A Multidisciplinary Approach to Service Encounters
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Published By BRILL

9789004260160, 9789004260160, 9789004260153, 9789004260153

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

7 The Impact of Cultural Dimensions on the Engagement Markers of Spanish, British and us Toy Selling Websites

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_008 ◽

2015 ◽

pp. 139-163 ◽

Cited By ~ 3

Keyword(s):

Cultural Dimensions ◽

The Impact

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1 Service Encounters and Communication: Why a Multidisciplinary Approach?

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_002 ◽

2015 ◽

pp. 1-12

Keyword(s):

Multidisciplinary Approach ◽

Service Encounters

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10 The Role of Nonverbal Communication in Service Encounters

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_011 ◽

2015 ◽

pp. 211-228

Keyword(s):

Nonverbal Communication ◽

Service Encounters

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9 Service Encounters in the Natural World: Bringing Children Along

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_010 ◽

2015 ◽

pp. 189-210

Keyword(s):

Natural World ◽

Service Encounters

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3 Address Forms and Relational Work in E-commerce: The Case of Service Encounter Interactions in MercadoLibre Ecuador

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_004 ◽

2015 ◽

pp. 37-64 ◽

Cited By ~ 4

Keyword(s):

Service Encounter ◽

Relational Work ◽

Address Forms

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11 Seeking Attention: Testing a Model of Initiating Service Interactions

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_012 ◽

2015 ◽

pp. 229-247 ◽

Cited By ~ 2

Keyword(s):

Service Interactions

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Index

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_013 ◽

2015 ◽

pp. 249-251

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8 The Evolution of Communication with Foreign Population in Medical Settings in Spain

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_009 ◽

2015 ◽

pp. 164-187

Keyword(s):

Medical Settings ◽

Foreign Population ◽

Evolution Of Communication

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6 Pragmatic Variation in the Performance of Requests: A Comparative Study of Service Encounters in Valencia and Granada (Spain)

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_007 ◽

2015 ◽

pp. 113-137 ◽

Cited By ~ 1

Keyword(s):

Comparative Study ◽

Service Encounters ◽

Pragmatic Variation

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5 Customer Perceptions of Politeness as a Differentiating Element in Spanish Restaurants Encounters

A Multidisciplinary Approach to Service Encounters ◽

10.1163/9789004260160_006 ◽

2015 ◽

pp. 85-112 ◽

Cited By ~ 2

Keyword(s):

Customer Perceptions

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A Multidisciplinary Approach to Service EncountersLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By BRILL

7 The Impact of Cultural Dimensions on the Engagement Markers of Spanish, British and us Toy Selling Websites

1 Service Encounters and Communication: Why a Multidisciplinary Approach?

10 The Role of Nonverbal Communication in Service Encounters

9 Service Encounters in the Natural World: Bringing Children Along

3 Address Forms and Relational Work in E-commerce: The Case of Service Encounter Interactions in MercadoLibre Ecuador

11 Seeking Attention: Testing a Model of Initiating Service Interactions

Index

8 The Evolution of Communication with Foreign Population in Medical Settings in Spain

6 Pragmatic Variation in the Performance of Requests: A Comparative Study of Service Encounters in Valencia and Granada (Spain)

5 Customer Perceptions of Politeness as a Differentiating Element in Spanish Restaurants Encounters

A Multidisciplinary Approach to Service Encounters
Latest Publications