Chapter13 Quality assurance in general practice

2011 ◽  
pp. 253-266
Keyword(s):  
General Practice ◽  
Quality Assurance

scholarly journals The role of patient experience surveys in quality assurance and improvement: a focus group study in English general practice

2014 ◽  
Vol 18 (6) ◽  
pp. 1982-1994 ◽  
Author(s):  
Olga Boiko ◽  
John L. Campbell ◽  
Natasha Elmore ◽  
Antoinette F. Davey ◽  
Martin Roland ◽  
...  
Keyword(s):  
General Practice ◽  
Quality Assurance ◽  
Focus Group ◽  
Patient Experience ◽  
Focus Group Study

Quality assurance in general practice

1993 ◽  
Vol 27 (2) ◽  
pp. 175-180 ◽  
Author(s):  
R. B. HAYS ◽  
C. BRIDGES-WEBB ◽  
B. BOOTH
Keyword(s):  
General Practice ◽  
Quality Assurance

Point-of-care urine albumin in general practice offices: effect of participation in an external quality assurance scheme

2015 ◽  
Vol 53 (1) ◽  
Author(s):  
Tone Bukve ◽  
Thomas Røraas ◽  
Berit Oddny Riksheim ◽  
Nina Gade Christensen ◽  
Sverre Sandberg
Keyword(s):  
General Practice ◽  
Quality Assurance ◽  
Point Of Care ◽  
External Quality Assurance ◽  
Initial Assessment ◽  
Internal Quality ◽  
Feedback Report ◽  
Analytical Quality ◽  
External Quality ◽  
Urine Albumin

AbstractThe Norwegian Quality Improvement of Primary Care Laboratories (Noklus) offers external quality assurance (EQA) schemes (EQASs) for urine albumin (UA) annually. This study analyzed the EQA results to determine how the analytical quality of UA analysis in general practice (GP) offices developed between 1998 (n=473) and 2012 (n=1160).Two EQA urine samples were distributed yearly to the participants by mail. The participants measured the UA of each sample and returned the results together with information about their instrument, the profession and number of employees at the office, frequency of internal quality control (IQC), and number of analyses per month. In the feedback report, they received an assessment of their analytical performance.The number of years that the GP office had participated in Noklus was inversely related to the percentage of “poor” results for quantitative but not semiquantitative instruments. The analytical quality improved for participants using quantitative instruments who received an initial assessment of “poor” and who subsequently changed their instrument. Participants using reagents that had expired or were within 3 months of the expiration date performed worse than those using reagents that were expiring in more than 3 months.Continuous participation in the Noklus program improved the performance of quantitative UA analyses at GP offices. This is probably in part attributable to the complete Noklus quality system, whereby in addition to participating in EQAS, participants are visited by laboratory consultants who examine their procedures and provide practical advice and education regarding the use of different instruments.

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