scholarly journals Comparing Passenger Satisfaction, Employees’ Perspective and Performance on Quality and Safety Indicators: A Field Study

2021 ◽  
Vol 13 (10) ◽  
pp. 5636
Author(s):  
Luca D’Alonzo ◽  
Maria Chiara Leva ◽  
Edgardo Bucciarelli
Keyword(s):  
Performance Indicators ◽  
Safety Performance ◽  
Economic Factors ◽  
Quality And Safety ◽  
Critical Areas ◽  
Passenger Satisfaction ◽  
Socio Economic Variables ◽  
And Performance ◽  
The Impact ◽  
Socio Economic Factors

This paper aims to analyze the impact that different attributes related to a Regional Airport service and the socio-economic factors of the passengers have on the passenger’s overall satisfaction. The study also compared passenger and employee satisfaction in relation to the service offered by the airport, to identify possible critical areas of improvement. An Ordinal Logistic Regression (OLR) approach was used to model how the attributes considered for qualifying airport services and the socio-economic variables impact the predicted variable (i.e., passenger satisfaction). Furthermore, the results were triangulated to include quality and safety performance indicators as an objective anchor point for the performance of the company. The findings indicate interesting areas of difference between the perceptions of the passengers and airport employees regarding a company’s services and its performance. The company managers in the key areas of operation were then asked to select the main areas of improvement among the ones highlighted by the survey’s results. Quality and safety indicators were also helpful in enriching the analysis and indicating good synergy with the suggestions collected from the passengers’ and the employees’ surveys, offering yet another complementary perspective.

Women’s empowerment and family poverty in the Tawhidi epistemological approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aas Nurasyiah ◽  
Miyasto Miyasto ◽  
Tatik Mariyanti ◽  
Irfan Syauqi Beik
Keyword(s):  
Women's Empowerment ◽  
Women’S Empowerment ◽  
Economic Factors ◽  
Analysis Tool ◽  
Economic Variables ◽  
Content Type ◽  
Islamic Perspective ◽  
Socio Economic Variables ◽  
The Impact ◽  
Socio Economic Factors

Purpose The purpose of this paper is to investigate the socio-economic factors that will affect women’s empowerment from an Islamic perspective (the Tawhidi epistemological approach) and the impact of women’s empowerment on reducing family poverty. Design/methodology/approach Using a quantitative approach to see the relationship between research variables with structural equation model-partial least squares as the analysis tool. Findings In general, socio-economic variables had direct and indirect effects on reducing family poverty. In addition, the variable of women’s empowerment in an Islamic perspective can strengthen the influence of socio-economic variables on the alleviation of family poverty. Research limitations/implications The limitation of this research lies in the use of religiosity as an indicator with some constraints and the inclusion of all the necessary dimensions of a Muslim family. Additionally, because of the scope of the present research, the results may not be applicable in different areas, especially countries with distinctive characteristics such as having Muslims as the major population. On the other hand, the results of this research may provide comprehensive indicators of empowered Muslim women which enable the correlation between the socio-economic factors and women’s empowerment and how women’s empowerment can contribute to the alleviation of family poverty from the perspective of Islam. Originality/value This research provides new insights into the variable of women’s empowerment measured using the Islamic paradigm (Tawhidi epistemology) and includes religiosity as a variable that directly and indirectly influences the reduction of family poverty.

scholarly journals Role of Corporate Governance Professionals’ on Firm Value

2020 ◽  
Vol 9 (3) ◽  
pp. 258-262
Keyword(s):  
Corporate Governance ◽  
Firm Value ◽  
Economic Factors ◽  
Net Worth ◽  
Average Value ◽  
Significant Difference ◽  
Socio Economic Variables ◽  
The Impact ◽  
Socio Economic Factors

This piece of study is designed to analyse the socio economic profiles of the corporate governance professional’s opinion on the impact of CG (Corporate Governance) on FV (Firm value) from the angle of their socio economic profile. The study considered 90 company secretaries as Corporate Governance Professionals and elicited their opinion on the aspect of Corporate Governance and Firm value, with the help of semi-structured questionnaire circulated through Google forms. After implementation of the Companies Act 2013 we have completed nearly five years. Now this is the time to see how far the socio economic characteristics of professionals influence the FV? The socio economic variables were represented by Gender, Age, Educational Qualification, Profession and Experience etc., and for the purpose of Firm value an average value of Turnover, paid up capital, net worth, EPS and Return on Investments were considered. The study found significant difference between opinion based Socio-economic factors (age and profession) and impact of CG on FV, and the remaining socio economic factors were not found significantly differentiating their impact on firm value.

