Managing High-Tech Services Using a CRM Strategy
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Published By CRC Press

9781574443462, 9781420025323

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Managing Service as a Line of Business

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.pt1 ◽

2002 ◽

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State-of-the-Art Crm and Sms Technology

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ch6 ◽

2002 ◽

Keyword(s):

State Of The Art

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Overall Issues in Managing Service

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ch13 ◽

2002 ◽

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Marketing and Selling Service

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ch10 ◽

2002 ◽

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A New Strategic View of the U.S. Service Market Size, Structure, Segmentation, and Trends

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ax1 ◽

2002 ◽

Keyword(s):

Size Structure ◽

Market Size ◽

Service Market ◽

The U.S

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Managing High-Tech Services Using a CRM Strategy

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.fmatt ◽

2002 ◽

Cited By ~ 1

Keyword(s):

High Tech

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Pricing Service to Maximize Revenues and Profits

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ch11 ◽

2002 ◽

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Bibliography

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ax2 ◽

2002 ◽

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Managing Service in Specific Market Segments

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.ch2 ◽

2002 ◽

Keyword(s):

Market Segments

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Measuring and Evaluating Service Quality

Managing High-Tech Services Using a CRM Strategy ◽

10.1201/9781420025323.pt3 ◽

2002 ◽

Keyword(s):

Service Quality

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Managing High-Tech Services Using a CRM StrategyLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By CRC Press

Managing Service as a Line of Business

State-of-the-Art Crm and Sms Technology

Overall Issues in Managing Service

Marketing and Selling Service

A New Strategic View of the U.S. Service Market Size, Structure, Segmentation, and Trends

Managing High-Tech Services Using a CRM Strategy

Pricing Service to Maximize Revenues and Profits

Bibliography

Managing Service in Specific Market Segments

Measuring and Evaluating Service Quality

Managing High-Tech Services Using a CRM Strategy
Latest Publications