CONTRACTOR SAFETY

1997 ◽  
Vol 37 (1) ◽  
pp. 682
Author(s):  
M.A. Thackray

This paper deals with the efforts and results of a Management driven campaign to improve contractor safety performance in WAPET's operations.WAPET Management identified Contractor safety performance as one of four key safety focus areas in their 1995 Business Plan. The other focus areas were Hazard Analysis, Training and Audit and Review.Strategies adopted for achieving improvements in contractor safety included:aligning Contractor Goals and Objectives with WAPET's by involving major contractors in 'Best Practices' workshops. The workshops specifically addressed the Business Plan focus areas and the identification and measurement of performance indicators. The workshops provided contractors with an open forum to express their views and efforts in these areas;holding follow-up meetings with individual contractors and contractor groups with common areas of work. Both contractors and WAPET management detailed the status and efforts being put into these areas. These meetings identified improvement opportunities and opened up communication links both with WAPET personnel and between contractors; andimplementing the results of the workshop and meetings by upgrading WAPET's Safety Management System particularly in the areas of pre-qualification, contracting philosophies and contractor management philosophies.Feedback on each stage of the 1995 program was used to determine the strategies for the 1996 program. The workshops and meetings highlighted process improvement opportunities particularly in areas of industry standardisation, development of contractor Safety Management Systems, lines of communication/accountability, employee involvement and performance indicators. These opportunities were documented in a 'Contractor Best Practice* manual of which over 350 have been distributed.Conventional safety measures indicate a 50 per cent improvement in both LTI and Total Reportable frequency rates for WAPET's contractors in the past 12 months. The success of the program was also demonstrated by other indicators such as greater openness in communications, greater participation in safety meetings and a closer working relationship with WAPET.

2020 ◽  
Vol 15 (1) ◽  
Author(s):  
A. Naranjo ◽  
S. Ojeda ◽  
M. Giner ◽  
M. Balcells-Oliver ◽  
L. Canals ◽  
...  

Abstract Summary The coordination of Fracture Liaison Services (FLS) with Primary Care (PC) is necessary for the continuity of care of patients with fragility fractures. This study proposes a Best Practice Framework (BPF) and performance indicators for the implementation and follow-up of FLS-PC coordination in clinical practice in Spain. Purpose To develop a BPF for the coordination of FLS with PC in Spain and to improve the continuity of care for patients with fragility fractures. Methods A Steering Committee selected experts from seven Spanish FLS and related PC doctors and nurses to participate in a best practice workshop. Selection criteria were an active FLS with an identified champion and prior contact with PC centres linked to the hospital. The main aim of the workshop was to review current FLS practices in Spain and their integration with PC. A BPF document with processes, tools, roles, and metrics was then generated. Results Spanish FLS consists of a multidisciplinary team of physicians/nurses but with low participation of other professionals and PC staff. Evaluation and treatment strategies are widely variable. Four desired standards were agreed upon: (1) Effective channels for FLS-PC communication; (2) minimum contents of an FLS clinical report and its delivery to PC; (3) adherence monitoring 3 months after FLS baseline visit; and (4) follow-up by PC. Proposed key performance indicators are (a) number of FLS-PC communications, including consensus protocols; (b) confirmation FLS report received by PC; (c) medical/nursing PC appointment after FLS report received; and (d) number of training sessions in PC. Conclusions The BPF provides a comprehensive approach for FLS-PC coordination in Spain, to promote the continuity of care in patients with fragility fractures and improve secondary prevention. The implementation of BPF recommendations and performance indicator tracking will benchmark best FLS practices in the future.


2001 ◽  
Vol 44 (6) ◽  
pp. 127-134 ◽  
Author(s):  
P. Pybus ◽  
G. Schoeman

There is a move throughout the developed world to introduce benchmarking techniques to the management of water and sanitation systems. The indicators that are being considered for benchmarking purposes tend to cover a broad band of activities that are part of the scope of management of large organisations. Most of the lists that have been prepared do not really cater for the implementation and operation of small rural schemes. The greatest need is the implementation of sustainable schemes for this category of consumer. The implementation of a rural water and sanitation scheme involves the negotiation in the initial stages with the local community representatives of what the community wants and how it will be provided and operated. This may have to be preceded by a period of empowerment so that the negotiations can be conducted by informed people. At the conclusion of the negotiations a business plan can be prepared that should be implemented in association with the community. The project is at this stage mainly in the control of a professional engineer, responsible for the technical interpretation of the business plan and the management of the construction phase. Finally, after commissioning, a water service provider will be responsible for the operation, management and maintenance of the scheme on a sustainable basis. The key actions and activities are identified and performance criteria defined. As communication at the beginning of the project is a critical component, the success of this is confirmed by examination and discussion as to how much has in fact been communicated and understood correctly. Other performance indicators for the operational phase are derived from the conventional ones used in the developed world. Finally, it is important that the participants, do not see the measurement of performance as a threatening situation, but rather a stepping stone to improvement of not only performance, but also of subsequent reward.


2003 ◽  
Vol 3 (1-2) ◽  
pp. 153-161 ◽  
Author(s):  
T. Carpenter ◽  
A. Lambert ◽  
R. McKenzie

In 1999 and 2000, IWA Task Forces on Water Losses and Performance Indicators published their conclusions of over three years research, analysis and discussions. For the topics of Non-Revenue Water, Water Losses, Apparent Losses and Real Losses, these included:a recommended standard terminology, with definitions and procedures for assessing these components of the Annual Water Balance;recommended performance indicators for each of these components. This work represents a major step forward in defining the “best practice” approach to assessing and presenting components of Non-Revenue Water, for more rational comparisons of performance in diverse systems within a single organisation, within the same country, and between countries. The 21 members of the Water Services Association of Australia (WSAA) provide water and wastewater services to 12.9 million Australians. WSAA seeks to promote “best practice”, and act as a national focus for all interested parties. In February 2000 WSAA organised a national Workshop in Melbourne to discuss the IWA methodology. Arising from this Workshop, WSAA commissioned the production of customised Software and an Associated User Manual known as “Benchloss”, to promote and facilitate the application of the IWA recommended methodology throughout Australia. The paper will describe the development and application of “Benchloss” to date, with a comparison of Australian performance data against an International Data Set used by the Water Losses Task Force.