scholarly journals Socio-economic Factors Influencing the Development of Renewable Energy Production Sector in Poland

2021 ◽  
Vol 24 (1) ◽  
pp. 38-54
Author(s):  
Tadeusz A. Grzeszczyk ◽  
Waldemar Izdebski ◽  
Michał Izdebski ◽  
Tadeusz Waściński
Keyword(s):  
Renewable Energy ◽  
Energy Production ◽  
Hard Coal ◽  
Economic Factors ◽  
Eu Law ◽  
Factors Influencing ◽  
Level Ii ◽  
Renewable Energy Production ◽  
The Impact ◽  
Socio Economic Factors

Poland is not one of the leaders in the use of renewable energy sources (RES), and most energy is still produced using hard coal and lignite. Therefore, there are noteworthy emissions of air pollution (including ashes and greenhouse gases), and the Polish energy sector is characterized by a substantial degree of carbonization, which, as a result, threatens to expressively increase the costs of electricity production, leading to financial penalties imposed by the EU. The aim of this paper is to analyze socio-economic factors influencing the development of the RES sector in Poland. According to this aim, expert research was carried out, in which the factors influencing development potential of RES were assessed at two levels (level II – 5 factors, level III – 15 factors) according to the factor tree analysis. Based on the analysis of the level II factors, it can be concluded that the development of the RES sector in Poland will depend to a decisive extent on factors such as: EU decisions and Polish legislation affecting the development of the RES sector in Poland, prices and availability of conventional energy carriers. Other two factors – regional policy on ecology and ecological awareness in Poland – have so far little impact on the development of this sector in the state. The analysis of the level III factors shows that the greatest impact on the development of the RES sector in Poland is the influence of European lobbying of manufacturers of machinery and equipment for renewable energy production on EU law, the impact of Polish lobbying of conventional energy producers on Polish law in the production of renewable energy and the influence of European lobbying of renewable energy producers into EU law.

scholarly journals Menentukan Nilai Penggantian Wajar Lahan Terdampak Pekerjaan Reaktifasi Jalur Kereta Api Trase Muaro Logas, Kabupaten Sijunjung, Provinsi Sumatera Barat

2019 ◽  
Vol 17 (1) ◽  
pp. 46-55
Author(s):  
Hasta Herlan Asymar
Keyword(s):  
Local Government ◽  
Vulnerable Groups ◽  
Economic Factors ◽  
The Public ◽  
Railway Line ◽  
The Poor ◽  
Reform Plan ◽  
The Social ◽  
The Impact ◽  
Socio Economic Factors

Abstract  – The calculation of the value of the Reasonable Land Turnover Terdamapak Job Reaktifasi railway line for arbitration was Muaro Logas was part of the study of the action of liberation/land and buildings for the reform plan of the reaktifasi railway line between Muaro-Logas is part of the planning of the reactivation railway line. This study analyzes regulations and policies, perceived an inventory and survey/census by identifying the affected community land procurement, with regard to the characteristics and the types of harm experienced, agreement agreement between the local government, the province and the Center in funding the acquisition of land; analyze optimum land procurement and analyse livelihood for the population affected by socio-economic factors, analyzing the parameters with the social, cultural, and economic related to population, the impact of the procurement of land and influence implementation of the work against the poor, residents of the tribal minorities, alienated, and other vulnerable groups, including women, as well as the institutional framework in planning the liberation of land and the settlements back including duties and responsibilities each institution. In the calculation of the Reasonable Replacement Value using Standar Penilaian Indonesia306 (SPI 306) about the assessment of the provision of Land for development for the benefit of the public

Contributing Factors in Violent Youth Behaviour: A Study in the Limpopo Province, South Africa

