Algorithm for Population of Object Property Assertions Derived from Telecom Contact Centre Product Support Documentation

2011 ◽  
Author(s):  
Alexandre Kouznetsov ◽  
Jonas B. Laurila ◽  
Christopher J.O. Baker ◽  
Bradley Shoebottom
Keyword(s):  
Object Property ◽  
Contact Centre

Engagement, Innovation, and Impact in a Dietitian Contact Centre: The EatRight Ontario Experience

2020 ◽  
Vol 81 (3) ◽  
pp. 106-111
Author(s):  
Cameron D. Norman ◽  
Helen Haresign ◽  
Barry Forer ◽  
Christine Mehling ◽  
Judith Krajnak ◽  
...  
Keyword(s):  
Health Promotion ◽  
Healthy Eating ◽  
Professional Support ◽  
Service Access ◽  
Nutritional Knowledge ◽  
Dietary Changes ◽  
The Public ◽  
Contact Centre ◽  
The Impact

Purpose: EatRight Ontario (ERO), a multi-modal dietitian service (phone, email, web), provided the public and health intermediaries with healthy eating advice, professional support, and health promotion tools from 2007 to 2018. An evaluation of ERO was conducted to assess the impact of the model on knowledge, attitudes, and behaviour for consumers, utilization, and support levels and satisfaction provided to health intermediaries. Methods: Consumer clients were sent a survey 1–4 weeks after using the ERO service to capture self-reported dietary changes, intentions, nutritional knowledge, and satisfaction. Health intermediaries were recruited through an electronic ERO newsletter and asked about how ERO supported their practice. Results: Of the 867 consumer respondents, 92% had either made a change or indicated that information from ERO confirmed their present behaviour, and 96% indicated they would recommend the services to others. Of the 337 health intermediaries who responded 71% indicated that ERO provided services they could not deliver. Conclusions: ERO’s multi-modal dietitian contact centre provides a model for implementing successful remote service access for consumers and professionals to support healthy eating across diverse demographics and geographies, including those in geographically underserved areas.

scholarly journals Inferring object properties from human interaction and transferring them to new motions

2021 ◽  
Author(s):  
Qian Zheng ◽  
Weikai Wu ◽  
Hanting Pan ◽  
Niloy Mitra ◽  
Daniel Cohen-Or ◽  
...  
Keyword(s):  
Human Interaction ◽  
Strongly Correlated ◽  
Recognition Method ◽  
Fine Grained ◽  
Object Property ◽  
Correlated Motions ◽  
Object Properties ◽  
New Synthesis ◽  
Related Object ◽  
Highly Correlated

AbstractHumans regularly interact with their surrounding objects. Such interactions often result in strongly correlated motions between humans and the interacting objects. We thus ask: “Is it possible to infer object properties from skeletal motion alone, even without seeing the interacting object itself?” In this paper, we present a fine-grained action recognition method that learns to infer such latent object properties from human interaction motion alone. This inference allows us to disentangle the motion from the object property and transfer object properties to a given motion. We collected a large number of videos and 3D skeletal motions of performing actors using an inertial motion capture device. We analyzed similar actions and learned subtle differences between them to reveal latent properties of the interacting objects. In particular, we learned to identify the interacting object, by estimating its weight, or its spillability. Our results clearly demonstrate that motions and interacting objects are highly correlated and that related object latent properties can be inferred from 3D skeleton sequences alone, leading to new synthesis possibilities for motions involving human interaction. Our dataset is available at http://vcc.szu.edu.cn/research/2020/IT.html.

Visual Memory for Objects in Natural Scenes: From Fixations to Object Files

2005 ◽  
Vol 58 (5) ◽  
pp. 931-960 ◽  
Author(s):  
Benjamin W. Tatler ◽  
Iain D. Gilchrist ◽  
Michael F. Land
Keyword(s):  
Real World ◽  
Visual Memory ◽  
Natural Scenes ◽  
Position Information ◽  
Object Property ◽  
Immediate Recall ◽  
Object Files ◽  
Stability Data ◽  
The Stability ◽  
Types Of Information

Object descriptions are extracted and retained across saccades when observers view natural scenes. We investigated whether particular object properties are encoded and the stability of the resulting memories. We tested immediate recall of multiple types of information from real-world scenes and from computer-presented images of the same scenes. The relationship between fixations and properties of object memory was investigated. Position information was encoded and accumulated from multiple fixations. In contrast, identity and colour were encoded but did not require direct fixation and did not accumulate. In the current experiments, participants were unable to recall any information about shape or relative distances between objects. In addition, where information was encoded we found differential patterns of stability. Data from viewing real scenes and images were highly consistent, with stronger effects in the real-world conditions. Our findings imply that object files are not dependent upon the encoding of any particular object property and so are robust to dynamic visual environments.

scholarly journals An Extended Rule of the SysML Requirement Diagram Transformation into OWL Ontologies

2021 ◽  
Vol 14 (1) ◽  
pp. 506-515
Author(s):  
Ahmad Ashari ◽  
◽  
Anny Sari ◽  
Helna Wardhana ◽  
◽  
...  
Keyword(s):  
Response Time ◽  
System Modeling ◽  
Unified Modeling Language ◽  
Modeling Language ◽  
Functional Requirements ◽  
Unified Modeling ◽  
Object Property ◽  
Transformation Rules ◽  
Owl Ontology ◽  
Time Required

The System Modeling Language (SysML) used the Requirement Diagram to model non-functional requirements, such as response time, size, or system functionality, which cannot be accommodated in the Unified Modeling Language (UML). SysML Requirement Diagram, in its implementation, integrates with several diagrams describing the requirements, which are referred to as additional elements. The absence of transformation rules for these additional elements to become OWL ontology causes difficulties in reading, understanding, and tracking the requirements. In this research, an extended rule of the Requirement Diagram transformation is proposed to solve the problems. First, some transformation rules are defined to make requirements easier to trace and realize the ontology generation's automatic transformation. Second, the time required during transformation processing to prepare and generate the OWL file shows the proposed model's performance. The ontology components produced from this research, such as class, subclass, object property, and data property, can be viewed in Protégé.

Users as Developers

2008 ◽  
pp. 1330-1345
Author(s):  
Beryl Burns ◽  
Ben Light
Keyword(s):  
Human Resources ◽  
Professional Identity ◽  
Knowledge Sharing ◽  
Knowledge Work ◽  
Social Shaping Of Technology ◽  
The Social ◽  
Social Shaping ◽  
Contact Centre ◽  
Forms Of Knowledge

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social shaping of technology, we examine how discussions regarding producer-user relations require a degree of greater sophistication as we show how users develop technologies and work practices in-situ. In this case different forms of knowledge are practised to create and maintain a knowledge sharing system. We show how as staff simultaneously distance themselves from, and ally with, ICT supported encoded knowledge scripts, the system becomes materially important to the project of constructing the knowledge characteristic of professional identity. Our work implies that although much has been made of contextualising the user, as a user, further work is required to contextualise users as developers and moreover, developers as users.

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