Mutual Funds: Risk and Performance Analysis for Decision Making

2015 ◽  
Author(s):  
John A. Haslem
Keyword(s):  
Decision Making ◽  
Performance Analysis ◽  
Mutual Funds ◽  
And Performance

Mutual funds relationships and performance analysis

2014 ◽  
Vol 49 (4) ◽  
pp. 1573-1584 ◽  
Author(s):  
Anna Maria D’Arcangelis ◽  
Giulia Rotundo
Keyword(s):  
Performance Analysis ◽  
Mutual Funds ◽  
And Performance

Activity Sampling Based Work and Performance Analyisis at a Tourist Services Company in South Africa

2011 ◽  
Vol 367 ◽  
pp. 611-618
Author(s):  
N. Myaka ◽  
C. Mbohwa ◽  
M. Nemarumane
Keyword(s):  
South Africa ◽  
Decision Making ◽  
Performance Analysis ◽  
Statistical Significance ◽  
Detailed Account ◽  
Marketing Department ◽  
Service Organisation ◽  
And Performance

This paper discusses the application of activity sampling in work and performance analysis in a tourist services company. Abnormal job delays were observed based on mainly employee observation studies at the tourist company in South Africa. A detailed account of the data collected is presented, assessed and analysed for three departments, the administration department, marketing department and the reception. The importance of activity sampling in organizations was demonstrated by its use in identifying idle and ineffective time in these departments. A large number of observations were made over a period of time to afford the results and findings the necessary statistical significance. Observations enabled recording of what was happening at given instances to determine activities undertaken and to capture delays. The study shows the importance of activity sampling in diagnosing problems and supporting decision making and taking in a service organisation.

TINGKAT KEPUASAN PESERTA LELANG TERHADAP PELAYANAN TEMPAT PELELANGAN IKAN (TPI) MORODEMAK

2019 ◽  
Vol 13 (2) ◽  
pp. 122-130
Author(s):  
Dian ayunita Nugraheni nurmala Dewi
Keyword(s):  
Performance Analysis ◽  
Service Quality ◽  
Gap Analysis ◽  
Quality Measurement ◽  
Service Satisfaction ◽  
Importance Value ◽  
Auction House ◽  
Participant Satisfaction ◽  
And Performance ◽  
Descriptive Method

Objectives of this study were analyze fish auction participant satisfaction to auction services in TPI Morodemak, analyze attributes effect, services that fit to service quality measurement, and analyzed fish auction participants perception to performance and importance for fish auction house Morodemak services. Used descriptive method and purposive sampling with 49 respondents consists of commercial fishmongers, traditional fishmongers, purse seine owners, and boat lift net owners as fish auction participant. Satisfication measurement used Customer Satisfication Index (CSI), Importance and Performance Analysis (IPA) and gap analysis. Results from this study were value CSI 20% (0.2) indicate the auction participants dissatisfied with the services provided, IPA show there are four attributes should be develop, two elements have not been completed based on measurement requirements of service satisfaction, gap value average -0.05 means the auction participants were not satisfied with the performance of TPI services because the performance value was lower than the importance value.

TANGGAPAN WAJIB PAJAK TERHADAP KUALITAS PELAYANAN DILIHAT DARI TINGKAT KEPENTINGAN DAN KINERJA PADA KANTOR PELAYANAN PAJAK KOTA BOGOR

2018 ◽  
Vol 2 (01) ◽  
pp. 14
Author(s):  
Eddy Supardi
Keyword(s):  
Performance Analysis ◽  
Service Quality ◽  
Descriptive Analysis ◽  
Good Work ◽  
Satisfaction Level ◽  
Quality Service ◽  
Analysis Method ◽  
And Performance ◽  
Personal Tax

The Tax Payer obidience in fulfiling their taxation obligation will be influenced a lot by the satisfaction level toward the service fiscus. The aim of this observation is to know the response of Tax Payer toward service quality through importance and performance. The population which become the object of this observation is the personal Tax Payer registered in Bogor Tax Service Office and the number of respondents taken as the sample are 100 respondents with Slovin formula. The analysis method used is descriptive analysis and importance-performance analysis.   The result of this observation will be able to be used as one of the input to Bogor Tax Service Office in improving the quality service and for the following observation, especially those who take the same object as the observation in order to improve the quality service to the Tax Payer based on the service of its working way which is felt less. Otherwise it is important for The Tax Payer, maintaining the good work or balancing the service quality based on the working way which is evaluated less important by The Taxe Payer, but has been done reasonably well or very well by The Service Office

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