Supplier Quality Management: Investment, Inspection, and Incentives

2017 ◽  
Vol 27 (2) ◽  
pp. 304-322 ◽  
Author(s):  
Hsiao-Hui Lee ◽  
Cuihong Li
Keyword(s):  
Quality Management ◽  
Supplier Quality Management

The moderating role of competitive strategy in relating firm performance to quality management and government support

2010 ◽  
Vol 10 (1) ◽  
pp. 59-76 ◽  
Author(s):  
Jiqin Han ◽  
S.W.F. (Onno) Omta ◽  
Jacques Trienekens ◽  
Ron Kemp
Keyword(s):  
Firm Performance ◽  
Quality Management ◽  
Competitive Strategy ◽  
Process Management ◽  
Management Practices ◽  
Business Environment ◽  
Government Support ◽  
Supplier Quality Management ◽  
Quality Design

One of the main concerns in companies is quality management and its relationship to firm performance. Recently a growing interest in research is the important role of the business environment in the competitive strategy choices of companies. By proposing a conceptual framework for a general model that explains the quality management practices-firm performance link and the business environment-firm performance link, we test the moderating role of competitive strategy in the two links empirically. A survey was conducted of 229 pork-processing firms in the emerging economy of China. We find that specific quality management practices contributing to higher performance include in-company quality management, supplier quality management, employee involvement in quality management and process management, while quality design and customer quality management are not included. Findings also indicate that the business environment (government support in our research) has a positive relationship to firm performance. Competitive strategy only strengthens the relationship between firm performance and quality design, process management, supplier quality management and customer quality management.

scholarly journals Towards a Platform for a Supplier Quality Management System

2017 ◽  
Vol 2017 ◽  
pp. 1-13
Author(s):  
João Paulo Sousa ◽  
Carlos Rompante Cunha ◽  
Elisabete Paulo Morais ◽  
João Pedro Gomes
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Supplier Quality Management

Total Quality Management Practices in Multinational Corporations

2017 ◽  
pp. 805-823
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Multinational Corporations ◽  
Management Practices ◽  
Total Quality ◽  
Quality Management Practices ◽  
Supplier Quality Management ◽  
Service Training ◽  
Dynamic Quality

This chapter introduces the practices of Total Quality Management (TQM) in multinational corporations, thus explaining the history, overview, concept, and the various components of TQM. TQM practices and organizational culture, TQM practices and organizational performance (in terms of quality data and reporting, supplier quality management, product and service design, and process management), and the practical application of total quality management in service and manufacturing sectors are discussed. This calls for a change on the part of organization stakeholders to adopt these new practices through an effective in-service training for managers and staff to adequately put these principles into practice and by adopting an effective utilization of human resources to initialize and maintain the attempts to create a dynamic quality system. The chapter argues that applying total quality management practices in multinational corporations will significantly enhance organizational performance and achieve business goals in the global business environment.

Influence Factors of Online Shopping Food Quality Performance Considering the Relationship Quality

2019 ◽  
Vol 17 (2) ◽  
pp. 69-78 ◽  
Author(s):  
Xiaoping Li ◽  
Lijuan Xie ◽  
Lan Xu
Keyword(s):  
Quality Management ◽  
Service Quality ◽  
Information Sharing ◽  
Relationship Quality ◽  
Online Shopping ◽  
Quality Performance ◽  
Logistics Service ◽  
Supplier Quality Management ◽  
Logistics Service Quality ◽  
The Relationship

Most of the existing research relating to online shopping are focused on the analysis of customers' purchase intention and loyalty, but lack influencing factors on the quality performance of online shopping food. This article introduces the relationship quality, and constructs a model of relationship quality, logistics service quality, information sharing, supplier quality management and quality performance. This is done through an empirical study, taking 145 online food businesses as an example. At the same time, the relationship quality not only has an effect on the quality performance through information sharing, logistics service quality and supplier quality management, but also has an indirect effect on quality performance through information sharing and logistics service quality or information sharing and supplier quality management.

