Boundary Spanning Elements and the Marketing Function in Organizations
Latest Publications

TOTAL DOCUMENTS

(FIVE YEARS 0)

H-INDEX

(FIVE YEARS 0)

Published By Springer International Publishing

9783319134390, 9783319134406

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Drivers of Salesperson’s Customer Orientation: A Work Value Perspective

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_4 ◽

2015 ◽

pp. 49-62

Author(s):

Ramendra Singh ◽

Rakesh Singh

Keyword(s):

Customer Orientation ◽

Work Value

Download Full-text

A Study of Service Worker Burnout in Russia

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_3 ◽

2015 ◽

pp. 33-47

Author(s):

Michel Rod ◽

Nicholas J. Ashill ◽

Tanya Gibbs

Keyword(s):

Service Worker

Download Full-text

Boundary Objects and End User Engagement: Illustrations from the Social Enterprise Domain

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_9 ◽

2015 ◽

pp. 137-159

Author(s):

Unnikrishnan K. Nair ◽

Ankita Tandon

Keyword(s):

Social Enterprise ◽

Boundary Objects ◽

User Engagement ◽

End User ◽

The Social

Download Full-text

Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_5 ◽

2015 ◽

pp. 63-79

Author(s):

See Mei Lo ◽

Piyush Sharma

Keyword(s):

Adaptive Selling

Download Full-text

Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_7 ◽

2015 ◽

pp. 99-115

Author(s):

Anna-Lena Ackfeldt ◽

Neeru Malhotra

Keyword(s):

Management Interventions ◽

Mediating Mechanisms ◽

Prosocial Behaviours

Download Full-text

Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collaborations

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_10 ◽

2015 ◽

pp. 161-173

Author(s):

Satish K. Nair

Keyword(s):

Problem Solving ◽

Social Problem ◽

Boundary Spanning ◽

Social Problem Solving

Download Full-text

Customer Responses to Service Failure and Recovery Experiences

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_8 ◽

2015 ◽

pp. 117-135

Author(s):

Jaywant Singh ◽

Benedetta Crisafulli

Keyword(s):

Service Failure ◽

Service Failure And Recovery ◽

Recovery Experiences

Download Full-text

Managing Boundary Spanning Elements: An Introduction

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_1 ◽

2015 ◽

pp. 1-8

Author(s):

Sunil Sahadev ◽

Keyoor Purani ◽

Neeru Malhotra

Keyword(s):

Boundary Spanning

Download Full-text

Customer Cyberbullying: The Experiences of India’s International-Facing Call Centre Agents

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_2 ◽

2015 ◽

pp. 9-32 ◽

Cited By ~ 1

Author(s):

Premilla D’Cruz ◽

Ernesto Noronha

Keyword(s):

Call Centre

Download Full-text

The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job Satisfaction Among Salespersons: An Empirical Study

Boundary Spanning Elements and the Marketing Function in Organizations ◽

10.1007/978-3-319-13440-6_6 ◽

2015 ◽

pp. 81-97 ◽

Cited By ~ 1

Author(s):

Sunil Sahadev ◽

Keyoor Purani ◽

Satish K. Nair

Keyword(s):

Job Satisfaction ◽

Empirical Study ◽

Goal Orientation ◽

Role Stress ◽

Mediating Role ◽

The Relationship

Download Full-text

Boundary Spanning Elements and the Marketing Function in OrganizationsLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Springer International Publishing

Drivers of Salesperson’s Customer Orientation: A Work Value Perspective

A Study of Service Worker Burnout in Russia

Boundary Objects and End User Engagement: Illustrations from the Social Enterprise Domain

Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling

Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms

Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collaborations

Customer Responses to Service Failure and Recovery Experiences

Managing Boundary Spanning Elements: An Introduction

Customer Cyberbullying: The Experiences of India’s International-Facing Call Centre Agents

The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job Satisfaction Among Salespersons: An Empirical Study

Boundary Spanning Elements and the Marketing Function in Organizations
Latest Publications