The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
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Published By Routledge

9781315659657

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Emerging dimensions of consumer behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-45 ◽

2018 ◽

pp. 405-478

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Consumer Behaviour

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E-consumer behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-37 ◽

2018 ◽

pp. 337-403

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Consumer Behaviour

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Consumer loyalty outlook

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-29 ◽

2018 ◽

pp. 261-335

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Consumer Loyalty

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Customer satisfaction perspective

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-20 ◽

2018 ◽

pp. 175-259

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Customer Satisfaction

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Overview of consumer behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-2 ◽

2018 ◽

pp. 5-95

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Consumer Behaviour

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Service quality vis-à-vis consumer behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-12 ◽

2018 ◽

pp. 97-173

Author(s):

MISSING-VALUE MISSING-VALUE

Keyword(s):

Service Quality ◽

Consumer Behaviour

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Factors affecting tourist buying behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-6 ◽

2017 ◽

pp. 32-45

Author(s):

Jennifer Kim Lian Chan ◽

Azilah Kasim

Keyword(s):

Factors Affecting ◽

Buying Behaviour

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Consumer information-seeking behaviour

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-8 ◽

2017 ◽

pp. 55-68 ◽

Cited By ~ 2

Author(s):

Gaitree (Vanessa) Gowreesunkar ◽

Saurabh Kumar Dixit

Keyword(s):

Information Seeking ◽

Consumer Information ◽

Information Seeking Behaviour

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Exploring tourist transformation

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-5 ◽

2017 ◽

pp. 26-31 ◽

Cited By ~ 3

Author(s):

Ronnie Ballantyne ◽

Finlay Kerr ◽

Shirley Rate ◽

Luiz Moutinho

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Electronic customer relationship management and customer satisfaction

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism ◽

10.4324/9781315659657-44 ◽

2017 ◽

pp. 396-403 ◽

Cited By ~ 1

Author(s):

Melissa A. Baker

Keyword(s):

Customer Satisfaction ◽

Customer Relationship Management ◽

Relationship Management ◽

Customer Relationship

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The Routledge Handbook of Consumer Behaviour in Hospitality and TourismLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Routledge

Emerging dimensions of consumer behaviour

E-consumer behaviour

Consumer loyalty outlook

Customer satisfaction perspective

Overview of consumer behaviour

Service quality vis-à-vis consumer behaviour

Factors affecting tourist buying behaviour

Consumer information-seeking behaviour

Exploring tourist transformation

Electronic customer relationship management and customer satisfaction

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
Latest Publications