Relevance of Emotional Intelligence for Effective Job Performance: An Empirical Study

2010 ◽  
Vol 35 (1) ◽  
pp. 53-62 ◽  
Author(s):  
Priti Suman Mishra ◽  
A K Das Mohapatra

There has been an increase in interest in ‘emotional intelligence’ within the Indian organization system in recent years. This increase has been attributed to the popularization of the construct of emotional intelligence in the research area. The promotion of emotional development in corporate organizations assumes that the ability to regulate emotions is a positive trait, which is associated with positive workplace performance. There is however, currently, little evidence to support the existence of such a relationship. The aim of the current study was to explore the relationship between emotional intelligence and workplace performance among corporate executives. The research was carried out in various organizations in Delhi NCR. A questionnaire design was used to explore whether there was a relationship between emotional intelligence scores and scores from performance assessment checklist for a sample of 90 males and females from different streams of population were taken. The relationship was explored using an analysis of correlation. The effect of demographic variables, e.g., gender, academic qualification, and work experience on EI score were also explored. The analysis found statistically significant positive correlations between scores on the emotional intelligence scale and scores on the performance scales. This means that increased emotional intelligence scores were associated with increased performance among executives working in various sectors. These results provide evidence of the concurrent validity of the emotional intelligence scale and also support the notion that emotional intelligence is associated with more or less workplace performances. The causal nature of this relationship cannot be inferred from the current study and further research is recommended to explore alternative explanations for this relationship. Out of the different demographic variables, only work experience was found to correlate positively with EI score. Experienced executives scored significantly higher on EI scale compared to less experienced executives. The results of the study are discussed within the context of the limitations of the current study and findings from previous research. The implications of the findings for organizations, policy makers, HR professionals, trainers, and future research are reflected upon.

2018 ◽  
Vol 6 (2) ◽  
pp. 361-389
Author(s):  
Osman BAYRAKTAR ◽  
Hüner ŞENCAN ◽  
Yahya FİDAN

Goal. In the research, it was tried to determine the effect of the trait-based emotional intelligence scores on self-esteem evaluations, and it was attempted to determine how this effect evolved according to the gender factor. Method. In the study 175 students were partisipte and 171 questionnary were analyzed. To measure emotional intelligence, NHS Emotional Intelligence Scale was used and The Rosenberg Self-Esteem scale was used to measure self-esteem. Correlations, regression analysis, t-test and ANCOVA methods were used to determine the relationship and / or effect between two conceptual structures. Findings. As a result of the research, it was understood that emotional intelligence had no effect on the self-esteem.  Because the relations of concepts were not statistically significant (R2 = 0.00). Effect also did not occur at the female and male levels of the variable gender factor. Results. The argument that emotional intelligence, which is the basic hypothesis of the research, is effective on self-esteem scores has not been proved statistically. In the hierarchical regression analysis, which is based on the level of the gender factor, there was no relationship or effect.


Author(s):  
Osman BAYRAKTAR ◽  
Hüner ŞENCAN ◽  
Yahya FİDAN

Goal. In the research, it was tried to determine the effect of the trait-based emotional intelligence scores on self-esteem evaluations, and it was attempted to determine how this effect evolved according to the gender factor. Method. In the study 175 students were partisipte and 171 questionnary were analyzed. To measure emotional intelligence, NHS Emotional Intelligence Scale was used and The Rosenberg Self-Esteem scale was used to measure self-esteem. Correlations, regression analysis, t-test and ANCOVA methods were used to determine the relationship and / or effect between two conceptual structures. Findings. As a result of the research, it was understood that emotional intelligence had no effect on the self-esteem.  Because the relations of concepts were not statistically significant (R2 = 0.00). Effect also did not occur at the female and male levels of the variable gender factor. Results. The argument that emotional intelligence, which is the basic hypothesis of the research, is effective on self-esteem scores has not been proved statistically. In the hierarchical regression analysis, which is based on the level of the gender factor, there was no relationship or effect.


