User-Centred Design with a Remote Approach: Experiences from the Chronic Pain Project

User-centred design involves end-users or user groups during all the parts of the development process. The research project Chronic Pain aims to develop a shared decision making application for patients and physicians, addressing individually adapted pain treatment. The project employs a user-centred design process, and in middle of it, Covid-19 pandemic social distancing restrictions were imposed. This paper presents how the user-centred design process together with a patient organisation was transformed to a digital approach and the experiences from performing a remote co-creation user workshop. The digital approximation had a satisfactory result and the main contribution lies in the sharing of recommendations for how to practically apply a remote user-centred design methodology.

Seventh User Workshop on High-Power Lasers at the Linac Coherent Light Source

We report on a seventh annual workshop in a series focused on science realized by the combination of hard X-ray free electron lasers with high power optical lasers, hosted at the SLAC National Accelerator Laboratory in Menlo Park, CA. Members from the user community of the Matter in Extreme Conditions (MEC) endstation of the Linac Coherent Light Source (LCLS) and other scientists met with local scientists to discuss developments at LCLS and MEC and related facilities, including experimental results and future plans.

Agile development of the SSH Open Marketplace: User Workshop

For the release of the Alpha version of the SSH Marketplace, we arranged a two-hour slot on 30 June 2020 during the ICTeSSH 2020 Conference. This report provides the context for the development of the Marketplace and presents the feedback received from testers who had been given prior access to the site, and from workshop attendees who were polled via Mentimeter during the event.

Design Thinking: Challenges for Software Requirements Elicitation

Agile methods fit well for software development teams in the requirements elicitation activities. It has brought challenges to organizations in adopting the existing traditional methods, as well as new ones. Design Thinking has been used as a requirements elicitation technique and immersion in the process areas, which brings the client closer to the software project team and enables the creation of better projects. With the use of data triangulation, this paper brings a literature review that collected the challenges in software requirements elicitation in agile methodologies and the use of Design Thinking. The result gave way to a case study in a Brazilian public organization project, via user workshop questionnaire with 20 items, applied during the study, in order to identify the practice of Design Thinking in this context. We propose here an overview of 13 studied challenges, from which eight presented strong evidence of contribution (stakeholders involvement, requirements definition and validation, schedule, planning, requirement details and prioritization, and interdependence), three presented partial evidence of contribution and two were not eligible for conclusions (non-functional requirements, use of artifacts, and change of requirements). The main output of this work is to present an analysis of the use of Design Thinking to see if it fits properly to be used as a means of solving the challenges of elicitation of software requirements when using agile methods.

Putting Satellite Maps of Surface Water to Practical Use

2nd SWOT Application User Workshop: Engaging the User Community for Advancing Societal Applications of the Surface Water Ocean Topography (SWOT) Mission, Reston, Virginia, 5–6 April 2017

Deriving user-informed climate information from climate model ensemble results

Communication between providers and users of climate model simulation results still needs to be improved. In the German regional climate modeling project ReKliEs-De a midterm user workshop was conducted to allow the intended users of the project results to assess the preliminary results and to streamline the final project results to their needs. The user feedback highlighted, in particular, the still considerable gap between climate research output and user-tailored input for climate impact research. Two major requests from the user community addressed the selection of sub-ensembles and some condensed, easy to understand information on the strengths and weaknesses of the climate models involved in the project.