Quality Management for Road Network Organizations

Road network organizations should recognize quality firstly as part of business competitiveness. Road network infrastructure in general are damaged due to lack of proper maintenance and lack of investments by the Governments. The growing importance of the quality question in road network organizations has led many executives to modify their business and quality policies. Quality Management System helps to enable this evolution through a combination of “soft” non-technological (culture, habits, management and leadership approach) and “hard” technological changes that can yield substantial quality and environmental improvements. The quality challenge must be a major source of managerial change. The article focuses on the need for new approaches in the quality management of organizations and describes the quality management process which organizations could exemplify for road network organizations. We develop a general model of quality management in road network which is presented at this paper. Lipovec's organizational theory is applied. An understanding of, and systematic and consistent implementation of quality management in practice will be of key importance to the future development of road network.

Quality Management Obsession

Entrepreneurship is a driving force to modern economies if organizational excellence is achieved. High-quality outputs are important at the local, regional, and international level due to e-commerce evolution in business industries. Therefore, factual approach to solve managerial challenges toward quality at the micro and macro level is on demand to outreach global markets. Even local companies selling locally will have to compete globally with high quality and cost-cutting strategies to gain customer loyalty. The quality challenge is to have consistency in all products and services sold anywhere in the world; this can only be achieved if standardized processes, systems, and training are adopted in a quality culture. As an entrepreneur, acquiring “Quality Strategic Management” approach helps prevention of poor outcomes by keeping failure and appraisal costs to the minimum through quality planning and quality training, quality testing, and quality auditing to avoid factors preventing competitive advantage strategies promptly.

Continuous Learning through Video-Based Courses

The tremendous changes in the context of Higher Education motivate the organization to integrate new innovative ICT solutions to comply with quality challenge. This affects the trainers in their practices, looking for pedagogical tools to integrate into the course. In the framework of distance learning or WIL, note the usefulness of LMS and the asset of multimedia with educational videos to strengthen the blended course efficiency. This paper explores a set of solutions used in and for a hybrid course, integrating guidance and feedback to support the audience's evolution. Though such pedagogical devices are levers for increased knowledge ownership, the trainers have to overcome blocks: the IT basics for end-users to access trainings that integrate digital means, but also their personal expertise as IT independent-users with respect to multimedia, changing their teaching practices. They will “learn by integrating” the tool into their course, in reference to the Ldl approach (“learn by doing”), sharing and transforming the pedagogical culture in the Community of Practice (CoP).