Superior Customer Value in the New Economy
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TOTAL DOCUMENTS

30

(FIVE YEARS 0)

H-INDEX

1

(FIVE YEARS 0)

Published By CRC Press

9781574443561, 9780203501498

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Boston Market — Process Flow Outcomes

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.pt5 ◽

2004 ◽

Keyword(s):

Market Process ◽

Process Flow

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Defining and Refining the Value Proposition

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.ch7 ◽

2004 ◽

Keyword(s):

Value Proposition

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Process and Customer Value

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.ch3 ◽

2004 ◽

Keyword(s):

Customer Value

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Being Customer Oriented

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.ch2 ◽

2004 ◽

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The Grateful Dead — Creating Deadheads by Providing Drop-Dead Customer Service

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.bmatt6 ◽

2004 ◽

Keyword(s):

Customer Service ◽

Grateful Dead

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Delicato Family Winery — Building and Communicating Value

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.bmatt2 ◽

2004 ◽

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Walgreens — Customer Orientation

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.bmatt18 ◽

2004 ◽

Keyword(s):

Customer Orientation

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Rubbermaid — Market Orientation

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.bmatt12 ◽

2004 ◽

Keyword(s):

Market Orientation

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Nantucket Nectars — Perceived Quality

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.bmatt11 ◽

2004 ◽

Keyword(s):

Perceived Quality

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Front Matter

Superior Customer Value in the New Economy ◽

10.1201/9780203501498.fmatt ◽

2004 ◽

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