Dimensions of cybersecurity performance and crisis response in critical infrastructure organisations: an intellectual capital perspective

PurposeThis research addresses the relationships between the current, dynamic organisational cyber risk climate, organisational cybersecurity performance and changes in cybersecurity investments, with an aim to address the hostile epistemic climate for intellectual capital management presented by the dynamics of cybersecurity as a phenomenon.Design/methodology/approachExpanding on the views of digital security and resilience as a knowledge problem, the research looks at cybersecurity as a critical capability within organisations, particularly relevant in critical infrastructure sectors. The problem is studied from the perspective of 400 C-level executives from critical infrastructure sectors across the UK. Data collected at the peak of the coronavirus disease 2019 (COVID-19) pandemic, a time when critical infrastructure organisations have been under a significant strain due to an increase in cybersecurity incidents, were analysed using partial least square structural equation modelling.FindingsThe research found a significant correlation between the board's perception of a change in their cybersecurity risk climate and patterns of both the development of cybersecurity management capabilities and cybersecurity investments. The authors also found that a positive correlation exists between the efforts placed by critical infrastructure organisations in cybersecurity training and the changes in investment in their cybersecurity, particularly in relation to their intellectual capital development efforts.Originality/valueTo the best of the authors’ knowledge, this is the first paper that explores the board's perception of cybersecurity in critical infrastructure organisations both from the intellectual capital perspective and in the dynamic cyber risk climate derived from the COVID-19 crisis. The authors’ findings expand on the growing perception of cybersecurity as a knowledge problem, and thus inform future research and practice in the domain of intellectual capital management and its role in supporting the cybersecurity and digital resilience of business and society.

Intellectual Capital, Market Value, and Financial Performance: Indonesia and Malaysia’s Banking Companies

This study aims to determine the effect of intellectual capital on market value with financial performance as an intervening variable: evidence from banking companies in Indonesia and Malaysia. The analysis tool uses Partial Least Square to test hypotheses. The results of this study are intellectual capital affects the financial performance of banking companies in Indonesia but does not affect the banking companies in Malaysia. Intellectual capital does not affect the market value of banking companies in Indonesia but affects banks in Malaysia. Financial performance affects market value in Indonesian banking companies but does not affect banking companies in Malaysia. For indirect or mediation effects, the result is that financial performance can mediate the effect of intellectual capital on market value in banking companies in Indonesia but not for banks in Malaysia. Banking companies must pay attention to intellectual capital management because of its impact on financial performance and market value. The market will give a higher valuation to companies that have increased financial performance. Next, companies with improved financial performance will be responded positively to the market so that it will increase market value.

A study on the intellectual capital management over cloud computing using analytic hierarchy process and partial least squares

PurposeIn the age of a knowledge-based economy and following extensive socio-economic changes, the success of organizations is not limited to gaining financial and material resources. Instead, it depends on the acquisition of intangible assets that can be used to achieve a sustainable competitive advantage. In the new strategic environment, organizations will thrive when they see themselves as a learning organization whose goal is to improve intellectual capital continually; an organization that cannot increase its intellectual capital cannot survive. The term intellectual capital is used in the overlap of all assets, intangible resources and non-physical resources of an organization, including processes, innovation capacity and implicit and explicit knowledge of its members and partner network. However, despite the growing importance of intellectual capital and cloud computing as vital resources for organizations' competitive advantage, there is a limited understanding of them. Simultaneously, the management of intellectual capital enables organizational managers to create, nurture, control and preserves a strong competitive advantage source, the advantage that competitors will not easily capture. So, the main objective of the present investigation is to check out the factors affecting the adoption of intellectual capital management systems based on cloud computing in hospitals.Design/methodology/approachIn the last two decades, we have moved toward economics, where investment in Information Technology (IT), human resources, development, research and advertising is essential to maintain competitive advantage and certify the sustainability of organizations. Therefore, it can be stated that the economic value is the creation and management of intangible assets, which are referred to as intellectual capital. On the other hand, cloud computing is presented as a new paradigm for hosting and providing services through the Internet. Cloud computing can lead to too many benefits to organizations, including cost reduction, flexibility and improved performance. The present article examines how optimal intellectual capital management can be achieved using cloud computing. So, seven hypotheses were developed through the dimensions of technology, environment, organization and innovation. In this study, the path analysis was performed using Analytic Hierarchy Process (AHP) and Partial Least Squares (PLS). By reviewing the literature related to the model of technology, organization, environment and innovation dissemination theory, four main criteria, and 15 sub-criteria were identified based on the opinions of specialists, professors and IT experts based on AHP and PLS methods.FindingsThe results of this investigation confirmed all the hypotheses. The results illustrated that environmental and technological factors should be regarded more when adopting intellectual capital management systems based on cloud computing. The results also indicated that intellectual capital highly influences improving performance. Furthermore, cloud apps, like other disruptive technology, deliver superior benefits while still presenting a slew of realistic challenges that must be tackled. In order to draw a growing customer base to this business model, software vendors should resolve these concerns. The literature revealed that the computing industry is making tremendous strides around the world. Nevertheless, in order to achieve a faster and softer adoption, newer and more advanced techniques are still required.Research limitations/implicationsThe research outcomes can significantly impact a wide range of organizations, such as health-related organizations. However, there are some limitations; for example, the sample is limited to one country. Therefore, future studies can measure the data of this study in different samples in different countries. Future researchers can also boost the model's predictive capability to adopt cloud computing in other organizations by adding environmental, organizational, innovation and other technical factors.Practical implicationsManagers will use these emerging innovations to minimize costs and maximize profits in the intellectual capital management competition. An effective cloud computing based on an electronic human resource management system can significantly increase system performance in industries. The investigators expect that the results will direct clinicians and scholars into a more advanced and developed age of cloud-based apps.Originality/valueInvestigations on the impact of cloud computing on intellectual capital management are rare. Accordingly, this investigation provided a new experience in terms of intellectual capital in the field of cloud computing. This study filled the scientific research gap to understand the factors affecting intellectual capital management systems based on cloud computing. This study provides a better insight into the power of organizational and environmental structure to adopt this technology in hospitals.

