Mamirauá Reserve, and in four fishing environments of the area of the Pantaleão Fishing Agreement Complex, Amanã Reserve. We verified the consistency of the information resulting from the count, presented to the technical staff. To do this, we conducted recounts of juvenile and adult pirarucus in the same environments. In the Jarauá Sector we found significant differences in the counting results from Samaumerinha do Tucuxi and Curuçá do Centro. In Comprido do Maciel we found differences regarding the number of counted areas. In the sampled environments from the Pantaleão region we did not find significant differences between the counts. The results highlight the importance of creating assessment mechanisms for the counts, for the purpose of preventing possible alterations in the results that might influence the fishing quotas without a biological reason for justifying such quotas.

scholarly journals Evaluating the success of the tele-pathology system in governmental hospitals in Kuwait: an explanatory sequential mixed methods design

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Ali Jasem Buabbas ◽  
Tareq Mohammad ◽  
Adel K. Ayed ◽  
Hawraa Mallah ◽  
Hamza Al-Shawaf ◽  
...  
Keyword(s):  
Clinical Practice ◽  
Mixed Methods ◽  
Support Services ◽  
User Satisfaction ◽  
Technical Support ◽  
Successful Implementation ◽  
System Quality ◽  
Mixed Methods Design ◽  
Telepathology System

Abstract Background Telepathology is the practice of reviewing and exchanging pathological images through telecommunication systems to obtain diagnoses remotely. Studying the factors that make such a system successful and favourable is important to ensure the merits of its implementation in clinical practice. Objective This study aims to evaluate the success of a telepathology system from the users’ perspectives, using specific evaluation criteria, namely: system quality, information quality, technical service quality, user satisfaction, and benefits. Methods A sequential explanatory mixed methods design was adopted in this study, which consists of two phases. Initially, a questionnaire was distributed via WhatsApp to all of the pathologists (total: 45) working at governmental hospitals in Kuwait. Followed by, semi-structured interviews with ten senior pathologists. Results Forty pathologists responded to the questionnaire, giving an 89% response rate. There were 42.5% of the respondents aged between 35–44 years old, and 52.5% were male. The quantitative results reveal that most of the respondents were satisfied with the quality of the telepathology system with a mean of 2.6025 (Standard Deviation (SD) = 0.47176), whereas they were dissatisfied with the quality of the information with a mean of 2.4100 (SD = 1.580) and the technical support services with a mean of 2.2750 (SD = 0.99535). In addition, there was disagreement on the benefits of telepathology in clinical practice among the pathologists with a mean of 2.4667 (SD = 0.77552). The qualitative results indicate that the lack of interest in and little experience with using the system were behind the general dissatisfaction of most of the respondents. All of the interviewees were satisfied with the performance of the telepathology system and considered it successful; however, the quality of the technical support services, including training workshops, was deemed deficient. Conclusion This study concluded that telepathology system in Kuwait is functioning well and has been successful in its implementation; however, pathologists are dissatisfied with it, mainly due to the deficient quality of the technical support services provided. In addition, the successful implementation of such advanced technologies requires careful steps to be taken on multiple levels: technical, organisational, and managerial. Recommendations were suggested.

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