An Overview of Executive Information Systems (EIS) Research in South Africa

Executive information systems (EIS) are designed to serve the needs of executive users in strategic planning and decision- making. Sometimes the terms “executive information systems” and “executive support systems” are used interchangeably (Turban, McLean, & Wetherber, 1999). Definitions of EIS are varied but all identify the need for information that support decisions about the organization. EIS can be defined as “a computerized system that provides executives with easy access to internal and external information that is relevant to their critical success factors” (Watson, Houdeshel, & Rainer, 1997). This article is organized as follows: The background to EIS implementation is given. EIS research studies undertaken in South Africa are then described. Some future EIS trends are then suggested.

An Overview of Executive Information Systems (EIS) Research in South Africa

Executive information systems (EIS) are designed to serve the needs of executive users in strategic planning and decision- making. Sometimes the terms “executive information systems” and “executive support systems” are used interchangeably (Turban, McLean, & Wetherber, 1999). Definitions of EIS are varied but all identify the need for information that support decisions about the organization. EIS can be defined as “a computerized system that provides executives with easy access to internal and external information that is relevant to their critical success factors” (Watson, Houdeshel, & Rainer, 1997). This article is organized as follows: The background to EIS implementation is given. EIS research studies undertaken in South Africa are then described. Some future EIS trends are then suggested.

Executive Information Systems

An executive information system (EIS) is a computerbased system that serves the information needs of top executives. Also known as executive support systems (ESSs), EISs are essential for a business to succeed in today’s highly competitive corporate environment. EISs gained popularity in the 1990s and became a staple in almost all large organizations. Today the focus is more on performance management and things like the everpopular balance scorecard (Kaplan & Norton, 1992; Smith, 2006). However, even though very few articles are being written about EISs, they still exist because companies, quite frankly, have a need for EISs, as the need for executive information remains. As Power (2003) indicated, EISs may continue to take different shapes over the next few years but the basic principles of an EIS will remain the same.

Toward Executive Support Systems in Health Management: Strategic Leadership Imperatives

Executive support systems (ESSs) complement information technologies and add value to the work of senior health executives by enhancing management effectiveness, efficiency and productivity. This article examines the characteristics of executive support systems and their promising implications for executives in health services delivery. The systems' critical success factors are highlighted through a review of key development and management implementation strategies. The article concludes with a commentary on the fundamental significance of ESSs for health service leaders and managers.