A new theoretical approach to intellectual capital: Meta-synthesis definitions of innovative literacy

PurposeThe importance of innovation has drastically increased across diverse academic and industrial fields. Innovation has been considered an outcome of intellectual capital management. The role of innovative literacy in intellectual capital management needs to be understood. Employees at all levels of the organisation carry out managerial and/or technical innovation activities by integrating their knowledge (with other members, including researchers and developers) and innovative attitude in line with the organisational goals. This study focuses on the methodological approaches to intellectual capital components at a conceptual level, based on the framework of innovative literacy, which is not prominent in the literature.Design/methodology/approachA meta-synthesis analysis was conducted, examining published articles from 1990 to 2016 based on selected keywords. The meta-synthesis analysis explored the concept of innovation literacy by revealing some of the relationships involved in intellectual capital performance.FindingsThe findings point to gaps and methodological weaknesses in innovative literacy research and provide insights for future research.Research limitations/implicationsWhile the findings of this study are useful, there are some limitations and recommendations for future research: One limitation of this study arises from the selection of the articles used in meta-synthesis analyses; these were published during the period 1990–2016. An expansion of the article selection to include articles published before 1990 can be useful to better understand the vision on innovation and intellectual capital. This research fills a conceptual gap in the literature. However, since this concept is evaluated using the human, customer and structural components of intellectual capital, researchers in the future can evaluate this concept with other components of intellectual capital. Finally, this research does not present a hypothesis on the relationship between innovative literacy and intellectual capital.Originality/valueThis study provides a novel conceptual view of integrating theories for ensuring sustainability of intellectual management and innovative literacy by synthesising findings from academic studies.

Perception of Intellectual Capital and Its Impact on Business Sustainability: Evidence from Small, Medium, and Large Enterprises

The main goal of this article is to analyze the level of differentiation of awareness and knowledge among managers of small, medium and large enterprises in the scope of the essence and meaning of intellectual capital as well as the influence of its elements on the sustainable development of enterprises in Poland. Intellectual capital is perceived as a key resource of an enterprise. It is also one of the most valuable resources of an enterprise, which enables its sustainable development. It is critical base of organization’s innovative and strategic sustainability. This article is based around the results of a survey conducted in 2019 among 1,067 enterprises operating in Poland. For the purposes of the verification of the statistical hypothesis, the classical chi-squared test of independence has been applied along with the analysis of variations for fuzzy numbers (FANOVA) with an assumed level of significance α = 0.05. The assessment of the influence of the elements of intellectual capital on the sustainable development of enterprises has been conducted with the application of fuzzy conversion scales. In fuzzy conversion scales, points are most often expressed as triangular or trapezoidal fuzzy numbers. The conducted research indicates a difference between theory and practice in the field of intellectual capital management among enterprises in Poland. On the one hand managers declare awareness of the importance of the influence of intellectual capital on the development of enterprises in Poland, whereas on the other hand, a significant majority of them state that they have not implemented an intellectual capital management strategy at their enterprises and neither identify nor measure this capital or its elements.

