satisfaction question
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Author(s):  
Indy Wijngaards ◽  
Martijn Burger ◽  
Job van Exel

AbstractDespite their suitability for mitigating survey biases and their potential for enhancing information richness, open and semi-open job satisfaction questions are rarely used in surveys. This is mostly due to the high costs associated with manual coding and difficulties that arise when validating text measures. Recently, advances in computer-aided text analysis have enabled researchers to rely less on manual coding to construct text measures. Yet, little is known about the validity of text measures generated by computer-aided text analysis software and only a handful of studies have attempted to demonstrate their added value. In light of this gap, drawing on a sample of 395 employees, we showed that the responses to a semi-open job satisfaction question can reliably and conveniently be converted into a text measure using two types of computer-aided sentiment analysis: SentimentR, and Linguistic Inquiry and Word Count (LIWC) 2015. Furthermore, the substantial convergence between the LIWC2015 and, in particular, SentimentR measure with a closed question measure of job satisfaction and logical associations with closed question measures of constructs that fall within and outside job satisfaction’s nomological network, suggest that a semi-open question has adequate convergent and discriminant validity. Finally, we illustrated that the responses to our semi-open question can be used to fine-tune the computer-aided sentiment analysis dictionaries and unravel antecedents of job satisfaction.


2015 ◽  
Vol 43 (01) ◽  
pp. 45-56 ◽  
Author(s):  
Molly J. Mallory ◽  
Katrina A. Croghan ◽  
Nicole P. Sandhu ◽  
Valerie Lemaine ◽  
Amy C. Degnim ◽  
...  

Acupuncture is used to treat a variety of symptoms and conditions associated with cancer and cancer treatments. The present study was performed to evaluate the feasibility of providing acupuncture in the hospital setting for breast cancer patients and to evaluate the short-term effect of acupuncture on stress, anxiety, and pain. This was an open label study conducted at Mayo Clinic Hospital, Methodist and Saint Marys Campus, Rochester, Minnesota. A total of 20 adult breast cancer patients undergoing mastectomy and/or breast reconstruction were recruited and offered daily acupuncture intervention beginning postoperative day 1 and continuing for the duration of the hospital stay. Outcome measures included the Symptom Visual Analog Scale (VAS) and Satisfaction Question and Was-it-Worth-it (WIWI) Questionnaire. It was found that acupuncture is a feasible option for postoperative breast cancer patients. In addition, it can significantly decrease the levels of anxiety (p = 0.0065), tension/muscular discomfort (p < 0.001) and pain (p = 0.023). The association between acupuncture and relaxation was found to be statistically borderline (p = 0.053). This feasibility study showed that acupuncture can be integrated into a busy postsurgical clinical practice. These results also suggest that acupuncture may be an important intervention in the postoperative setting for breast cancer patients.


2014 ◽  
Vol 2014 ◽  
pp. 1-7 ◽  
Author(s):  
Wen-Cheng Wang ◽  
Wen-Chien Cho ◽  
Yin-Jen Chen

It is estimated that mainland Chinese tourists travelling to Taiwan can bring annual revenues of 400 billion NTD to the Taiwan economy. Thus, how the Taiwanese Government formulates relevant measures to satisfy both sides is the focus of most concern. Taiwan must improve the facilities and service quality of its tourism industry so as to attract more mainland tourists. This paper conducted a questionnaire survey of mainland tourists and used grey relational analysis in grey mathematics to analyze the satisfaction performance of all satisfaction question items. The first eight satisfaction items were used as independent variables, and the overall satisfaction performance was used as a dependent variable for quantile regression model analysis to discuss the relationship between the dependent variable under different quantiles and independent variables. Finally, this study further discussed the predictive accuracy of the least mean regression model and each quantile regression model, as a reference for research personnel. The analysis results showed that other variables could also affect the overall satisfaction performance of mainland tourists, in addition to occupation and age. The overall predictive accuracy of quantile regression modelQ0.25 was higher than that of the other three models.


2012 ◽  
Vol 39 (4) ◽  
pp. 856-863 ◽  
Author(s):  
GIOVANNI FILOCAMO ◽  
ALESSANDRO CONSOLARO ◽  
BENEDETTA SCHIAPPAPIETRA ◽  
NICOLINO RUPERTO ◽  
ANGELA PISTORIO ◽  
...  

Objective.To explore the parent and child acceptable symptom state in juvenile arthritis (JA-PASS and JA-CASS, respectively) and estimate the JA-PASS and JA-CASS cutoff values for outcome measures.Methods.Children with juvenile idiopathic arthritis (JIA) and their parents completed a multi-dimensional questionnaire that included parent-reported and child-reported outcomes and a question about whether they considered the disease state as satisfactory. Additional assessments included demographic data, physician-reported outcomes, and acute-phase reactant levels. Stepwise logistic regression was used to assess contributors to JA-PASS and JA-CASS. Cutoff values of outcome measures that defined JA-PASS and JA-CASS were determined using both 75th percentile and receiver-operating characteristic (ROC) curve methods. Testing procedures included evaluation of discriminative and construct validity of the satisfaction question and assessment of reliability of JA-PASS and JA-PASS cutoffs.Results.Of 584 parents, 385 (65.9%) considered their child in JA-PASS. Of 343 children, 236 (68.8%) considered themselves in JA-CASS. Significant contributors to being in either JA-PASS or JA-CASS were absence of active joints, better rating of overall well-being, and better physical function or health. Cutoff values yielded by 75th percentile and ROC curve methods were similar. Parent, child, and physician global ratings yielded the lowest percentage of false-positive misclassification and the best tradeoff between sensitivity and specificity. The satisfaction question showed good discriminative and construct validity and the JA-PASS and JA-PASS cutoffs were found to be stable over time.Conclusion.The acceptable symptom state is a relevant concept for children with JIA and their parents and constitutes a valid outcome measure that is potentially applicable in routine practice and clinical trials.


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