Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy
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Published By Springer International Publishing

9783319985114, 9783319985121

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

A Multilayer Framework for Service System Analysis

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_13 ◽

2018 ◽

pp. 285-306 ◽

Cited By ~ 1

Author(s):

Robert Blair Frost ◽

Michael Cheng ◽

Kelly Lyons

Keyword(s):

System Analysis ◽

Service System

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Clarifying the Concept of Smart Service System

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_16 ◽

2018 ◽

pp. 349-376 ◽

Cited By ~ 3

Author(s):

Chiehyeon Lim ◽

Paul P. Maglio

Keyword(s):

Service System ◽

Smart Service

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The Sequence of Service: An Affect Perspective to Service Scheduling

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_4 ◽

2018 ◽

pp. 49-76 ◽

Cited By ~ 4

Author(s):

Michael J. Dixon ◽

Liana Victorino

Keyword(s):

Service Scheduling

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Population Health as a Network of Services: Integration of Health, Education, and Social Services

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_26 ◽

2018 ◽

pp. 589-618

Author(s):

William B. Rouse ◽

Kara M. Pepe ◽

Michael M. E. Johns

Keyword(s):

Health Education ◽

Population Health ◽

Social Services ◽

Services Integration

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Exploring the Journey to Services

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_17 ◽

2018 ◽

pp. 377-407 ◽

Cited By ~ 2

Author(s):

Veronica Martinez ◽

Andy Neely ◽

Chander Velu ◽

Stewart Leinster-Evans ◽

Dav Bisessar

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Incremental and Radical Service Innovation in Healthcare

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_27 ◽

2018 ◽

pp. 619-638 ◽

Cited By ~ 2

Author(s):

Peter Samuelsson ◽

Lars Witell ◽

Patrik Gottfridsson ◽

Mattias Elg

Keyword(s):

Service Innovation

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The Future of Service Systems: From Synergetics to Multi-Sided Platforms

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_11 ◽

2018 ◽

pp. 237-247

Author(s):

Jennifer D. Chandler

Keyword(s):

Service Systems ◽

The Future

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Service-Dominant Logic: Inward and Outward Views

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_30 ◽

2018 ◽

pp. 675-710

Author(s):

Luigi Cantone ◽

Pierpaolo Testa ◽

Teresa Marrone

Keyword(s):

Service Dominant Logic ◽

Dominant Logic

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Value-in-Context: An Exploration of the Context of Value and the Value of Context

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_20 ◽

2018 ◽

pp. 457-477 ◽

Cited By ~ 1

Author(s):

Melissa Archpru Akaka ◽

Glenn Parry

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Using Employees’ Collective Intelligence for Service Innovation: Theory and Instruments

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy ◽

10.1007/978-3-319-98512-1_12 ◽

2018 ◽

pp. 249-284 ◽

Cited By ~ 2

Author(s):

Niels Feldmann ◽

Hansjörg Fromm ◽

Gerhard Satzger ◽

Ronny Schüritz

Keyword(s):

Collective Intelligence ◽

Service Innovation ◽

Innovation Theory

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Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service EconomyLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Springer International Publishing

A Multilayer Framework for Service System Analysis

Clarifying the Concept of Smart Service System

The Sequence of Service: An Affect Perspective to Service Scheduling

Population Health as a Network of Services: Integration of Health, Education, and Social Services

Exploring the Journey to Services

Incremental and Radical Service Innovation in Healthcare

The Future of Service Systems: From Synergetics to Multi-Sided Platforms

Service-Dominant Logic: Inward and Outward Views

Value-in-Context: An Exploration of the Context of Value and the Value of Context

Using Employees’ Collective Intelligence for Service Innovation: Theory and Instruments

Handbook of Service Science, Volume II - Service Science: Research and Innovations in the Service Economy
Latest Publications