THE GROSS DIRECT PREMIUM INCOME UNDER GENERAL AND HEALTH INSURANCE: A SEGMENT – WISE ANALYSIS OF INDIAN PUBLIC SECTOR INSURERS

Insurance business is broadly classified under the two heads – Life Insurance and General Insurance. Life Insurance Corporation of India (LICI) and General Insurance Corporation of India (GICI) are the key players in the public sector. The Indian insurance market consists of many private players as well. The gross direct premium has been the income sources for the insurance business. This study shall highlight the gross direct premium income specifically under the General and Health insurance business of the Indian public sector insurers.

Revenue efficiency evaluation of life insurance companies in India: identification of leaders and laggards

PurposeThe purpose of this article is to evaluate revenue efficiency performance of life insurance companies in India. The study also compares if private or public insurance sector is more “revenue efficient”. Furthermore, the study determines the nature of return to scale (RTS) and identifies the leaders and laggards amongst insurance companies operating in India.Design/methodology/approachRevenue efficiency is calculated by employing data envelopment analysis – a non-parametric approach, on a data set of 24 insurance companies over the period 2013–2014 to 2017–2018.FindingsThe empirical results suggest that life insurance companies in India could generate only 34.4% of revenue, which is very less than what these are expected to generate from the same inputs. Majority of life insurance companies operating in India are operating at decreasing return to scale (DRS). There is a reduction in leaders and the highest proportion of companies is falling in the category of laggards.Originality/valueAs per the best knowledge of researchers, no empirical work has been carried out with respect to measuring the revenue efficiency of Indian insurance companies. The current study appropriately fills the gap by not only calculating the revenue efficiency scores of insurance companies in India but also provides insights into the causes of revenue inefficiencies. It also gives implications for efficient and effective management of insurance companies.

Factors Influencing of SSCM Performance of Indian Insurance Industry

In to-days economy, Service Supply Chain Management draws surprisingly more attention and insurance sector is one among them. Here the study is an attempt to overcome the challenges that impacts the effectiveness, efficiency and success of SSCM of Indian Insurance Industry. To show the hierarchical interrelationship among the selected significant factors of Insurance Industry an integrated comprehensive frame work has been developed, displayed and explained through an interpretive structural modeling (ISM) technique. Beneath the study various classification of influential factors have been carried out like Autonomous, linkage, Dependencies and Driving force. Finally this study developed a hierarchical structure of selected prominent factors responsible for the success of SSCM of Indian Insurance Industry by using ISM technique. The findings so drawn from the study can be used by the Indian Insurers and Foreign Insurers.

Factors Influencing of SSCM performance of Indian Insurance Industry An ISM Approach

In to-days economy, Service Supply Chain Management draws surprisingly more attention and insurance sector is one among them. Here the study is an attempt to overcome the challenges that impacts the effectiveness, efficiency and success of SSCM of Indian Insurance Industry. To show the hierarchical interrelationship among the selected significant factors of Insurance Industry an integrated comprehensive frame work has been developed, displayed and explained through an interpretive structural modeling (ISM) technique. Beneath the study various classification of influential factors have been carried out like Autonomous, linkage, Dependencies and Driving force. Finally this study developed a hierarchical structure of selected prominent factors responsible for the success of SSCM of Indian Insurance Industry by using ISM technique. The findings so drawn from the study can be used by the Indian Insurers and Foreign Insurers.

Digital Transformation In Indian Insurance Industry

This paper titled “Digital Transformation in Indian Insurance Industry” is an attempt to give deep insights to all the readers on digital transformation in insurance space. Technological innovations are extensive and all encompassing. Disruptions are not industry specific and insurance industry is no exception to this. Recently regulator published a draft regulation on sandbox concept, which permits carriers to innovate their offering to end user. This is led by fintech and insure tech companies and carriers have structured digital boards to take this revolution forward.Major findings of this paper are usage of block chain technology and data security in insurance industry. With companies constituting digital boards, pandemic has only acted like a tailwind for the digital push wherein entire sales process is migrated to digital way of selling. This move has a multiplier effect on customer reach, cost efficiency and service precision. Customers who are keen to have the best in terms of technological innovation will be delighted with the advancement in digital transformation.Also with big data and analytics, we are coming back to risk based pricing, which is proportionate to the risk borne by the customer. This is still evolving in life insurance as the deployment of wearables is at a nascent stage.Newer technologies like AI and machine learning are facilitating companies register higher growth both on cross and upsell opportunities. This will indisputably have an immense and long term positive impact on the bottom line of most insurance companies thus enhancing profitability.Researcher concludes that digital innovation will surely have a great and positive impact on profitability of insurance companies.

MEASURES TO IMPROVE LIFE INSURANCE PROFITABILITY IN INDIA

With ~32 crore policies in-force and over ~11000 branches across locations, Life Insurance Industry in India is the 10th largest across the globe in terms of premium contribution. India's share in Global Life Insurance Market was 2.73% during 2019. The life insurance industry is also one of the largest employers with both direct and indirect employment. Life Insurance penetration in India is at 2.82% and density at 58 USD, which is way below the global statistics. This gives immense opportunity for global players to venture into the Indian insurance market. With a proposal for an FDI hike to 74%, we are expecting many big players to enter the Indian market. However, the attractiveness of the industry not depends solely on the market opportunity but also on the bottom line, which is profitability. Indian Insurance Industry is one of the highly regulated markets across the globe and perceived to be the lowest profit-making insurance market. Hence, the need for the study to improve the profitability of life insurance companies in India through structural and policy measures. JEL Classification Codes: G22, I13, O16, A10, E22, G10.