A Vision of Responsible Research in Operations Management

Are we contributing positively to the society at large by research that we conduct in the field of Operations Management? Currently, the answer is probably closer to “no” than to “yes.” We often do not realize it, but there is very real cost of conducting our research nonresponsibly. In this invited OM Forum contribution, which is based on my Manufacturing and Service Operations Management Distinguished Fellow lecture given at the University of Texas at Dallas in 2018, I discuss what I believe it means to conduct research responsibly, I offer some specific steps to improve the relevance of what we do, and I argue that this approach gives our field a new opportunity to make broader impact by expanding the horizon of our work.

RiRiShun Logistics: Home Appliance Delivery Data for the 2021 Manufacturing & Service Operations Management Data-Driven Research Challenge

To support the 2021 Manufacturing & Service Operations Management (MSOM) Data-Driven Research Challenge, RiRiShun Logistics (a Haier group subsidiary focusing on logistics service for home appliances) provides MSOM members with logistics operational-level data for data-driven research. This paper provides a detailed description of the data associated with over 14 million orders from 149 clients (the consigners) associated with 4.2 million end consumers (the recipients and end users of the appliances) in China, involving 18,000 stock keeping units operated at 103 warehouses. Researchers are welcomed to develop econometric models, data-driven optimization techniques, analytical models, and algorithm designs by using this data set to address questions suggested by company managers.

The Forty-year History of Revenue Management: Bibliometric Analysis

This paper presents research trends, leading publishers, influential articles, and shifting concerns in the field of Revenue Management for over forty years based on bibliometric analysis. Bibliometric data was retrieved from Web of Science core collection with a well-defined strategy. The data was processed using Network Analysis Interface for Literature Studies Project scripts. Subject-wise and year-wise research trends were presented. The shifting concerns in RM in terms of topic, method, and domain were highlighted using keyword analysis. In general, RM showed an increasing number of published papers with exponential manner every year. The research core in RM covered the three major decisions in RM including pricing, quantity control, and structural decision. It was highlighted that RM’s concern has shifted from single-firm decision to be more consumer- and competition-centric. The data showed that the needs of empirical study and more advanced quantitative methods for complex and real-time problems were urged. In addition, the adoption of RM was extended for industries with semi-flexible capacity. The top influential publishers were Decision Sciences, Operations Research, Management Science, and Management Science Manufacturing & Service Operations Management.

Managing inventory at GoUNESCO

Learning outcomes This case calls out the following inventory management learning objectives in a project context: to understand the project categories of inventories and their drivers for planning purposes, to learn how to manage different categories of inventory and to learn the importance of effective allocation of inventory at different project locations. Case overview/synopsis GoUNESCO is a start-up formed with the objective of providing a platform for laypersons to engage with places of heritage value. Among others, one of the key components of this platform is “go heritage runs,” in short GHR. In the past three years, the popularity of runs organized under the brand GHR has been increasing, both in terms of locations and the number of participants in each location in successive years. Inventory planning and management for projects is tricky. Different categories of inventory have different implications of shortages or excesses. The case dwells into inventory planning and management of t-shirts and medals, to drive home this point. Complexity academic level The case can be positioned in service operations management or supply chain management courses while covering inventory management topics for both Master of Business Administration (MBA) and executive MBA students. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 11: Strategy.

MSOM Society Student Paper Competition: Abstracts of 2020 Winners

The journal is pleased to publish the abstracts of the six finalists of the 2020 Manufacturing and Service Operations Management Society’s student paper competition. The 2020 prize committee was chaired by Vishal Agrawal (Georgetown), Feryal Erhun (University of Cambridge), and Jun Li (University of Michigan). The judges were Adem Orsdemir, Antoine Desir, Anton Ovchinnikov, Anyan Qi, Arian Aflaki, Arzum Akkas, Ashish Kabra, Bin Hu, Bob Batt, Bora Keskin, Can Zhang, Carri Chan, Chloe Kim Glaeser, Daniel Lin, Eduard Calvo, Ekaterina Astashkina, Elena Belavina, Elodie Adida, Enis Kayış, Ersin Korpeoglu, Fabian Sting, Fang Liu, Fanyin Zheng, Fei Gao, Florin Ciocan, Gah-Yi Ban, Gizem Korpeoglu, Guihua Wang, Guillaume Roels, Guoming Lai, Hessam Bavafa, Hummy Song, Ioannis (Yannis) Stamatopoulos, Ioannis Bellos, Iris Wang, Itir Karaesmen, Jiankun Sun, Jiaru Bai, Jing Wu, Joann de Zegher, Joel Wooten, John Silberholz, Jose Guajardo, Kaitlin Daniels, Karen Zheng, Ken Moon, Kenan Arifoglu, Lennart Baardman, Leon Valdes, Lesley Meng, Linwei Xin, Luyi Gui, Luyi Yang, Mary Parkinson, Mazhar Arikan, Michael Freeman, Ming Hu, Morvarid Rahmani, Mumin Kurtulus, Nan Yang, Necati Tereyagoglu, Nektarios Oraiopoulos, Nikos Trichakis, Nil Karacaoglu, Nitin Bakshi, Niyazi Taneri, Nur Sunar, Olga Perdikaki, Ovunc Yilmaz, Ozan Candogan, Ozge Sahin, Panos Markou, Pascale Crama, Pengyi Shi, Pnina Feldman, Qiuping Yu, Renyu (Philip) Zhang, Robert Bray, Ruslan Momot, Ruxian Wang, Saed Alizamir, Safak Yucel, Samantha Keppler, Santiago Gallino, Serdar Simsek, Seyed Emadi, Shiliang (John) Cui, Shouqiang Wang, Simone Marinesi, So Yeon Chun, Song-Hee Kim, Soo-Haeng Cho, Soroush Saghafian, Stefanus Jasin, Suresh Muthulingam, Suvrat Dhanorkar, Tian Chan, Tim Kraft, Tom Tan, Tugce Martagan, Velibor Misic, Weiming Zhu, Xiaoshan Peng, Xiaoyang Long, Yasemin Limon, Yehua Wei, Yiangos Papanastasiou, Ying-Ju Chen, and Zumbul Atan.

Acknowledgment to Editors and Reviewers (2020)

The continued success of Manufacturing & Service Operations Management (M&SOM) relies on the support of authors and reviewers. On behalf of M&SOM, I would like to express my sincere appreciation to the department editors, guest editors, associate editors, guest associate editors, and reviewers who provided expert counsel and guidance on a voluntary basis. The following list acknowledges those who served from January to December 2020. Through their efforts, the journal was able to provide submitting authors with timely, thoughtful, and constructive reviews. I hereby acknowledge their service for the journal, and gratefully appreciate their contributions for our profession. Georgia Perakis, M&SOM Editor

2020 M&SOM Meritorious Service Award

The continued success of Manufacturing & Service Operations Management (M&SOM) depends on the volunteer work of many professionals who take their precious time to provide careful and constructive reviews of the manuscripts submitted to the journal in a timely manner. On behalf of M&SOM, Editor-in-Chief Georgia Perakis would like to express her deepest gratitude to all those who served as reviewers for the journal in 2020. Among all reviewers, some individuals have distinguished themselves by reviewing several manuscripts and with each manuscript by writing a fair, critical, and constructive review in a timely fashion. In recognition of their outstanding service provided to support the journal’s scholarly mission, M&SOM grants the 2020 Meritorious Service Award to…