Intellectual Capital Management and Reporting in Universities and Research Institutions

The paper intends to show how the IC principles, developed mainly for companies over the last two decades, can be applied as well to Universities and Research Institutions. Firstly, it explores recent theoretical backgrounds which affect Universities, such as the “Mode 2” of Knowledge production and the Triple Helix Model. Secondly it analyses how similar objectives and procedures are when managing intangibles in both companies and Universi- ties. Then it examines whether the structure of IC reporting in companies may be useful for Universities, providing some examples for Europe, and how the harmonization and external control principles are relevant for public institutions. The main conclusion is that IC principles can broadly apply to Universities and that reporting on their IC would be beneficial for them and the society as a whole, which provides the rationale for public intervention.

APPROACHES AND PRINCIPLES OF INTELLECTUAL CAPITAL MANAGEMENT AT INDUSTRIAL ENTERPRISES

Despite a large number of studies devoted to the intellectual capital management at industrial enterprises, its structure, evaluation and some issues remain fragmentary. In particular, there is no scientific approach to the interpretation of the content and formation of the intellectual capital structure. The process of transition of management technologies to a new level of SMART enterprises is not fully studied, and the system of rapid assessment of intellectual capital at industrial enterprises and express – management of it in connection with such transition is not considered. The need for further research in this area led us to the choice of the paper topic. The author's definition of the concept of intellectual capital is considered as a set of intellectual potential of people and structural capital, which on the basis of methods of formation, effective management, use and reproduction of intellectual resources (intellectual property and digital industry) is aimed at achieving economic efficiency of the enterprise. The paper considers the most significant approaches to intellectual capital management, highlights the features and advantages of each approach. An effective system of intellectual capital management at industrial enterprises is proposed. For this purpose, we recommend the fundamental requirements for an effective intellectual capital management system of industrial enterprises: the scientific principle, the principles of complexity and consistency, collegiality of decisions made, permanence, innovation principle and informatization. It is the principle of informatization that allows us to monitor the internal and external environment of the enterprise and consider the studied phenomena and factors in dynamics. For the effective implementation of the management system principles, the requirements of efficiency and adaptability, high speed, completeness and reliability are selected, which contribute to the construction of a competitive intellectual capital management system for industrial enterprises.

Intellectual Capital Disclosure And Comprehensive Intellectual Capital Management : Evidence From Universities In Southeast Asia

The purpose of this study was to identify the practice patterns of disclosure of Intellectual Capital Disclosure by Universities in the Three Southeast Asian Countries, namely Indonesia, Malaysia, and Singapore based on the 4ICU ranking, conducting different tests of ICD practices at the University of the three countries, and providing recommendations on IC management strategies in university. This research is a type of mixed research (quantitative and qualitative). The other research results state that there are no differences in the ICD disclosure pattern between Universities in Indonesia, Malaysia, and Singapore. Recommendations for IC management strategies in higher education can be done with comprehensive intellectual capital management (CICM). The research implication is that universities in Southeast Asia need to carry out IC disclosure because it is a form of management accountability to stakeholders and also for decision making related to universities.

Developing conceptual model of intellectual capital management system for innovation and industrial cluster in terms of digitalization

Modern science has not yet developed unified understanding of the organizational and economic mechanism of management, and the existing ideas are being changed under the influence of digitalization. Digitalization and complexity of socio-economic relations stipulate the greatest competitiveness in the industrial sectors of the economy by clusters of economic entities operating on the principles of cooperation and collaboration (innovation and industrial clusters). The developing digital technologies in modern society contribute to the raise of intellectual capital, which becomes the basis for the effective functioning of innovation and industrial clusters. A conceptual model of the intellectual capital management system of an innovation and industrial cluster is being studied. There has been developed a terminological matrix of the organizational and economic management mechanism. Based on the matrix, a graph of the frequency of using definitions has been formed. The analysis of this graph allowed to propose a conceptual model of the intellectual capital management system of an innovation and industrial cluster in the context of digitalization. The specific feature of the conceptual model of management of intellectual capital innovation and industrial cluster is considering such input parameters of the system as the level of scientific and technical progress and unstructured amount of information, processing of which is only possible using digital technologies. Further development of an organizational and economic mechanism for managing the intellectual capital of an innovation and industrial cluster in the context of digitalization is possible.