The impact that has had the quality management, on the competitiveness of organizations

Overview of quality management systems are essential for the competitiveness of the organizations, since they allow to promote a culture of continuous improvement in the same, higher education institutions are not exempt and is for this reason that they have implemented these systems as in the Nacional Tecnológico de Mexico, which currently has a comprehensive system (System of management of quality (ISO 9001:2015), environmental management (ISO 14001:2015) system, equity of gender (MEG), system model Energy management, health and safety at work management system, recognition of Social responsibility and in some cases the institutional environmental programme (PAI), for it is important to know how they have impacted the community. Some findings about the management system in the Instituto Tecnológico de Toluca, is that, if there is knowledge of the processes, care of environment due to institutional environmental program

Logistics distribution network of tomato in Mexico

In this investigation, the shortage at national level of tomato is solved, where its logistics is scarce in its supply chain towards the demanding states that do not cultivate or harvest small quantities. The 32 states of the Mexican Republic are contemplated. The methodology is based on modelling on linear programming as an analysis tool, where tomato claiming states and supplying producer states are identified, to later identify the supply connections with the calculation including the logistics of transport costs between these states. By analysing and applying the method, results are obtained that demonstrate the optimization of the amounts to be distributed among the states (equilibrium between supply and demand), where one or more supplying states can supply the demanding state, minimizing transportation costs within its supply chain. The model determines the optimal connections between bidder-consumer, allowing the design of a Distribution Network in Mexico optimizing the supply of logistics in the supply chain.

Formalism of E-Commerce for SME of Pottery

This work presents the essential elements that must be contained in marketing strategy oriented to virtual commerce, which is colloquially known as e-commerce. The presentation of the mentioned elements is done from a reflexing of some concepts that are formally showed. It is to say that the dissertation on the validity of the proposal is supported by mathematical approaches. Although the exhibition of this research is acceptable for all types of Small and Medium Enterprises (SME), it is focused on the characteristics and needs of the pottery industry. The elements of the proposed marketing strategy are aimed at maximizing the customers shopping experience. The essential questions addressed are 1) How to keep customers to contact with products? 2) How to make customers feel that they are served? 3) How to get buyers to remain as customers and attract more? 4) How can buyers help to improve e-commerce? 5) What is the trend of the marketing strategy for e-commerce?

Modification to a process of making skewers in a company that produces meat products

This research analyzes a skewer production line of a meat processing company due to the fact that it presents bottlenecks and leisure time, with the objective of proposing improvements in the method through the analysis of operations. The procedure was to know the specifications of the product and the process, study the activities and determine standard times by the Maytag Company method. The results show that the critical operations are those of portioning and assembling the product for which three improvement proposals were designed whose evaluation determined that the mold method is the most suitable for the production of skewers. The chosen method is considered more efficient, since when compared to the current method, it presents a decrease in the operating time of 11.68s per product, as well as 7.88s in leisure time, resulting in an increase in production of 321.95 kg per shift, this represents an increase of 124.83% in the efficiency of the production line, making evident the relevance of these techniques for the continuous improvement of the processes.

Dynamic simulation applied to personnel´s productivity in the filling water jugs process

Companies require tools for analysis and decision-making, so simulation tools present a competitive advantage to be able to evaluate situations and scenarios that allow establishing properly structured action plans and gather all available information on resources, processes, and elements involved in the operation dynamics. The dynamic simulation offers an integrating vision that allows seeing the impact of external variables on the internal variables of interest to be evaluated as a time function with a systemic approach. This paper aims to visualize and detect the dynamics of the interrelationships that occur between the problems that arise in the process of filling water jugs of a purifying company and the problems at the organizational level, to assess the impact on Productivity. First, the pertinent information was collected in the company together with the opinion of experts in the corresponding areas and based on this develop a model with the main variables of operation of the process and personnel's operational performance that makes up the production system of the company under study. Subsequently, the model was validated to analyze it and draw conclusions that allow us to establish proposals for improvement.

Management model for applied research and technological innovation as a strategy for productivity and impact on the productive sector. Case: Technological University of Tula - Tepeji

Currently, in the face of a competitive economy, it is important that companies innovate. Innovation has become the engine that drives the transformation and growth of companies and is essential to improve living standards. There is a close relationship between innovation, research and University: research produces knowledge and innovation, and universities are the main place to conduct research, because they concentrate infrastructure and qualified personnel. Through teaching, advice and participation in projects, the researchers transmit knowledge about innovation and projects, methodologies and strategies; which contributes to the mission of the Universities to train professionals to solve current and future challenges. This article is generated from a documentary research on management models, with the aim of serving as a reference to propose a documentary model of research management, which is feasible to apply in a Public Higher Education Institution, the contribution of which will be a mechanisms that allow the teacher to carry out research and technological services to impact the productivity indicators of the productive sector.

Tourist Competitiveness, an interpretation for the Pueblo Mágico of Salvatierra, Guanajuato, Mexico

The objective of the research is to make an interpretation of the analytical tourist tourism competition The 2017 Travel and Tourism Competitiveness Report of the World Economic Forum, the guide for the execution of Magical Towns and the Model of Tourism Excellence of the state of Guanjuato. The research approach is qualitative, qualitative research seeks subjectivity and explaining and understanding individual and group subjective interactions and meanings. (Álvarez- Gayou, 2012). Interpretive referential framework Hermeneutical Phenomenology, which seeks to discover non-multiple meanings, analyze and describe them (Álvarez-Gayou, 2012). Proposing to establish indicators of tourism competitiveness for the Magical Towns of the State of Guanajuato by means of which the form of the tourism situation can be evaluated in order to detect areas of improvement and generate strategies that increase the tourism competitiveness of said tourist destinations and It translates into a benefit for the Magic Town of Salvatierra and the State of Guanajuato.

Quality of service; A view at the food and beverage establishments of a municipality in southern Sonora

The main objective of the investigation was to determine the level of quality of the service provided in the food and beverage establishments of Huatabampo Sonora. The methodology used in this research work has a quantitative approach and is descriptive non-experimental cross-section. Therefore, a documentary investigation was carried out to give theoretical support to the selected instrument. He multidimensional quantitative model called Dineserv, developed by Stevens, Knutson and Patton, (1995) cited by Guzmán and Cárcamo (2014), derived from the Servqual or Service Quality methodology of the authors Parasuraman was used to perform the service quality assessment , Zeithaml and Berry (1985). The results showed that the food and beverage establishments evaluated have a high level of service quality. To mention other results you can say that the contingency tables showed no significant differences in the age and gender of the subject in relation to the perception of service quality. Finally, it is observed that there is a significant positive correlation between the dimensions.