Concept Clustering in Design Teams: A Comparison of Human and Machine Clustering

Concept clustering is an important element of the product development process. The process of reviewing multiple concepts provides a means of communicating concepts developed by individual team members and by the team as a whole. Clustering, however, can also require arduous iterations and the resulting clusters may not always be useful to the team. In this paper, we present a machine learning approach on natural language descriptions of concepts that enables an automatic means of clustering. Using data from over 1000 concepts generated by student teams in a graduate new product development class, we provide a comparison between the concept clustering performed manually by the student teams and the work automated by a machine learning algorithm. The goal of our machine learning tool is to support design teams in identifying possible areas of “over-clustering” and/or “under-clustering” in order to enhance divergent concept generation processes.

Deep Learning for Design in Concept Clustering

Concept clustering is an important element of the product development process. The process of reviewing multiple concepts provides a means of communicating concepts developed by individual team members and by the team as a whole. Clustering, however, can also require arduous iterations and the resulting clusters may not always be useful to the team. In this paper, we present a machine learning approach on natural language descriptions of concepts that enables an automatic means of clustering. Using data from over 1,000 concepts generated by student teams in a graduate new product development class, we provide a comparison between the concept clustering performed manually by the student teams and the work automated by a machine learning algorithm. The goal of our machine learning tool is to support design teams in identifying possible areas of “over-clustering” and/or “under-clustering” in order to enhance divergent concept generation processes.