Assessment of Healthcare Service Quality

The service quality measurement of healthcare services is always a big concern for the hospitals, patient rights activists, regulators, and general patients. This study deals with quality assessment of healthcare facilities concerning the private and public health facilities of Dhaka, Bangladesh. This study follows the survey research approach. Using the purposive sampling method, the individuals have been selected from households who have received healthcare services from public or private hospitals of Dhaka city in last year. The study collected data among 410 respondents. Standard statistical software (i.e., SPSS and STATA) have been used to analyze the data. This study confirms existing evidence that Bangladeshi patients have a growing concern with lower level of satisfaction in public healthcare services. The respondents faced multi-dimensional problems, characterized by a low level of overall service quality, interpersonal service quality, and technical or treatment-related quality at public hospitals. Further research is recommended to analyze the issues further.

Magnetocaloric as Solid-State Cooling Technique for Energy Saving

Magnetocaloric is an emerging cooling technology arisen as alternative to vapor compression. The main novelty introduced is the employment of solid-state materials as refrigerants that experiment magnetocaloric effect, an intrinsic property of changing their temperature because of the application of an external magnetic field under adiabatic conditions. The reference thermodynamic cycle is called active magnetocaloric regenerative refrigeration cycle, and it is Brayton-based with active regeneration. In this chapter, this cooling technology is introduced from the fundamental principles up to a description of the state of the art and the goals achieved by researches and investigations.

Environmental Problems of Delhi and Governmental Concern

Delhi, the capital city of India, which is the concern of this chapter, has its own significance as it is the seat of governance, learning, and the healthcare service provider. Capital cities though inhabit people from every region and tend to be overcrowded, but in Delhi, the situation is not only the nature of a capital city, but also the industrial and commercial centre of high order in the northern zone of India, which is creating a number of environmental problems, such as air and water pollution, slum development, congested housing, etc. The chapter discusses all causes of Delhi's environmental problems like atrophy of political will, mismanaged urbanisation, court interventions, etc., and finally, the chapter tries to find out possible solutions in a detailed manner keeping in view the measures taken by other countries like China to deal with such problems.

Cinematic Works-Based Affective Urban Design Atmospheres

This chapter examines the dilemma of using the term “atmospheres” related to architectural history. It theorises the nature of this relationship, developing an analytical framework creating the architecture of the city as similar to artwork. In this chapter, the authors investigated through the aspects of cinematic works—ideas, themes, and dramatic text—and overarching effects of the technical elements. The question is: How can the urban designer use the artworks in the field of urban design? This chapter discusses the atmospheres in many artworks of Western and Egyptian thought to explore the effect of the architecture of cities in creating the atmospheres of the cities.

Strategic Transformational Transition of Green Economy, Green Growth, and Sustainable Development

This chapter aims to analyze a strategic transformational transition of green economy, green growth, and sustainable development from the institutional perspective. The analysis begins questioning the implications of the concepts and principles of green economy, green growth, and sustainable development from different perspectives in the transformational transition considering the investment, trade, and capacity building though the design and implementation of strategies and policies as well as measures from an institutional analysis. The methodology followed was the analytical review of the literature to derive inferences, challenges, proposals, and conclusions. It is concluded that the green economy concept addresses current challenges delivering economic development opportunities and multiple benefits for the welfare of all human beings.

Reading, Literature, and Literacy in the Mobile Digital Age

Reading and literature are struggling for relevance an environment where attention and the data they provide are seen as key motivators for commercial actors, and there is great pressure for those actors to provide engaging media to secure a meaningful market share. Thus, this media has to attract and keep user attention as quickly and as continuously as possible. The only limiting factors being those of time and energy of the user. Leisure hours that allowed periods for unbroken concentration and perusal of written texts are now devoted to online activities. What is not debated is that the effort and focus required to engage with the writer of fiction or other longer texts cannot be as automatically assumed now as it was before the digital age. Therefore, how can or should reading and literature and our notion of them and their purposes change?

Corralling Contract and the Land Use Relationship Between Pastoralists and Agriculturalists in Nigeria

“Corralling contract” is the indigenous fertilization system commonly practiced in the African Sahel and its southern periphery. In this chapter, the practice of the corralling contract between Fulani pastoralists and Nupe agriculturalists in the Bida region of Niger State of central Nigeria is examined. The study attempts to find out how the farmers and herders arrange the corralling contract, how they utilize this instrument, and how it influences their social relationship. Findings suggest that pastoral Fulani groups have different strategies to maintain socioeconomic relations with specific villages through the adoption of corralling contract in order to ensure resources entitlement. While some groups can well manipulate the relationships with various villages through the adoption of the corralling contract, some groups prefer a more stable situation and just get the minimum advantages. Higher social status, larger herd size and longer history of interaction that allow trust to be built are the factors contributing to the popularity and bargaining power of a pastoral group.

Toward Leadership Agility

Companies are often challenged by the cultural diversity of the growing workforce. As a result, organizational leaders should develop culturally agile competencies in order to engage and motivate their employees. Leadership development programs exist to contribute to an individual's and an organization's success; however, there is a lack of studies that examine how such programs contribute to the development of cultural agility in leaders. Culturally agile leaders are more inclusive in their hiring practices and more open to encouraging more diversity within their own leadership network. Such leaders value collaboration and understand how culturally-grounded traditions and preferences effect transactions. This chapter addresses the roles of positionality and cultural agility, leadership development programs, and capacity and responsibility in building culturally agile leaders. The chapter also proposes how leaders have the capacity and the responsibility to develop other leaders through a relational leadership approach to promote inclusion and diversity.

Global Racial, Ethnic, and Religious Subculture and Its Impact on Healthcare Organizations

This chapter deals with the racial, ethnic, and religious subculture and its impact on the global healthcare organizations and their practices. This study is exploratory in nature where secondary sources have been analyzed to find out the answers of the selected objectives. A discussion-based approach has been used to compare and contrast various information regarding healthcare practice and the role of ethnicity and religion in affecting it. Healthcare seems to be affected by race, ethnicity, and religion, but there is a huge scope of quantitative analysis to get a detailed and comprehensive result.

Hydrogen

Global warming is a pertinent issue and is quintessential of the environmental issues that the world is facing, and thereby, remedial actions and technologies that aim to alleviate this issue are of paramount importance. In this chapter, hydrogen has been discussed as an alternative energy that can potentially replace traditional fuels such as diesel and gasoline. The storage of hydrogen as a gas, liquid, and solid was discussed. The key issues in hydrogen storage were also highlighted. Furthermore, regulations and legislations concerning the emission of greenhouse gases from fossil fuels-based sources were discussed.