Limited‐Income Customers: How Utilities Can Bridge the Energy Affordability Gap and Build a Financially Stable Customer Base

2020 ◽  
Vol 36 (9) ◽  
pp. 8-17
Author(s):  
Amanda Aweh ◽  
Malcolm Friday ◽  
Brooke Scanlon
Keyword(s):  
2019 ◽  
Vol 46 (2) ◽  
pp. 332-346 ◽  
Author(s):  
P. A. Morris

The Sheals taxidermy business in Belfast became famous for the quality of their work. Three of their order books survive, recording jobs done for named customers from January 1897 to December 1911, and January 1919 to January 1920 inclusive. Such records are extremely scarce as few taxidermists appear to have kept any regular paperwork until recent times, and little information has survived about such businesses from the heyday of commercial taxidermy. This paper reviews the types of taxidermy undertaken, species handled and the customer base for what became one of the leading taxidermists in Ireland, with an international reputation.


Author(s):  
Amit Kumar Bhanja ◽  
P.C Tripathy

Innovation is the key to opportunities and growth in today’s competitive and dynamic business environment. It not only nurtures but also provides companies with unique dimensions for constant reinvention of the existing way of performance which enables and facilitates them to reach out to their prospective customers more effectively. It has been estimated by Morgan Stanley that India would have 480 million shoppers buying products online by the year 2026, a drastic increase from 60 million online shoppers in the year 2016. E-commerce companies are aggressively implementing innovative methods of marketing their product offerings using tools like digital marketing, internet of things (IoT)and artificial intelligence to name a few. This paper focuses on outlining the innovative ways of marketing that the E-Commerce sector implements in orders to increase their customer base and aims at determining the future scope of this area. A conceptual comparative study of Amazon and Flipkart helps to determine which marketing strategies are more appealing and beneficial for both the customers and companies point of view.


2007 ◽  
Vol 2 (1) ◽  
pp. 76-85
Author(s):  
Booi Hon Kam ◽  
Hernan Riquelme

The advent of Internet has provided banks an opportunity to reduce costs, increase customer base, and mass customize by delivering their products and services through this medium. A flurry of studies on Internet banking (IB) has since emerged. The majority of these studies, however, have been directed to either IB adoption or IB service quality delivery. With few exceptions, the impact that customer satisfaction with e-banking service qualities has on IB usage remains unexplored. This study examines a sample of Australian IB users based on their frequency and length of usage. The results show that as customers become more acclimatized to IB, they use these services more often. Further, daily and frequent IB users are more pleased with “ease of use” and “aesthetics” and tend to use IB more for electronic fund transfer and foreign exchange transactions than the less frequent users. The findings suggest that banks need to develop more customized services since there are distinct market segments with different banking requirements.


2017 ◽  
Vol 61 (11) ◽  
pp. 1341-1357 ◽  
Author(s):  
David Décary-Hétu ◽  
Olivier Quessy-Doré

Organizations involved in the sale of illicit products and services have been described as small, ephemeral, and local rather than global. Given their limited size, such organizations are often unable to attract large pools of customers, but it has been noted that organizations that manage to build a small but loyal customer base are likely to be more secure and to incur fewer risks of arrest and victimization. There has been little previous research into the loyalty of repeat buyers on Internet markets but a new technological innovation, cryptomarkets, makes it now more possible to track transactions between vendors and their customers. This article looks at the level of loyalty of cryptomarket repeat buyers by tracking their purchases over time. We find that, on average, customers make 60% of their purchases from the same vendor and that providing increased amounts of information to customers increases the loyalty of cryptomarket vendors’ customer base.


2017 ◽  
Vol 138 (2) ◽  
pp. 665-687
Author(s):  
Hyungna Oh ◽  
Yun Jeong Choi

2019 ◽  
Vol 2 (1) ◽  
pp. 49-62
Author(s):  
Dwi Putri Damayanti ◽  
Shanty Silitonga ◽  
Raimundus Pakpahan

Samosir Regency does not yet have a habitable residence because of limited income, so many of the people live in the villages. In addition, the Samosir region is also an earthquake prone area. Researchers aim is to create livable houses that are able to meet the health requirements and meets the need of resident in Samosir Regency. The design also requires special research on healthy and earthquake-friendly house. The method that will be used in this design are 6 (six) steps, namely ideas / ideas, information, analysis, synthesis, evaluation, and action. Based on the results of the analysis that has been carried out, the use of red brick with a continuous foundation of river stone is the choice of a good structure for earthquake-friendly homes in Samosir district. This residential modeling also included the social elements of Batak Toba culture into it so that this housing could only be applied in the Samosir Regency area.


2018 ◽  
Vol 8 (4) ◽  
pp. 1-27 ◽  
Author(s):  
Ali H. Choucri ◽  
Anne Dietterich ◽  
Victoria Gillern ◽  
Julia Ivy

Learning outcomes Expected learning outcomes: To respond to the case question, students would analyze macro- and microeconomic differences to determine HC Securities’ preferred global strategy and appropriate market entry mode. The case demonstrates how instability in a local market, in this case Egypt, can force a company to go global. It also demonstrates how two superficially similar markets, Singapore and Hong Kong, provide different opportunities for HC Securities and require different global strategies: Singapore provides a jumping-off point to its predominantly Muslim neighbors Malaysia and Indonesia, whereas Hong Kong gives access to China and could provide a new customer base of Asian investors willing to invest in Africa and the Middle East. Case overview/synopsis Brief overview of the case: The case introduces the Egyptian investment company HC Securities, which is facing challenges related to Egypt’s political instability and economic slowdown. HC Securities’ CEO, Mr. Choucri, feels expansion to one of the Asia-Pacific countries could help with the company’s growth and stability. He identifies Hong Kong and Singapore as the most compelling locations because of their sophisticated economies and growth potential in the investments industry. This case provides information about each market, allowing students to respond to the question “What should Choucri do to assure a market-based solution for his company?” Complexity academic level Student level and proposed courses: The case is appropriate for use in undergraduate courses in international business or strategic management. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code International Business.


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