Localizing Global Marketing Strategies - Advances in Marketing, Customer Relationship Management, and E-Services
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9781799809579, 9781799809593

Developing an international marketing plan requires research. It is critical for marketers to use strategies that are applicable to their targeted audience. A company must carefully craft its symbols, colors and lingo so that it best suits the targeted audience. It's imperative to understand the target market's demographics and psychographics as well. Further, the international marketing plan must critically analyze the Four Ps of Marketing based upon the location that it will operate in.


International business communities will not automatically accept the tenets of a foreign nation's business ideals. It is imperative for business owners to truly understand the environment that they wish to communicate their business efforts to in an effort to garner consumers. Through market research strategies like environmental scanning and descriptive research, companies can better understand their potential customer base and build strategies towards gaining market share. Business leaders must strategize the systems used and tailor their efforts to specific audiences. Communities are different and global market strategies should differ as well according to audience. In this book, readers will learn the fundamentals of global market research and its relationship to the business-to-consumer market while gaining access to a number of resources.


Within this chapter are proven strategies that can help global business leaders to improve their website and drive more traffic to it. It also discusses the importance of gathering and analyzing customer data. Using tools such as Google Inisights, SEMrush and Quancast can help leaders to easily identify relevant information. It is critical for companies to add these platforms to their annual budget. In order to best utilize digital platforms for global business purposes, companies need to first determine how the site will best benefit their company.


The overarching goal of grand strategies is to shape a company's long-term goals and market success. Michael Porter's five forces is an effective strategy that helps companies to identify a stable position within the marketplace. His tactics and others will be discussed in this chapter so that companies can easily plan their entry into the global marketplace. There are certainly risks associated with each. Therefore, companies need to clearly articulate which aligns best with the mission and vision of their organization.


Identifying relevant audience attributes that lead to informed business decisions is critical. This chapter provides a review of two industries (global snacks and healthcare). Best practices are provided for leaders within these industries as they seek ways to make informed global business decisions. It is suggested that leaders take heed to the various strategies listed in this report while paying close attention to acquisition reports and marketing research. These tools will likely provide them with a clearer audience analysis.


Social media platforms are effective tools that business leaders can use in order to build and sustain relationships with present and potential customers. The key to attracting customers is to establish a feasible social media marketing plan that enables business leaders to generate content that is beneficial to its agency and the consumer. There are a plethora of social platforms that enable communities to create and share content while inviting members to take action. This chapter reviews two of the most commonly used social networking sites (Facebook and Twitter). It also provides strategies that can be used to measure the effectiveness of each when promoting program awareness in an effort to garner funds.


Building a sustainable global brand takes time and strategy. Leaders in the field must fully understand the marketing mix, market research, organizational structure, as well as governmental rules and regulations. Meeting with leaders to determine market and product objectives is fundamental. Ensuring that key messages are clearly articulated into the native tongue is essential. Companies must also adopt a reliable evaluation tool that will allow them to identify gaps and make changes early on. These key areas will be explored in this section.


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