Smart Service Management
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Published By Springer International Publishing

9783030581817, 9783030581824
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Reference Architecture Models for Smart Services

2020 ◽  
pp. 115-130
Author(s):  
Sebastian R. Bader ◽  
Can Azkan ◽  
Ljiljana Stojanovic
Keyword(s):  
Reference Architecture ◽  
Smart Services

Smart Services in the Physical World: Digital Twins

2020 ◽  
pp. 137-147
Author(s):  
Ljiljana Stojanovic ◽  
Sebastian R. Bader
Keyword(s):  
Physical World ◽  
Smart Services ◽  
Digital Twins

Market Launch of Smart Services

2020 ◽  
pp. 89-105
Author(s):  
Tobias Leiting ◽  
Maximilian Schacht ◽  
Jana Frank
Keyword(s):  
Smart Services ◽  
Market Launch

Smart Services: A Condition Monitoring Use Case Utilizing System-Wide Analyses

2020 ◽  
pp. 179-191
Author(s):  
Dominik Martin ◽  
Niklas Kühl ◽  
Johannes Kunze von Bischhoffshausen
Keyword(s):  
Condition Monitoring ◽  
Use Case ◽  
Smart Services

Introduction to Smart Service Design

2020 ◽  
pp. 35-44
Author(s):  
Philipp Jussen ◽  
Katharina Heeg
Keyword(s):  
Service Design ◽  
Smart Service

Introduction to Smart Service Management

2020 ◽  
pp. 3-5
Author(s):  
Maria Maleshkova ◽  
Niklas Kühl ◽  
Philipp Jussen
Keyword(s):  
Service Management ◽  
Smart Service

Designing a Smart Service for Customer Need Identification in B2B Ticketing Systems

2020 ◽  
pp. 167-178
Author(s):  
Lena Eckstein ◽  
Niklas Kühl ◽  
Gerhard Satzger
Keyword(s):  
Smart Service ◽  
Customer Need

Capturing the Value: How to Charge for Smart Services

2020 ◽  
pp. 75-88
Author(s):  
Tobias Enders ◽  
Ronny Schüritz
Keyword(s):  
Smart Services
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