2019 ◽  
Vol 47 (9) ◽  
pp. 1-14
Author(s):  
Guan Wang ◽  
Xiaohu Zhou

We developed and tested a model linking safety innovation intention with safety innovation behavior and safety performance. Participants were 407 employees of blasting, chemical, mining, and other high-risk industries in China. The results indicated that safety innovation intention was positively associated with safety performance, and safety innovation behavior played a partial mediating role in this relationship. In addition, safety climate moderated the relationship between safety innovation intention and safety innovation behavior, which mediated the interaction of safety climate and safety innovation behavior in predicting safety performance. The results support the importance of the effect of organizations' subjective intention and climate on their innovation behavior and performance in the safety domain.


Author(s):  
Volodymyr Ageev ◽  
Andrii Horpinyuk ◽  
Arseniy Khabutdinov ◽  
Volodymyr Koskovetsky

The results of the work of the UNECE ITC on the development of the SafeFITS tool were reviewed, the indicators proposed in the framework of this tool for assessing the effectiveness of making management decisions in order to ensure road safety were analyzed and the possibility and relevance of its application in Ukraine were considered. Keywords: road safety, road traffic incident, road traffic fatalities and injuries, road safety performance indicators (RSPI), road safety management system.


Author(s):  
Turki Alolah ◽  
Rodney Anthony Stewart ◽  
Kriengsak Panuwatwanich ◽  
Sherif Mohamed

Purpose – The purpose of this paper is to empirically develop a safety performance (SP) framework for evaluating the various leading and lagging indicators of SP in Saudi public schools. Design/methodology/approach – A comprehensive review of the safety and performance evaluation literature enabled the formulation of the constructs, factors and items that underpinned a conceptual SP evaluation framework. The research method involved a conceptual framework review and refinement process with 18 experts, followed by a questionnaire survey of 200 respondents from Saudi public schools. The final form of the SP evaluation framework was determined through a rigorous statistical analysis process, including exploratory factor analysis to uncover the underlying framework architecture from a relatively large set of items, and then the application of the partial least squares method to confirm framework adequacy and to assign loading coefficients. Findings – The developed SP evaluation framework for Saudi schools included five constructs, namely, safety management and leadership, safety learning and training, safety policy, procedures, and processes, workforce safety culture and SP. Practical implications – The developed SP evaluation framework is proposed for implementation by the Saudi Ministry of Education to better monitor and manage school safety in the future. Originality/value – This SP evaluation framework is one of the first to holistically evaluate SP in schools, particularly in the Saudi Arabian context.


2015 ◽  
Vol 7 (1) ◽  
pp. 17-32 ◽  
Author(s):  
Ahmed Al Kaabi ◽  
Alyazi Al Mazrouei ◽  
Salma Al Hamadi ◽  
Mariam Al Yousuf ◽  
Eunice Taylor

Purpose – This paper aims to provide an overview of the methods used, and results found, during an in-depth investigation into the status of food safety management systems in eight types of Abu Dhabi businesses. It is the second article in a Worldwide Hospitality and Tourism Themes theme issue presenting a comprehensive government strategy for improving food safety management standards across the hospitality industry. Design/methodology/approach – The research process gathered quantitative and qualitative data from industry visits, surveys, interviews, document analysis, focus groups and stakeholder workshops. Findings – Standards varied across the industry, with distinct characteristics and patterns across the eight groups. Systems were most likely to be found to be in place within hotels. However, there were some issues with validation, documentation and particularly certification. In other sectors, there were lower levels of food safety management with some additional specific challenges. The baseline data identified, along with regulatory requirements based on international best practice, provided a detailed road map for outcomes to be achieved in the Emirate of Abu Dhabi. Originality/value – The article brings together a theoretical and practical discussion of food safety standards within the hospitality industry, with a unique insight into a practical application in the Emirate of Abu Dhabi. It will be of value to practitioners, researchers, policy makers and other stakeholders involved in the food industry.


2021 ◽  
Vol 13 (10) ◽  
pp. 5636
Author(s):  
Luca D’Alonzo ◽  
Maria Chiara Leva ◽  
Edgardo Bucciarelli

This paper aims to analyze the impact that different attributes related to a Regional Airport service and the socio-economic factors of the passengers have on the passenger’s overall satisfaction. The study also compared passenger and employee satisfaction in relation to the service offered by the airport, to identify possible critical areas of improvement. An Ordinal Logistic Regression (OLR) approach was used to model how the attributes considered for qualifying airport services and the socio-economic variables impact the predicted variable (i.e., passenger satisfaction). Furthermore, the results were triangulated to include quality and safety performance indicators as an objective anchor point for the performance of the company. The findings indicate interesting areas of difference between the perceptions of the passengers and airport employees regarding a company’s services and its performance. The company managers in the key areas of operation were then asked to select the main areas of improvement among the ones highlighted by the survey’s results. Quality and safety indicators were also helpful in enriching the analysis and indicating good synergy with the suggestions collected from the passengers’ and the employees’ surveys, offering yet another complementary perspective.


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