Implementing supplier management strategies for supply chain sustainability risks in multinational companies

2020 ◽  
Vol 32 (5) ◽  
pp. 923-938 ◽  
Author(s):  
Uta Juettner ◽  
Katharina Windler ◽  
André Podleisek ◽  
Maya Gander ◽  
Sandrina Meldau
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Multinational Enterprises ◽  
Single Case ◽  
Integrated Approach ◽  
Case Study Methodology ◽  
Content Type ◽  
Agency Relationships ◽  
Supplier Quality Management

PurposeIn a time where stakeholders increasingly demand social, environmental, and economic sustainability, mismanaging suppliers can impose substantial sustainability risks for a company and harm its reputation and business severely. This research explores the implementation of a corporate sustainable supplier strategy designed to cope with such risks from an agency theory perspective.Design/methodology/approachA case study of a multinational enterprise, a provider of leading mobility solutions in the realm of escalators, moving walkways and elevators, is conducted. Data is collected from multiple sources of evidence, including strategy documents, a focus group and semi-structured interviews.FindingsThe study identifies several implementation challenges and coping mechanisms in firstly, the agency relationships between the headquarter and the regional subsidiary units and secondly, the relationships between the regional subsidiary units and their suppliers.Research limitations/implicationsA framework conceptualising the implementation of sustainable supplier strategies is proposed. The framework positions the topic at the interface between supply chain sustainability risk, supplier quality management as well as agency relationships and identifies avenues for further research. The key limitations refer to the single case study methodology and the exclusion of suppliers in the data collection approach.Practical implicationsThe proposed framework can support multinational enterprises in developing corporate sustainability strategies and in implementing them in the supplier network.Originality/valueThe originality of the framework lies in the integrated approach combining supply chain sustainability risk, supplier quality management and triadic agency relationships.

scholarly journals The Structural Model of Organization Performance in Small and Medium Enterprises in Thailand Medium Enterprises in Thailand

2021 ◽  
Vol 12 (8) ◽  
pp. 2282-2288
Author(s):  
Thawatchai Nima, Et. al.
Keyword(s):  
Quality Management ◽  
Mixed Methods Research ◽  
Quantitative Research ◽  
Structural Model ◽  
Small And Medium Enterprises ◽  
Production Quality ◽  
Organization Performance ◽  
Factors Affecting ◽  
Supplier Quality Management ◽  
Medium Enterprises

This research aimed to 1. Study factors of supplier quality management and production quality management that affect organization performance.2. Confirm the structural models that affect organization performance. This study was mixed methods research. The quantitative research consisted of 13 observable variables, which collected data from 260 medium and small companies in Thailand. The qualitative research collected data from a focus group of experts involved in organizational management, quality management, and supplier management of nine experts. The research results were found that 1. The structural model of organization performance in Small and Medium Enterprises in Thailand were consistent and harmonious with empirical data, with consistency values of c2= 94.89, df = 61, c2/ df = 1.56, CFI = 0.98, GFI = 0.95, SRMR = 0.049, RMSEA = 0.046. 2. Factors affecting organization performance are factors of Supplier Quality Management, and Production Quality Management, respectively.

scholarly journals Effects of Total Quality Management Practices on Operational Performance of Ethiopian Plastic Industry

2020 ◽  
Vol 9 (6) ◽  
pp. 174-178
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Addis Ababa ◽  
Research Work ◽  
Operational Performance ◽  
Primary Data ◽  
Total Quality ◽  
Supplier Quality Management ◽  
Plastic Industry

The purpose for this research work is to evaluate the degree of total quality management (TQM) implementation in the Ethiopian plastic industry in Addis Ababa, Ethiopia and its impact on operational performance. A quantitative approach has been used via a self-administrated questionnaire. A simple random sampling technique was used to collect primary data. Correlation and regression procedures were used to analyse the primary data. The result of investigation on the level of TQM practices indicated that case industry has an acceptable level of TQM implementation. In addition, based on the regression analysis, it is concluded that two out of five of the selected TQM practices (training and supplier quality management) are significantly correlated with operational performance of plastic industry. In this process supplier quality management was considered as the most important TQM factor in terms of impacting operational performance

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