2020 ◽  
pp. 170-180
Author(s):  
Anis Rehman

Today emotional intelligence is increasingly relevant to the success of management as well as employees in every respect, be it internal issues like conflict resolution, group dynamics, leadership and motivation or the external issues like customer relationship management, brand loyalty and corporate social responsibility (CSR). There is limited research on the impact of emotional intelligence on job stress and workplace conduct. The objective of the article is to understand the relationship between occupational stress and emotional intelligence. It also attempts to study the impact of some demographic variables (gender, age, work experience) on occupational stress. Simple random sampling was used to collect data from teaching and non-teaching staff working in universities and educational institutions in Uttar Pradesh, India. SPSS 21 was used for data analysis using statistical tools like correlation, Mann-Whitney and Kruskal Wallis tests. Results show a significant relationship between emotional intelligence and occupational stress. The female employees were found to have greater stress levels as compared to their male counterparts. Age is found to have an impact on occupational stress of university teachers. The employees in their forties were found to have higher stress levels than younger employees. Work experience is also found to have an impact on occupational stress of university teachers. It was observed that employees with a work experience of more than 30 years have maximum levels of occupational stress. Based on the findings of this study, the managers should take special measures to take care of female employees and minimize factors which lead to their stress. The policies and work culture of the organization should create a conducive ambience for female employees. The organization should provide support and counselling to employees in their forties to sort out their stress-related issues which would eventually enhance their productivity. The employees with a work experience of more than 30 years (usually older ones) should get support and any stress-causing issues such as post-retirement benefits should be explained and clarified. This study adds to the current body of knowledge from a theoretical perspective. It enriches the understanding of the relationship between emotional intelligence, demographic variables and occupational stress. The top management of the organization can enhance their organization’s effectiveness by learning from the findings of this study. Keywords емоційний інтелект (EI), професійний стрес, робоче перевантаження, управління стресом, організація.


2021 ◽  
Vol 58 (1) ◽  
pp. 3965-3982
Author(s):  
Dr. Farah Deeba, Amna Saleem, Shabnam Noor

The purpose of the present study was to explore the association between emotional intelligence and job satisfaction of subject specialists of public higher secondary schools of district Lahore. For this purpose, a five-point Likert type scale, an emotional intelligence scale, and a Job Satisfaction Scale was used to measure emotional intelligence and job satisfaction respectively. The demographic variables were gender, locality, subject, academic qualification, age, and teaching experience whose percentages were calculated. Each scale was split into four components of each variable and then percentage responses mean, standard deviation, skewness, and kurtosis were applied to study the statistics of these variables. The mean score of financial matters was the lowest and that of understanding was the highest. The zero value of skewness and kurtosis showed that the data was normal. Furthermore, an independent sample t-test was applied to find the comparison of two variables based on gender discipline, marital status, and locality. ANOVA was used to find out the comparison of more than two variables academic qualification, age, and teaching experience. Correlation between the two variables the Emotional Intelligence and Job Satisfaction was calculated by using Pearson’s coefficient which showed that there was a positive significant strong correlation between these two variables. Further regression analysis was done to find the description of the effect. There was a significant effect of emotional intelligence on job satisfaction. Independent variable managing was the best predictor of job satisfaction.


RISORSA UOMO ◽  
2009 ◽  
pp. 309-321
Author(s):  
Annamaria Di Fabio ◽  
Letizia Palazzeschi

- This study aims to analyze the relationship between emotional intelligence and resistance to change. Two hundred thirteen university students (mean age = 24.41, SD = 2.61) were administered the Emotional Intelligence Scale (EIS) and the Resistance to Change Scale (RCS). It emerged that the Appraisal and expression of emotions dimension on the EIS is a better inverse predictor both of the Routine seeking dimension and the Emotional reaction to imposed change dimension on the RCS. These results provide a more in-depth look at the relationship between emotional intelligence and resistance to change within an Italian context, defining new areas for future research and intervention.Keywords: emotional intelligence, resistance to change, Italian context.Parole chiave: intelligenze emotiva, resistenza al cambiamento, contesto italiano.


2017 ◽  
Vol 16 (3) ◽  
pp. 155-159 ◽  
Author(s):  
Peizhen Sun ◽  
Jennifer J. Chen ◽  
Hongyan Jiang

Abstract. This study investigated the mediating role of coping humor in the relationship between emotional intelligence (EI) and job satisfaction. Participants were 398 primary school teachers in China, who completed the Wong Law Emotional Intelligence Scale, Coping Humor Scale, and Overall Job Satisfaction Scale. Results showed that coping humor was a significant mediator between EI and job satisfaction. A further examination revealed, however, that coping humor only mediated two sub-dimensions of EI (use of emotion and regulation of emotion) and job satisfaction. Implications for future research and limitations of the study are discussed.