2021 ◽  
Vol 14 (1) ◽  
pp. 571-580
Author(s):  
Tshilidzi O. Ramakulukusha ◽  
Sunday S. Babalola ◽  
Ntsieni S. Mashau
Keyword(s):  
South Africa ◽  
Focus Group ◽  
Youth Care ◽  
Limpopo Province ◽  
Economic Factors ◽  
Violent Behaviour ◽  
Child And Youth Care ◽  
Violent Youth ◽  
The Impact ◽  
Socio Economic Factors

Background: Violent behaviour in youth is regarded as a significant public health problem associated with severe physical and psychological consequences. Despite the availability of rehabilitation programmes rendered at child and youth care centres (CYCC's) in the Limpopo Province, South Africa, there is an escalation and repetition of violent behaviours among the youth due to some underlying socio-economic factors. Objective: The study sought to explore and describe the factors contributing to violent behaviours among the youth. Methods: A qualitative, explorative, and descriptive research design was used. A non-probability, purposive sampling method was used to select participants in this study. The study population consisted of youth, from the age of 15-20 years old, who were admitted to the child and youth care centres due to violent behaviours. Focus group discussions and in-depth individual interviews were used to collect data from participants. A semi-structured interview guide and focus group discussion guide were used to collect data until data saturation which occurred after interviewing 48 participants. Data were analysed following Tesch’s open code data analysis technique. Measures to ensure trustworthiness and ethical principles were adhered to. Results: Two themes emerged from the analysed data, namely, the socio-economic factors contributing to violent behaviours among the youth in CYCCs and the effectiveness of rehabilitation programmes for violent youth behaviours in CYCCs. Eight sub-themes were derived from the two main themes. The home environment, the influence of delinquent peers, availability, and misuse of drugs and alcohol were most cited as the factors contributing to violent behaviours among the youth in CYCCs in the Limpopo Province. The study's findings revealed that youth had little knowledge of the impact that violent behaviour has on the victim, themselves, their families, and society. Conclusion: Rehabilitation programmes for violent behaviours among the youth will have better outcomes by involving the youth's family, especially the parents/guardians. Also, the child and youth care centres and youth violence policymakers need to emphasise family education as one of the most crucial violence prevention strategies in vulnerable youth.

Technology and culture

2011 ◽  
pp. 273-285 ◽  
Author(s):  
Alev M. Efendioglu ◽  
Vincent F. Yip
Keyword(s):  
Local Environment ◽  
The Internet ◽  
Economic Factors ◽  
Technology And Culture ◽  
Internet Users ◽  
The World ◽  
Different Characteristics ◽  
The Impact ◽  
Socio Economic Factors

The number of Internet users around the world has been steadily growing and this growth has provided the impetus and the opportunities for global and regional e-commerce. However, as with the Internet, different characteristics (infrastructure and socio-economic) of the local environment have created a significant level of variation in the acceptance and growth of e-commerce in different regions of the world. Our research focuses on the impact of these infrastructure and socio-economic factors on e-commerce development in China and the findings provide insights into the role of culture in e-commerce, and the factors that may impact a broader acceptance and development of e-commerce in China. In this chapter, we present and discuss our findings, and propose some strategies for success for e-commerce in China.

A Composite-Model for E-Commerce Diffusion

2008 ◽  
pp. 2929-2947 ◽  
Author(s):  
Alexander Yap ◽  
Jayoti Das ◽  
John Burbridge ◽  
Kathryn Cort
Keyword(s):  
Cluster Analysis ◽  
Regression Model ◽  
Composite Model ◽  
Internet Usage ◽  
The Internet ◽  
Economic Factors ◽  
Cross Country ◽  
Impact Of Technology ◽  
The Impact ◽  
Socio Economic Factors

Why are some countries successful with e-commerce while others flounder? The purpose of this article is to study the impact of technology, cultural, and socio-economic factors on the global diffusion of e-commerce. While past studies have focused on technology reasons alone, this research includes cultural and socio-economic factors as well. Having access to the Internet does not necessarily translate to e-commerce usage. Fundamentally, culture and socio-economic factors are pivotal in bridging the gap between Internet usage and e-commerce diffusion. The objective is to provide a model that quantifies the aggregated influences of all factors on global e-commerce diffusion. A cross-country regression model analyzes the determinants of e-commerce diffusion and the results used in a cluster analysis to provide further evidence that the propensity for e-commerce depends on the interplay among the different factors. The results can provide firms with an improved understanding of strategies to employ while implementing e-commerce.

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