2002 ◽  
Vol 21 (4) ◽  
pp. 293-309 ◽  
Author(s):  
Uwe Wolfradt ◽  
Jörg Felfe ◽  
Torsten Köster

This study examines the relationship between self-perceived emotional intelligence (EI) measured by the Emotional Intelligence Scale (EIS) [1] and other personality measures including the five-factor-model. The EI construct has lately been re-defined as the ability to think intelligently about emotions and to use them to enhance intelligent thinking [2]. Two studies provide support that self-reported EI is mainly associated with personality traits (extraversion, agreeableness, conscientiousness, self-perceived creativity), life satisfaction and thinking styles with only a low relation to verbal intelligence. Furthermore, persons higher in the EI dimension “emotional efficacy” produced more creative performances than persons low in this domain. These findings suggest that self-reported EI cannot be considered as a rational form of intelligence so that it does qualify to fit into the framework of personality traits.


Author(s):  
Ishita Ghaonta ◽  
Pawan Kumar

This study aims to assess the social intelligence of prospective teachers in relation to gender, stream, and emotional intelligence. Initial sample of the study consisted of 400 prospective teachers on which Rogan Emotional Intelligence Test (REIT) developed and standardized by Zainuddin (2005) and Social Intelligence Scale developed and standardized by Chadha and Ganeshan (2009) were administered. The sampled teachers were categorized into two extreme groups on the basis of emotional intelligence scores. Finally, the sample consisted of 136 prospective teachers i.e. 68 of each gender as well as 68 of each stream of teacher education. Analysis of Variance (ANOVA) was applied for data analysis. Significant differences were found in their social intelligence on the basis of their emotional intelligence. However, no significant differences were observed in the social intelligence of prospective teachers on the basis of their gender and stream.


2005 ◽  
Vol 31 (3) ◽  
Author(s):  
C Coetzee ◽  
P Schaap

The aim of the study was to explore relationship between leadership behaviour, the outcomes of leadership and the emotional intelligence of managers. The “Multifactor Emotional Intelligence Scale�? and the "Multifactor Leadership Questionnaire" were applied to a convenience sample of 100 managers working for various companies in South Africa. The study yielded significant correlations between managers’ level of emotional intelligence, leadership behaviour and the outcomes of leadership. Opsomming Die doel van die studie was om die verband tussen die leierskapsgedrag, uitkoms van leierskap en die emosionele intelligensie van bestuurders te ondersoek. Die “Multifactor Emotional Intelligence Scale�? en die “Multifactor Leadership Questionnaire�? is op ’n gerieflikheidsteekproef van 100 bestuurders wat in verskeie organisasies in Suid-Afrika werksaam is, toegepas. Die resultate dui op ’n beduidende korrelasie tussen die vlak van emosionele intelligensie, leierskapsgedrag en die uitkoms van leierskap van bestuurders.


2017 ◽  
Vol 4 (3) ◽  
Author(s):  
Jagjit Kaur ◽  
Mohita Junnarkar

Emotional Intelligence is the ability to understand, manage one’s own and other’s feelings in order to adapt to the demands of the environment. Intimacy refers to the feelings of closeness and bondedness in close relationships. Emotional Intelligence help enhance intimacy by open expression of emotions and empathetic response to the partner’s self-disclosure. The study examined the relationship between emotional intelligence and intimacy in 108 young adults currently in a heterosexual romantic relationship, belonging to the age group of 20-35 years (M=24.1 years, SD= 3.23 years) consisting of 36 (30%) males and 72 (70%) females. The study employed three scales namely Sternberg’s Love Triangular Scale (1988), Schutte Emotional Intelligence Scale (1998) and Intimacy Attitude Scale Revised (1985). Data was collected through Google forms by emailing the questionnaire to the participants known to be in relationship through common friends and also by personally giving the questionnaire to students of universities in Delhi, NCR region. Positive correlation was found between Attitude towards intimacy and emotional intelligence; commitment and managing owns emotions subscale of emotional intelligence; attitude towards intimacy and managing other’s emotions subscale of emotional intelligence. Thus emotionally intelligent individuals have a greater desire towards intimacy and commitment in their relationships.


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